金邊奧林匹克市場附近酒店

房間是朋友推薦來的，我個人比較滿意，經濟實惠的，我住的這個空間小一點，但是也實惠，一個人足夠了，兩個人感覺應該也可以，我東西多拍照有點亂了，但是是真實的哦

到達這個優雅的酒店,讓長途汽車輕鬆下來。在收到房間號碼和刷洗行李後,我們的行李被分散到四風中。我們這些沒有行李名字的人在翻譯中丟失了,等了45分鐘後自己採取行動。禮賓部已經通知,所有的行李都將留在某個地方供我們這些行李索賠。他們留在13樓。無論如何,由於60多人到達,電梯運行了5次,電梯有點慢。酒店房間寬敞,現代和新。員工的溝通能力差,對英語的理解差,以及渴望取悅其他任何東西。儘管他們以前知道預訂提前幾個月,但爲大型團隊提供飲食並不是他們的專長。樓層沒有足夠的工作人員來管理粒上一家酒店的數字和期望值。第一天晚上客房服務需要2個小時才能接待一名廚師。根據權利,我被教導超過20分鐘的食物都是補償/免費。在CBD的中心,只有房間裏的空調,屋頂酒吧n游泳池,充足的wifi(能夠在 iPad 上觀看 Netflix),除此之外,我不會再選擇住在這裏。爲外國人提供餐飲服務,改善接待空間。

The cleaning hotel, very close S21 only 3 minutes for walking and 12 minutes to Russian Market…., the breakfast is very good and hot many option. The restaurant is open 7am-10pm and cheaper price of food. I really love and happy with all staffs working from there.

總體來説還是挺不錯的，下次繼續光臨哦總體來説還是挺不錯的，下次繼續光臨哦總體來説還是挺不錯的，下次繼續光臨哦總體來説還是挺不錯的，下次繼續光臨哦總體來説還是挺不錯的，下次繼續光臨哦總體來説還是挺不錯的，下次繼續光臨哦

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!

酒店位置在市區，離金邊景點比較近；除了這點，好像想不起來別的優點了。酒店隔壁房間和外面市區都有噪音。看點評説員工會説中文，但是我並沒有碰到任何員工跟我説中文而且表情都比較嚴肅。下次去金邊，不會選這家酒店了。

The location was good, and night receptionist was very helpful, but the morning loud of staff on 6th floor (maybe housekeeping staffs) the room facilities were simple and no drinking water for me last night. Should improve the cleanliness and double check for a better stay. Thanks

總體來說是還可以的，三百多的房費中三百塊都是給湄公河河景的，夜景和日出還有白天繁忙的大街都很好看。但是房間環境真的很不好，說是豪華房，一進門就能感受到比單身公寓的裝修還要差，廁所馬桶一股下水道味兒，衹能一直蓋着馬桶。淋浴花灑也是壞的，必須拿在手上洗澡。床墊挺軟的，但是枕頭套竟然破了。另外再說一下酒店位置，位於華人街“金街”上，酒店樓下街上全是中文，但不知道怎麼回事整體給人一種夜總會聚居地的感覺，治安還是王宮邊上更好一些，給我一種更本土更生活的感受。如果是來柬埔寨旅遊感受當地文化的就別選這家了。最後，誇一誇前台的服務員們，全員非常盡責，免費寄存了行李並幫助我們預定了kinin的晚餐，謝謝！以上情況僅供大家參考。

法國的美麗酒店,體貼5*優美。頂部工作人員。最後一層的早餐,景色很棒。清醒時口。文字+++理想地點去5分鐘步行到圖爾博物館。然後好地方去圖克圖克參觀其餘城市。