明珠酒店(The Pearl Hotel)

Very quiet.Near the train station.

The room was up in the attic, the extractor in the shower did not work, 2 of the 4 days we stayed the hot water in the shower alternated between hot & cold, the only place to hang additional clothes was on a hook on the back of the door. We had to ask for the coffee & sugar to be replenished , as also the need for additional toilet paper. When booking it stated breakfast was included, on arrival we find it had to be pre-booked & was served in the room also it was limited. All in all very disappointed, not really what was promoted

Room was big and clean. Lots of noise from creaky floor above. Bed not the best, pillow’s terrible. Bathroom clean, but shower has no power, just a tickle of water! Didn’t have breakfast but did eat in the restaurant attached for an evening meal which was superb. Would go back to the restaurant again but not to the hotel as cherish my sleep too much!

The hotel has been redone nicely and the rooms are well-equipped. The staff members were helpful. A good "Turkish-Morrocan" restaurant is part of the complex. The room we had was quite small--no place to sit except on the bed or at the desk-- which is okay for a short stay. The "complimentary breakfasts" are served in the rooms, so basically, you're eating in bed.

The room was very small but okay since we've had the budget room. Everything was very clean. Breakfast was included but served in bed which was slightly inconvenient, also it was a rather small breakfast. The hotel was quiet and pretty from the inside.

Everything was fine until checkout. On saturday we got an agreement with receptionist for a free late checkout. She had failed to tell house keeping & leave any notes. House keeper decided to argue with us that her colleague is new and we needed to pay. We told her were not paying as agreement was made and she should speak to the receptionist. She continued to argue and was rude and agressive. We told her we are not interested in arguing as non of this was our fault. Because of this i wouldnt be in any rush back. Also training is very much required to her re how to talk guests & better communication.

We stayed as we went to watch a show at new theatre. This was an easy walk to get there and back. Lovely big room and staff very helpful. Phoned me the day before because i have slight accessible needs and asked me if i would be ok with a 1st floor room and that there is no lift. As i was using my crutch it was fine and the stairs are a few then landing so pleanty of time to rets between. All in all a pleasent stay.