來自住宿之回應: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are truly sorry to hear that the bedding and pillows did not meet your expectations. Please accept our sincere apologies for any discomfort caused—this is certainly not the standard we strive to provide. Your comments have been shared with our housekeeping team for immediate review and improvement.On a positive note, we are very pleased to know that you appreciated our convenient location and the friendliness and attentiveness of our staff. Your kind recognition means a lot to us.We truly value your suggestion, and we are committed to enhancing our guests’ comfort. We hope to have the opportunity to welcome you again and provide you with a much-improved experience.Warm regards,The Management Team