富國島指甲島附近酒店

Pros: - good location, walking distance to Grand World - low price, best if you don’t spend much time at the hotel and mostly out and about - clean and modern decor Cons: - no aircon in corridor and elevator, it can be very uncomfortable to step in the elevator on hot days - no room service, no service at pool area, no option to pay for food and beverage at check out. - minibar is empty, instant coffee and tea bags are available yet no milk. When we requested milk for our cup of tea, the reception staff advised we would need to go to the bar (ground floor) to purchase milk at own cost. Milk is essential and it has always been provided free of charge wherever we’ve been (Bali, Singapore, Australia, etc.) - mid-stay ROOM INSPECTION. This is very UNPLEASANT practice to Westerners and should be stopped. Not sure if this is normal in Vietnam, but it is very displeasing and annoying to us (Australians). We often stayed a few weeks to months in Bali and other Asian countries, we’ve never had room inspection where 2 staff entered our room, 1 of them walked around the room pretending to check the skirting board with a screwdriver while the other was casing the room (it was obvious that they wanted to check to room). - poor English proficiency. Only one reception staff can speak English well, the rest of the staff don’t. My husband was quite frustrated during our stay because he couldn’t communicate with staff. We’ve stayed in Bali and other Asian countries, all of their staff are fluent in English including security and housekeeping staff. - lack of attention to food safety. Signage is very small. No cover when the meals bought outside to the pool area. Food was not kept at optimum temperature can cause bacteria to grow to dangerous levels that can cause illness. - lack of knowledge about beverage. Staff didn’t understand my husband’s order of Bourbon + Cola (very common drinks to Westerners) and advised they don’t have Bourbon. When my husband went to the bar with the staff, there was a big Bourbon bottle sitting on the shelf! - lack of customer service. Staff was not attentive to customers, my husband had to walked to the restaurant to get staff attention when we wanted food and drinks while we were at the pool. Staff should walk around and simply check in with customers. Staff didn’t greet customers when they walk past, again when we were in Bali and other Asian countries, their staff (everyone including housekeeping staff) always said good morning, good afternoon or good evening. - FACIAL BIOMETRICS RECOGNITION was an entry requirement to enter buffet breakfast. This should be disclosed in booking description including third-party websites like Agoda, Booking.com, etc. No information on Facial Biometrics Recognition are found anywhere or has ever been communicated to us prior to checking in. If we have known, we would stay elsewhere for sure (we will request that our data are permanently deleted from their system and we suggest that you do the sam

在**旁邊很方便，也有免費機場接送，房間寬敞，重點是早餐非常美味、品項繁多！ 交通也方便，步行可以到富國大世界。 富國島溫德姆至尊飯店給人一種高端舒適的感覺。飯店設施現代，客房寬敞整潔，擁有豪華的床鋪和美麗的海景陽台。服務人員友好且專業，從登記入住到離開的每個環節都令人感到賓至如歸。飯店內的餐廳提供多樣化的美食，尤其是越南料理，讓人印象深刻。早晨醒來能聽到海浪聲，白天可以在泳池邊放鬆，或步行到私人海灘享受陽光。整體來說，這家飯店無論是設施還是服務都達到國際五星級的水準，是一次愉快且難忘的住宿體驗。

I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long. I wish all the best to my fellow guess and hope that you will be better luck then me. After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room management

在過去3年裏,我們呆在家裏,觀看了蓋塔威的回放,最後我們離開了澳大利亞,來到了普庫克。走出出租車時,禮賓部的工作人員熱情地歡迎我們,他們帶着傳統的“新潮”,護送我們進入美麗的莫文皮克度假村大廳。我和我的妻子立刻感到輕鬆。這是我們在COVID期間錯過的,逃離我們忙碌的生活,享受如此美麗的度假勝地。辦理入住手續無縫,我們很快就進入了房間。我在我們的房間遇到了一個問題,並在接待處與林恩進行了交談,他是如此友善和專業,並迅速解決了這個問題。我們花了三天時間躺在游泳池周圍,躺在陽光沙發上,看着大海,在棕櫚樹之間的吊牀上小睡,享受着海風。我們看了日落。水療館很棒,是我們體驗過的最好的之一。溫泉前的桑拿、溪流室和溫泉浴池非常放鬆。早餐是美味的越南美食和偉大的國際選擇。下午在巧克力小時(和所有的免費,多好的獎勵!)我們喜歡在 Aura Beach 俱樂部度過我們的夜晚,因爲 Vu 是如此的有幫助和細心。他甚至讓全隊都爲我唱生日快樂歌,這真是一個驚喜。當我們回到房間時,林和接待團隊組織了生日蛋糕和度假村的一些禮物。真貼心!正是這樣的事情使我們的假期更加難忘。我們非常喜歡普夸克莫文皮克度假村和使其如此特別的優秀員工。我們會回來的!並將帶我們所有的家人和朋友:)

