索拉塔瑪聖西蒙佩雷拉酒店

Me alojé en el Hotel San Simon en Pereira 2 noches, la atención fue excelente! Quienes te reciben y el personal del desayuno son amables, la habitación es muy confortable y el desayuno exquisito. Además brindan consejos sobre qué visitar, como llegar a cada lugar, y tienen buena predisposición siempre.

There were a lot of bad things since check In. But the one that hurt the most was the response from the Reception Manager whom knew I was Colombian living in the United States and that I worked for a Prestigiosa travel agency in Cali. When he reads this he will remember. All I can say, this is review is way to show you that you are not representing well what true Colombians are. Your staff is great but you definitely can not lead or manage anything in the hotel Industry. Needless to say, the owner of the travel agency I used to work for it is not going to recommend your hotel neither.

Stayed here for two nights on business. It overlooks the main (?) square with the naked Bolivar statue and the famous cathedral with wooden vaulting. Staff super nice and friendly. Little English and every aspect of the hotel is basic but spotless (apart from the windows) and nicely maintained.

My bf and I had the most amazing stay at this hotel. The room was spacious and clean. The bed was really comfortable. The staff went above and beyond, very friendly and helpful. Sergio carried our bags, always checked in on us during our stay and made recommendations for us. The breakfast was a pleasant surprise, better than I thought it would be. The location is great and close to everything! Would definitely stay at this hotel again. Highly recommend!

Excellent facility , STRATEGIC LOCATION, Free Parking , modern spacious , Kitchenette , AC comfortable rooms with excellent views to the park and outstanding customer service. Daily breakfast serve with a variety of Food Choices nothing to envy other 5 star hotels in the area such as Sonesta and Movich. In particular , customer service was exceptional. Throughout our 5 day stay at San Simon , we enjoy every day excellent customer service from MAYERLI COROMOTO that goes beyond anyone expectations making all guests in the dining area as comfortable as being home. She is a great asset to this facility making facilities such as San Simon and Soratama a 5 star hotel in customer service. Few feet from Soratama Hotel so you can enjoy the high floor terrace restaurant , live music, outdoor jacuzzi and other amenities Soratama offer guests.

Estuve quedándome en el hotel esta semana… la luz no funcionaba con la tarjeta; estaba intermitente así que me dijeron que la arreglarían. El personal de mantenimiento iba a ir a arreglarlo, e intentó abrir mi maleta reseteando la clave de mi maleta, con un bolígrafo; que se reventó en mi maleta y manchó toda la habitación. Al avisar a recepción que la habitación estaba sucia, nos dicen que en la recepción estaba la misma tinta y que posiblemente alguien la tenía en sus zapatos (no hicieron ni el mínimo esfuerzo en ir a limpiarlo), quede con los pies llenos de tinta. Al día siguiente nos quejamos por la tinta y el intento de robo de la maleta; nos dijeron que la administración nos contactaría, pero al día de hoy no hay ni una disculpa y tampoco un acto reparatorio. No vayan por favor, no es un lugar seguro para quedarse.