When we arrived the front desk agent, whose name I didn’t catch, gave a wonderful greeting when me and my family arrived on Sept 22nd. The room we received was a really nice room with a view of the bonfire pits. The location was a great and only 20 minutes from the beach. After visiting the beach, we stopped at the desk to get food recommendations. Shannon the front desk agent was very welcoming and provided us with a restaurant named bubbas. Shannon made us laugh and provided coupon to the restaurant. We had our 1 year daughter and normally my daughter is shy. However Shannon was able to bring the biggest smile to my baby’s face. The added bonus, Shannon provided snacks for my baby. Shannon is what you’d expect of a front desk agent.
RRonMexico69Hilton loyalist with hundreds of stays over the past decade. Stayed here on business. The property is centrally located among a wide variety of restaurants and touristy things to do. The breakfast offered is superior to a standard Hampton breakfast, just nicer touches. What I most appreciated was how great the staff was. When I checked in, I was helped by a young man named Savion, who welcomed me warmly and patiently answered my many questions. Truly thoughtful, I also had a particular request about my room, one that I've asked for many times - but Savion genuinely thought about what I asked and actually was able to to accommodate me. Another young lady with glasses the next night was quick to help get me more hot water when the dispenser ran out, even though I was interrupting her dinner. She did her job, but the difference was that she did it with good cheer. Not always guaranteed these days. The staff was consistently friendly, including the breakfast crew. The rooms themselves have some wear and tear, but the beds seem clean and plenty of space in the room. Internet seems fine. Parking may or may not be a pain.
PPhylicia MGreat food and service! I loved the hospitality from Katie! Awesome Hostess!!! I would definitely recommend staying here and I would not hesitate coming back here to stay again! Great service and kindness. The front desk and housekeeper were extra helpful and friendly. Thank you all for a wonderful experience!!!
Do not stay here! It is not what is pictured and advertised. It looks like a cute older hotel that has been completely renovated but thay is not the case. The lobby and outside area are cute and clean looking. The rooms however are a different story. Not sure how this hotel has any stars at all! We stayed in room 106 on 07/22/2023. We checked in and dropped off our bags around 5:30. We didn't return until around 10:30. When we returned we realized the room wasn't as good as we thought. There was bugs in the shower, mildew on the ceiling in the bathroom, and the bathroom tile was dirty. My husband tried to notify the front desk but the door was locked. Everything else was booked up so we had no choice but to stay since we are from out of town. The main room seamed clean so we tried to get some sleep. The mattresses were old and extremely worn out. Woke up about 2:30 and a roach was crawling up the wall. I took pictures of all of this. I told the woman at the front desk at checkout and all she wanted to do was say that the front desk is open all the time (which it wasnt!)and we should have come told them last night. (We tried!) No offer to refund our money or do anything to make it right! Horrible hotel! Do yourself a favor and stay away from here!
訪訪客Free shuttle to the airport even early early in the morning. Quality clean comfortable rooms and beds. Always can count on a Hampton Inn to be consistent with refrigerator in your room and gray pillows and bedding.
TTwinkles SOk I have stayed here twice so far on my trip from Tampa to Arkansas to see Fam and LOVE them here! The hotel is an old building and needs work, they're aware and actively doing things about it. I have worked at hotels so I kind of know the process on these things. It's slow, the owners never wanna come off for repairs over profits but with enough complaints it will get fixed. There are no working elevators so if you are handicapped make sure to let them know at reservations! I forgot to the first time but the second time the hotel clerk (oh why do I forget this ladies name but she is the sweetest!) remembered me and put me on a 1st floor with sliding back doors to the room. I was able to park right outside of my room and toss my bags in from the car! The rooms are SO clean! The housekeepers are back breakers here! Smelled amazing too! This is a great budget find, I just hope the owners get on those repairs so they can actually up their rating!