I loveeeee Mövenpick Resort Waverly Phu Quoc so much! It’s definitely considered a bucket list hotel for me, and I’m so happy I finally got to experience it! It is seriously one of the most gorgeous hotels ever… The staff is AMAZING! Also a special shout out to Leila from Guest Relations who went above and beyond and even predicted our needs, provided a personal service without being overbearing. There is no need to look any further. She was fabulous! She also took pictures for me. A lot of the gorgeous pics you see on Instagram were taken by her…what are the chances! Amazing!!! All in all, stay at this resort! It’s pricey, but well worth it!

一到一邊力,一邊美麗的自然,小型式房間。房間的清度很好,牀舒適,空間很寬。室功能,室,衛生用品配備。房間按需清理。有一適合小人,一深度高達1.80米。我們找到了在陽光下的店。早餐包含,很少選擇,不過夠了。還找到了酒吧,裏面只用不含酒精的飲料,只用新鮮水果,。對酒店外面的環境來說,海邊只有5分鐘的步行,有酒吧,真是很棒的,我建議在陽光下,美麗的環境,讓你拍成好照片。附近有許多小餐館,這裏有寬的選擇,可以到所有的。酒店工作人員真的很熱情和服務。性價比很高。❤️

我們預訂了6周;Lahana認爲我們的預訂不正確!然而,我們被帶到山頂的平房,俯美麗的景觀花園。我們的房間很大很寬敞,大小適中,浴室有浴缸和室外淋浴。當我們在遠東度過3個月時,我們往往不會輕便。衣櫃不夠大,不適合我們所有的布料,但是,我們使用柳條籃子額外儲存。[可能值得管理層帶上飛機?]早餐是一天的樂趣。各種水果,雞蛋,肉類和沙拉也是越南人最喜歡的。工作人員非常友好和樂於助人。越南,金,尼科,我可以把他們全部命名。整個LAHANA團隊!我們會回來嗎?是的。我唯一的預訂是富國只是剛剛開始作爲旅遊陷阱。我不需要清理它的海灘和周圍的道路和巷道!我確信它會!讓我想起20年前的普吉島!現在一塵不染。謝謝拉哈娜度過了一個美好的假期!

我們在這家酒店度過了美好的時光。只是一整天,在游泳池和海灘放鬆身心。我們在度假村吃了3頓飯,包括從附近的超市購買一些食物。這家酒店離日落鎮和太陽世界及機場也較近。

在入住期間xuan anh幫助我很多，她很暖心。 雖然她在休息日，但她回答我的許多問題，幫我預定了mangobay restaurant,幫我叫車，安排行程，給我推薦了很多很好的餐廳和咖啡店，幫我們解決問題。這讓我想在未來繼續到new world入住，有xuan anh的幫助，我在pq island的旅途變得更有意思，我們成為了很好的朋友，讓我愛上了vietnam。 我們的房間位置很好，我預定了靠近游泳池的位置。 工作人員很好。 在新世界的那段時間，xuan anh她介紹了所有度假村服務的。

酒店棒極了，房間很大、床很舒服，兩卧室公寓、陽台景色美極了。早餐非常豐富，特別是河粉。南島去浮潛、水上樂園都太方便了。最後強調、落日小鎮的燈光煙花秀簡直太震撼了、絕對是世界級的，酒店客人可以免費看，週二休息。一定要看，一定要看，一定要看。