美奈世紀海灘温泉度假村(Muine Century Beach Resort & Spa)

由於位置原因，除了附近的豐江巴士總站外，您必須步行很長時間。 設施合適 情人。很適合全家出遊 朋友之間。。不 這是一個當地人比遊客更多的地方。

- В этом отеле очень простые номера и очень красивая территория. Каждый уголок выглядит мило. - Если у вас чуткий сон - рекомендую взять беруши. Звукоизоляция в номерах слабая, а птицы под утро громкие. С берушами я спала отлично. - Уборка номера здесь всегда утром. Мы попросили, чтобы у нас убирались в 10:30, так оно и было. - Когда мы заехали в номер, у нас было несколько замечаний по мелкому ремонту. Все быстро устранили, заменили лейку душа, поменяли занавески. - На ресепшен есть сотрудник, который отлично говорит на русском, посоветовал обменник с лучшим курсом и другие мелочи. - В отеле уединенная атмосфера, нет толп и это прекрасно. Чувствуется единение с природой. Если вы любите шум, толпы и тусовки - вам лучше снять что-то ближе к цивилизации. Здесь зона релакса. Шум моря, птицы и тишина. На шестой день мы осознали, что ни разу не слушали музыку) - Лежаков всегда хватало. - Рекомендую снять бунгало с видом на море. У вас будет свой мини-бассейн, лежаки у номера и уютная веранда с тахтой и креслами. Можно ужинать с видом на закат, а утром вставать с кровати и сразу заходить в море) - В пешей доступности от отеля ручей фей и мини-зоопарк птиц. - Если пойти по пляжу направо, минут за 5 дойдёте до набережной. Там многие встречают закат в кафешках. На пляже кафе тоже достаточно. - в 7-10 минут ходьбы есть хороший фудкорт, там много вариантов еды и напитков. Очень вкусный чай. Морепродукты готовят на гриле, все свежее. - В отеле ни разу не завтракали, так как вставали поздно, поэтому про качество еды ничего не скажу. - В конце февраля и марте море в этой части всегда в необщих волнах, примерно как в ноябре на Пхукете. Купаться можно. Еще здесь всегда ветер, поэтому мы не страдали от жары, всегда было комфортно. - Вайфай в отеле слабоват, иногда отваливается на минуту, но все грузится. - Вывод: мне отель очень понравился за атмосферу и территорию. Точно рекомендовала бы его к посещению.

Do not stay at this hotel. Have stayed in many hotels across SE Asia so am used to things like musty smells and occasional cockroaches etc. First impressions of the hotel was not good. No front desk staff on site (at about 4pm). A security guard called the staff member who showed up 15 minutes later by motorcycle. Whilst waiting we looked around. Seating in waiting area full of mold. Pool was full of algae and broken tiles. None of the facilities (playground, benches, gardens) were present. The beachfront area was crumbling and had exposed wiring. This was a common theme around the grounds. The beach itself was disgusting. Covered in garbage. There were aggressive stray dogs wandering the property. We were booked to stay in a beachfront room. Upon entering the room we saw cockroaches scattering everywhere (about 20) and the room smelt extremely bad of mold. You could see where they had painted over the mold to hide it. The bedsheets were dirty and covered in fine debris like they had sanded the walls without drop sheets. We returned to the front desk via a dangerous walk along the pathway filled with holes and no lighting. The front desk were not helpful. Showed us another room which was the same. We said we wanted our money back to which they refused. They had zero facilities open. No restaurant, no spa, no gym which we pointed out. They said too bad. A manager would not come to speak to us until 10am the next morning but we refused to stay the night. Moved to another hotel but returned in the am to speak to the manager who didn’t appear from their office til 11am. Then had discussions that just went round and round for two hours. The manager would say one thing and then deny it. Left in the end as it was getting nowhere and called AMEX who sorted a charge back. The hotel does not have cheap prices and they should be ashamed of themselves for their business practices and the standard of the hotel.

This is probably the worst hotel I have stayed at and I have travelled around many countries on a budget. I am not a picky person, I just expect clean and safe, this place is neither. Once we saw the room we asked for a refund straight away but it was too late. Even though my travel companion has illnesses that made this unsafe, and ********** said they would refund if the hotel agreed, I am travelling with a child, still no. My companion had to leave for safety but I was stuck because I had no money to pay for another hotel sadly. We looked at many rooms and all were bad with mould and smells. The beach is filthy. The rubbish covers it completely and the hotel makes no attempt to clean it. The pools have algae and are unsafe to swim in. You can’t imagine how a child handled that news. The property has many many tripping hazards. It is dark at night with no light to walk safely through the hotel that is dangerous in the daytime even. The breakfast is very poor and if you travel with anyine who prefers western options, like my daughter, you are not going to be happy. The restaurant does not operate at any other time. There are no other operating facilities. The manager had the option to help us but refused. Please do not stay here. The photos the hotel provides are way out of date.

