潘切Van Thuy Tu Communal House附近酒店

讓人放鬆的好環境,貼心小服務處處顯見，是個渡假放空好地方 our group from Taiwan, the first time we visit Mui Ne, the staff is very friendly and helpful , there are many options in breakfast , we really satisfied with the full body massage . There are one staff can speak Chinese in reception.

Movempick Phan Thiet的服務太失望了。雅高應該在這裏查看管理,以影響公司的品牌。整週預訂後,沒有發送確認郵件,也沒有人打電話確認。當客人打電話時,名爲Thom的接待員以像在玩笑的一樣發出聲音。我想訂加牀,而不是爲客人提供建議,我告訴她看哪裏便宜,然後回到那裏預訂,哦,我不明白對客人的態度在哪裏(經理應該再次聽這個電話來證明如果讀這個評論)。我決定取消預訂,因爲我怕花錢,但帶回家的憤怒,我決定取消預訂。太失望了!!!

體驗感很好，首先很感謝酒店前台姐姐，兒子肚子痛嘔吐需要去診所就醫，前台姐姐主動陪同一起，並在孩子病情穩定後才回去工作，真的很感謝，其次酒店整體工作人員的素養很高，路過碰到，每位工作人員都會主動微笑熱情招呼，下雨會主動將自己的雨傘遞給客人。

We enjoyed our stay, the hotel was beautiful and breakfast was amazing. We didn’t know the weather is so windy in december/january, but we still loved it. The staff is very helpful, the receptionist Anh helped us during checkout. We see some space for improvement ane that is the gym, it’s really small, but the main problem is the non funcioning air conditioning. Yoga in the morning was amazing on the other hand and we would love to come back.

Mình thấy resort khá nhỏ, nhưng yên tĩnh, ai thích chill thì ở đây cdc. Đồ ăn sáng khá ít, đi vào thứ 4 được free trà chiều oke

值得推薦的酒店，我們定的臨海的villa，房間夠大，衞生間露天的很空曠，綠化不錯。有酒店的私人海灘，下海非常方便，小孩子們非常喜歡。酒店的Spa也非常不錯，能讓人感到放鬆，雖然價格比外面貴一些，但是環境也比外面街道的舒服。酒店早餐一般，可選擇的種類不算多，但是能吃飽。游泳池有兩個，有一個屬於成人專屬的，可以避免小孩們打擾安靜的休息。美中不足的是房間裏可能出現一些小蟲子，但整體不受影響。

這個房間有兩個卧室，裏面的卧室沒有窗。中間一個小客廳但隔音不好。整體屋內感覺偏暗。 外面酒店建築風格很好，是另一個酒店翻新來的，灰牆陪木門的結合，很高級。 酒店不大，走到前台或者到海邊都很近。 有兩個游泳池，一個1.9 深，一個1.2深，還有一個小童水上樂園比較好玩。 沙灘有時會被海水完全淹沒，但退潮後還是有沙灘的。 餐廳早餐一般，選擇性比較少，單點價格偏貴。如果菜品再豐富一些就更好了。 總體來説家庭小遊選這裏還是不錯的。

We stayed 4 nights at this hotel Overall the facilities are second to none and the staff is really friendly. But there were some things that surprised us a bit. Example 1 Upon arrival we got the opportunity to pay 30 % upfront. If we didn’t do that, we didn’t have the opportunity to put drinks, food etc. on the room, but we would instead have to pay cash (or credit card) each time. We asked why, but we didn’t really get an explanation about why that was the policy. We have never tried to pay deposit like that on a 5 star hotel before. Example 2 As mentioned earlier there are nothing to put on the staff. They are super service minded, polite and friendly. But when we are at a hotel like this, we expected the staff to at least speak some English. Of course some of them spoke ok English, but in general we used a lot of pictures and Google translate, just to be able to communicate properly. Example 3 Mini bar selection. When you open the freeze in the room it is empty. So the concept is that you shall contact them every time you want something. The selection was a little poor in our opinion. For instance no chips, Oreos etc, but just mainly something to drink.

Wonderful resort in a tropical, well-maintained garden. Additionally paid massage is good value for money. Breakfast - wide choice of tasty dishes. Later in the afternoon - restaurant a la carte. Staff - really friendly and helpful. Pleasant, relaxing stay after 10-day-travelling around Vietnam. Pools - really refreshing water, nice pool bar. Beach - fine, wide but the sea rather rough in February, rather for surfing, kite surfing not swimming. I recommend the stay here. Unfortunately, the area outside the resort premises - poor, dirty and neglected.

The resort is all extensive that you do not even need to leave the resort. The location itself is great if you want to have a quiter retreat, away from the bustling of Mui Ne. It takes about 15 - 20 minutes drive to central Mui Ne. Though, everything is here and you can spend days without going out. Every morning, I am awaken by the birds chirping and sounds of the crickets instead of the hustling and bustling of the city or traffic so this is good. I find that the staff were extremely helpful, breakfast was great and the guest relation officers who are always ever-willing to provide some insights. Their tours are somewhat comparable to outside prices (especially for a personalised one as compared to shared tours). There is a lift directly opposite to my room, and I could hear people drunkenly walking to the lift or talking while waiting for it. The resort has predominently European tourists who at times could be rowdy and difficult as they kept cutting me when I wanted to check-in disallowing the receptionist to focus on me. Nevertheless, the treatment provided by the staff are the same. I only have one major issue where I had booked a massage and the masseuse waited in the room for me to undress instead of allowing me time to prepare myself which is the norm. There were also no drinks (as per normal customs) provided after the massage for a resort that is of such high luxury.