This is actually one of the better hotels to stay along the riverside area in PP. Many good things going for it. Great location, modern and new design, great rooftop pool and bar with amazing views, comfortable rooms, generally very friendly staff esp the porter. But what marred our stay was their small mindedness. I was surprised to read through the reviews here to find that others too had towel/sheet problems. We were asked to pay USD$60 as we had stained the towels and floor mats. Despite sending them for professional cleaning, only 1 item was acceptable. Rest was rejected. Wanting to speak to the GM, the recep supervisor was reluctant to put us through as she obviously wasnt prepared to move from her position. But we finally got through and still had to content with USD$30 in penalty. So it is a great pity that this hotel is so myopic and small minded. Imagine being asked to pay for a broken glass while dining at a very nice restaurant. That is what it felt like. Because of this, I would hesitate to stay there again. By all means choose Harmony as it really is a nice hotel but perhaps you better bring your own towels.
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