彭布羅克溫泉酒店

Great hotel with lots of amenities. The restaurant has nice food with ample to choose from. The guest room was very clean and comfortable. The meeting rooms (that I was in) are sufficient for groups of 8 to 10 people.

這是一家較老的酒店,但一直保持得很好。我們房間內一切都正常。牀墊是比較硬的一面,但牀單和舒適器使它舒適。我們的房間有微波爐和冰箱。入住的時候,我們收到早餐袋和我們選擇的燕麥片或早餐三明治,這些袋子包括蘋果或橙汁、酸奶、桔子或蘋果、燕麥片或早餐三明治和鬆餅。我們很感激早上不用去早餐廳。我們住了2晚,沒有看到客房清潔,但被告知大樓裏沒有,如果需要什麼,請致電前台。希望客房服務在covid之後能回來。總之,我們度過了愉快的住宿。我們通常在鎮上時住在假日快捷酒店或貝斯特韋斯特酒店--但是它們已經售了。這家酒店價格要好得多,所以當我們訪問當地家庭時,我們可能已經找到了新家。唯一的缺點是沒有室內游泳池,其他的家庭都有。

不論是商務還是休閑旅客，灰色山牆旅館都能讓您的彭布羅克之行變得更加美好而難忘。酒店距離彭布羅克安德地區機場僅有12km。在該地區觀光很容易，City of Pembroke、The Courtyard Bistro和The Lasso Saloon都在酒店附近。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備和空調。有飲水需求的旅客，酒店還為您提供了咖啡壺/茶壺和瓶裝水。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。您可以到大堂吧與朋友暢飲聊天度過閑暇時光。在享受酒店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，East Side Mario's（西餐）、Finnigan's Pembroke（其他）和Colborne's Fries（其他）也許是可以讓您找到答案的地方。酒店提供的體育和休閑設施，旨在為旅客營造多姿多彩的住宿體驗。酒店配置有會議廳，定能滿足您商務活動方面的需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

DON’T EVER STAY AT THIS HOTEL. THEIR CUSTOMER SERVICE IS TERRIBLE AND BLAME CUSTOMERS FOR THEIR MISTAKES!! My home town is Pembroke and I had to come home to attend a funeral. When I booked a few days in advance I asked for an early check in time at 12 pm which they said they would accommodate. I checked in on Friday afternoon at 11:30 because I was there and they said my room was ready. I took a shower because I had to get ready for the funeral, and realized that the water was freezing cold. I called the front desk to tell them the issue and they said it was because I checked in early, I said oh sorry (thinking that’s weird). The lady then told me not to worry because it would be on soon. I went to the funeral then came back to change to go out for dinner with some friends and didn’t get back till the evening. Found out the water was still cold when I went to wash my face to go to bed. I called back down to the front desk and a after a bit of a run around (the guy didn’t really seem to know what was going on) he switched my room a little later. Why would they tell me the water was cold because of my early check in? Why Wouldn’t they tell me when I came that afternoon that the water still wasn’t fixed and I would need to switch rooms instead of the evening right before I was going to bed? Again just my idea of customer service. When I checked out the next day I asked if they were going to to accommodate their guests for having cold water and trying to tell me it was because I checked in early when it clearly wasn’t the issue. They said they didn’t know what they were going to do and that I had to speak to their manager. When I left the hotel I realized that they had double charged my card, so I for sure needed to speak to someone about getting my money back). After calling the hotel back to tell them the issue they told me they didn’t know what to do so they would pass it on to the next person. That person didn’t call me back so I called them and said I would have to speak to their manager Lori who wouldn’t be in till Monday. I didn’t receive a call from the her on Monday so I called and was told that She had already left for the day. I told them I would like a call as soon as possible because I would like to make sure I get the double charge back. I still didn’t receive a call from her all week until I called her back on Thursday!! The manager Lori explained to me that Expedia charged my card and they did as well because I gave them my credit card, which would have been fine but they didn’t explain that to me. It was clear that Lori obviously doesn’t train her staff properly because no one ever seems to know what’s going on. It starts to get a little frustrating after awhile so as a customer I’m going to be upset! I preceded to tell the manager Lori about the cold water and how the staff told me it was because I had checked in early. She told me that check in time was 3 pm. I said ok but your hotel told me I could have have an earl

酒店很乾淨,工作人員很友好。我們對房間#321感到失望。即使我們遵循指示,我們也無法操作電視。在第一次嘗試時,我們無法爲進一步的指示而煩惱,例如,如果這不起作用,嘗試一下。我們無法關閉房間的暗窗簾,因此,太陽在日出時流進來。雖然我們很高興淋浴有安全欄,但真的很奇怪,你不能進去設置水溫表盤。只有一個門,所以你必須進入淋浴,然後才能操作錶盤

若想要遊覽彭布羅克，彭布羅克希爾賽德酒店將會是一個不錯的的住宿之選。酒店地理位置優越，駕車至彭布羅克安德地區機場僅需13km 。旅客們會發現Pembroke Heritage Murals、Champlain Trail Museum and Pioneer Village和City of Pembroke距離酒店都不遠。所有極具特色的客房都配備有空調，讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機，讓您感受到賓至如歸的享受。在空閑的時候，去大堂吧喝杯飲品放鬆一下是不錯的選擇。在享受酒店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，East Side Mario's（西餐）、Finnigan's Pembroke（其他）和Colborne's Fries（其他）也許是可以讓您找到答案的地方。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

不論是商務還是休閑旅客，尚普蘭汽車旅館都能讓您的彭布羅克之行變得更加美好而難忘。酒店距離彭布羅克安德地區機場僅有8km。從酒店出發可方便前往市內的眾多著名景點，包括Murray L. Moore Hydro Museum、Pembroke Hydro Museum和Pembroke Waterfront Park。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有空調。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。如果旅客願意，酒店可以提供滿足需求的客房送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾，不妨去附近的East Side Mario's（西餐）、Colborne's Fries（其他）或Dairy Queen（西式快餐）品嚐下一流的推薦美食。酒店提供的體育和休閑設施，旨在為旅客營造多姿多彩的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。