It had already been a long day of travel, but I was excited to get to my room to drop off my bags and go explore Panama a little. We were only there for less than 24 hours so time was super valuable. Upon entering the hotel, it seemed a little dated, dirty, and worn. The location was extremely convenient since it was so close to the airport ($8-9 Uber black ride, $4-5 Uber X) and we would be there just to rest our head before our 9am flight. After waiting for 25 minutes for the two people in front of me to be checked in (only one desk person), I handed my passport and credit card over and I was promptly informed that I did not have a reservation. Instantly I looked on my Bonvoy app to confirm I did in fact have a reservation, but that was not enough for him. Even though I gave him the confirmation number and showed him the reservation for a two bed room. I had to go through my emails to find the confirmation email with room rate. I even checked in via the app to try to expedite the process and showed him I was now checked-in. Finally after about 30 minutes he gave me a room, while a nice line of 5 or 6 pilots and flight attendants waiting to check-in mounded behind me. I apologized to them while departing to my room, the desk guy did appear to care they were waiting. I was traveling with my elderly mother, so I just wanted to get her to the room so she could relax for a minute. After opening the door, guess what I was in a single king bed room, definitely not what I booked. I left my mom at the door so we did not have to lug our bags downstairs again. The line was not down to 4 people. Luckily they saw me and the pilots felt bad and let me jump in line. Not once did the deskman apologize for anything. He even had an attitude about it. The beds were acceptable, but not as comfortable as other Courtyards I have stayed. The room looked well worn. The hallway did not even look like it was vacuumed, food particles were on the ground! The next morning breakfast was great for a Courtyard, the only bright star for this dump. The server was extremely attentive and pleasant. The food was pretty good. Maybe the bar was set so low with the other experiences here. I should have went with my instincts and kept my original reservations that were deeper in the city. When I come back to Panama, this will definitely not be my hotel.
不論是商務還是休閑旅客,住宿民宿旅館都能讓您的巴拿馬城之行變得更加美好而難忘。託庫蒙國際機場位於距離該酒店大約5km的地方。該酒店距離Tocumen International Airport (PTY)和City Sightseeing觀光巴士都不遠,對於想要在附近遊玩的旅客是一個理想的下榻地點。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調和衣櫃/衣櫥。有飲水需求的旅客,酒店還為您提供了咖啡壺/茶壺和瓶裝水。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Duran Coffee Store | Aeropuerto Tocumen、El Trapiche San Francisco或Haagen-Dazs品嚐下一流的推薦美食。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。