彼得伯勒The Grotto Car Parking附近酒店

This was a yesteryear experience we will neverforget. The place was impeccably clean, and the decor was so elegant. Although, the hosts, John and Karen, provided the highlight for us. The moment you walked through their front door, you felt you were home. Karen was so helpful and informative in directing us to the myriad of places we would have missed out on had she not helped us. I would highly recommend this accommodation to anyone wanting the comforts of home. Thank you John and Karen so much.

這是一個可愛的財產,經營它的羅恩是一個可愛,熱情的人,但我的孩子不得不睡在摺疊沙發上。我以爲我們得到了一個普通的房間,每個人都有牀 - 特別是價格 - 但我們意識到坎貝爾港是一個非常昂貴的小鎮,可以入住。鎮上的晚餐超級貴!如果我們提前考慮,我們會利用我們房間的廚房!如果你是一對夫婦 - 去它!你會有很多房間,有一個廚房,可愛的小甲板...它非常舒適和可愛。我不確定是否有更大的房間,但我們預訂了一家4口,一半的家人睡在沙發上。這可能是我的預訂錯,所以我不想太挑剔

酒店靠近海灣。每個房間的停車都有固定的位子，一層是車庫，樓梯上去，二層是住房，三層的住房與二層的住房共一個大門。房間還是蠻大，布置也方便使用。服務人員態度一般，估計是習慣性的，並不是針對中國人。早晨check out就是將鑰匙丟進接待室後門的一個暗格裏，方便。但我有一個單獨住一間客房的家人，在第二天就開始皮膚過敏，後來看醫生，說是蟎蟲過敏。吃藥、塗藥好幾天以後才好，癢得非常難受。是這次澳洲行最不好的體驗。

在第一個週末出鎖的繁忙期間,我們住的私人房間很大,可以適合4-5人。我們能夠帶我們的狗(不得不先問,但反應迅速和友好)而無需支付額外的寵物清潔費。但是不要指望酒店客房提供全套服務,只有一個固定的肥皂水機,沒有洗浴用品/洗髮水或吹風機,手/臉巾等。這是一間旅舍內裝飾精美的私人房間。房間內也不允許食物或飲料,因此你必須在公共區域吃飯。房間內也不允許有酒吧冰箱/咖啡/茶水製作設施。如果你想尋找酒店體驗,一定要去別的地方。全方位服務廚房,有多個水槽,外面需要的一切,休息室/酒吧區是如此可愛和舒適,有成噸的書/遊戲/甚至一個謎題要處理。距離海灘步行約2分鐘,是一個探索大海之路的好小地方。坎貝爾港本身是一個小城鎮,這家旅舍絕對是您在那裏逗留的最佳地點之一。酒店經理很有意思的交談,你到達時可以免費喝一杯!

可愛的汽車旅館就在主幹道旁,所以非常安靜。接待處受到歡迎,從一開始就感到歡迎。甚至暖氣已經在我們房間裏,這是一些受歡迎的溫暖。牀很舒服,淋浴很棒(儘管浴室的瓷磚很冷),我們的2個臥室的設備都有我們需要的一切。使用洗衣機(4/load)和烘乾機(免費)。

So we arrived at accommodations after driving from Melbourne around 1.30pm. Found accommodation easily but not a soul around anywhere. Buzzed reception and spoke to a woman & explained we had just arrived (acknowledged that we were perhaps slightly early). The response was immediate that we were indeed too early. We offered to go and get some lunch but were told to wait and someone would meet us. That was it!! We were indeed met by a lovely young girl clearly servicing the rooms who said we were in Unit 6, it was ready. That was appreciated. On entering initially we were happy with the size of the unit which indeed for only 2, were inundated with beds, which would be great for families or larger parties. Washer/dryer was a definite positive as we travel light & getting washing done & dry really helped. However reading the ‘guest information’ T & C sheet left us feeling, like another reviewer opinion about an almost ‘angry’ tone and lots of yellow highlights about what NOT to do!! A check of shower room left us feeling that maybe this isn’t as good as we thought….functional but definitely in need of at very least some TLC if not a bit more. Shampoo, body wash & conditioner but no hand wash/soap? Also under no illusions once used you ain’t getting anymore as highlighted in T & C’s!! There was, again like other reviews, a ‘damp’ feel to the bedding…..it wasn’t and was difficult to put a finger on but wasn’t a welcoming feeling when trying to get some kip! Outside decking nothing like photos on line, very weathered and perhaps indicative of the property overall. We have toured Australia for about a month now, one memory will be the friendliness of everyone, the willingness to communicate with guests and a pride in providing information on the area! None of this was evident Southern Ocean Villas’s, indeed I’m wondering why there is a ‘reception’ building as we never saw it being occupied by anyone ! Surely guests should expect a level of communication more than, there’s your room, get on with it ! Might suit some but not for us ! Really felt like, right you’ve paid your room rate, your room is over there, read the T & C’s & move on ! Expecting more ……but maybe that’s just us? Could/should be so much better and wouldn’t take very much ! To top it all, our travel agent at every stop on our trip has very kindly arranged for wine or chocolates on our arrival! We took a call just as we were getting ready to leave from host asking if we’d be about for another 15 mins……to deliver chocolates as she was unable to have them for our arrival……not a massive issue but just again indicative of the culture at the property !

四大一小三張牀顯然是不夠的，房間顯得特別局促，一進門就是牀的格局無法接受，浴室洗澡也沒有遮的帘子，一個人洗澡，整個廁所就濕了，這算什麼設計，不是其他好的酒店訂完了我是不會訂這家的，客服人員態度也不好，感覺愛理不理的樣子，總之下次不會再住了，離坎貝爾港也有點距離。

因為假日期間訂房匆忙，衹來得及訂到一間客房，一家四口是否能入住一間房有些擔憂，經攜程客服與酒店房說明情況，給我們安置在了一間有大牀也有雙人沙發牀的房間，問題得以解決。酒店管理Vivian熱情接待了我們，房間設施齊全，窗外風景優美，安靜閑適。洗浴用品質量很好！廚房餐具廚具齊全，傍晚去鎮上Wave餐廳吃完飯，品質驚艷！飯後去碼頭和海邊再觀潮起和日落，很是美好！鎮上有超市，買了些食材，第二日起身自製豐盛早餐，Port Campbell的小住堪稱完美！感謝攜程的平台和服務，感謝Anchors酒店提供的一切，下次見！

great motel, stayed with family in suite room , view of sea from upper room , great experience, will recommend , the eatery was across the street and beach was a minutes walk. Reached late evening, the keys were there and the room ready, check in was smooth. All in all a great experience