Most of the stuffs are so nice and kind, especially, the guy who is working in the pool is always smiling, the equipment guy who fixed our rooms door and my shoes, the housekeeping lady who found our room had the insects problem reported to another section and they changed the room to another. I thank you all the stuffs who surported our vacation. But the cashier in the restaurant treated us as if we were trying to escape without paying because we didn't know this hotels deposit system. she just said NO BOOKING with angry face and even after we paid the bill in the restaurant, she looked very unhappy and the experience really made us sad.

1）房間裡的門純粹是像徵性的。它們安裝得非常不正確，以至於你感覺就像睡在街上一樣，你可以聽到一切。早上 5 點你就能聽到鳥叫聲，所有的工作人員甚至不會嘗試小聲說話。他把水桶弄得嘎嘎作響，然後大笑起來。如果當地人和他們的家人來幾天，您就可以忘記睡覺了。他們尖叫著，好像全世界只有他們。 2）這家飯店的海水是美奈最髒的。你不能只是進入水中。你走進沼澤的感覺真是太噁心了。泥土、垃圾、混濁的髒水。我們去過美奈的其他海灘，這家旅館附近是最髒的。正因為如此，我們幾乎沒有在海裡游泳，那真是太噁心了。 3）飯店面積很大，佈置得很好。這都是好東西。雖然這只是為了圖片。棕櫚樹上長滿了椰子，椰子不斷掉落，這意味著在椰子樹下行走很危險。沒有人能擊倒他們。 4）我們幾乎是獨自一人在飯店，這也是一個優點。一個週末，人們一到，我們就立刻意識到，由於門壞了，睡在這裡是多麼不可能。 5）、早餐簡直太糟糕了。我們勇敢地嘗試了兩天，然後放棄了這個想法。而且早餐時間是7點到9點，就像在兒童營隊一樣。如果你睡到至少 10 點（這在度假勝地是合乎邏輯的），則不提供早餐 6）餐廳除早餐外不提供任何東西；白天不營業。一般來說，他們不會在酒店內出售任何東西，儘管他們可以。同樣的果汁或冰淇淋。他們必須去商店買。 7）飯店位於美奈一個非常不舒服的地方。而我們第一次來到這裡，還以為越南是貧民窟。但從飯店步行3公里後，我們看到了一個旅遊中心，裡面有普通的旅館、商店、餐廳和人行道。結果我只好熟練自行車，去那裡散步、吃飯。 8）由於飯店位置很差，這裡總是空的，所以餐廳和水療中心永遠不會工作。為了留住員工，飯店需要住滿。而且幾乎任何時候都是空的，因為那裡有更好的地盤、更乾淨的海水、更方便的位置。也就是說，有一個選擇。我們偶然來到這裡，不會再重複了。 9）房間裡的Wi-Fi已經連續5天無法使用，每個人都只是聳了聳肩。我只好去游泳池。 10) 客房清潔人員在上午 9 點整闖入房間，但不懂英文或俄文。我只好戳開不打擾她的牌子，讓她走開。 11）酒店附近的咖啡館和商店選擇很少，因為正如我上面所寫，它位於某種不是度假村的地方，而是村莊的市場部分。結果我們就去同一個地方吃早餐，離飯店挺遠的。 12) 旅行社在購買旅遊團時把我們送到這裡。我們沒有機會搬出去。但我們不會再來這裡第二次了。因此，如果你自己選擇酒店，尤其是第一次去美奈，不要選擇它。在你看來，美奈是個貧民窟，海水骯髒，食物不好。你甚至不會明白，距離這個噁心的地方 3 公里處有一個美妙的旅遊小鎮，名叫美奈 (Mui Ne)，如果你選擇另一家酒店，你會看到它。這家飯店注定要關門

要去體驗，但是我真的不想有這麼不愉快的體驗，所以我有這些貢獻，讓美奈德世紀海灘度假村提高客戶服務態度，級別叫Acceptable: 我家訂了3間房，有以下意見嗎？ 1. Wifi弱，進不去，能進但不能用。 2.臥室有蚊子，報紙，經理說是因為房間沒有關窗 3.游泳池很髒，不干淨。 4.重要：經理對客人態度不好，好像都是他的錯，對客人不尊重。以這種態度做服務太糟糕了。即使是經理與客戶交談也不如員工，總是在看到情況之前就反駁客人的意見。 5、舊家具，不要用磁力鎖、斷鎖、花露水太弱。