富國島Phu Quoc Gallery of Contemporary Art（GOCA）附近酒店

一到一邊力,一邊美麗的自然,小型式房間。房間的清度很好,牀舒適,空間很寬。室功能,室,衛生用品配備。房間按需清理。有一適合小人,一深度高達1.80米。我們找到了在陽光下的店。早餐包含,很少選擇,不過夠了。還找到了酒吧,裏面只用不含酒精的飲料,只用新鮮水果,。對酒店外面的環境來說,海邊只有5分鐘的步行,有酒吧,真是很棒的,我建議在陽光下,美麗的環境,讓你拍成好照片。附近有許多小餐館,這裏有寬的選擇,可以到所有的。酒店工作人員真的很熱情和服務。性價比很高。❤️

在過去3年裏,我們呆在家裏,觀看了蓋塔威的回放,最後我們離開了澳大利亞,來到了普庫克。走出出租車時,禮賓部的工作人員熱情地歡迎我們,他們帶着傳統的“新潮”,護送我們進入美麗的莫文皮克度假村大廳。我和我的妻子立刻感到輕鬆。這是我們在COVID期間錯過的,逃離我們忙碌的生活,享受如此美麗的度假勝地。辦理入住手續無縫,我們很快就進入了房間。我在我們的房間遇到了一個問題,並在接待處與林恩進行了交談,他是如此友善和專業,並迅速解決了這個問題。我們花了三天時間躺在游泳池周圍,躺在陽光沙發上,看着大海,在棕櫚樹之間的吊牀上小睡,享受着海風。我們看了日落。水療館很棒,是我們體驗過的最好的之一。溫泉前的桑拿、溪流室和溫泉浴池非常放鬆。早餐是美味的越南美食和偉大的國際選擇。下午在巧克力小時(和所有的免費,多好的獎勵!)我們喜歡在 Aura Beach 俱樂部度過我們的夜晚,因爲 Vu 是如此的有幫助和細心。他甚至讓全隊都爲我唱生日快樂歌,這真是一個驚喜。當我們回到房間時,林和接待團隊組織了生日蛋糕和度假村的一些禮物。真貼心!正是這樣的事情使我們的假期更加難忘。我們非常喜歡普夸克莫文皮克度假村和使其如此特別的優秀員工。我們會回來的!並將帶我們所有的家人和朋友:)

I loveeeee Mövenpick Resort Waverly Phu Quoc so much! It’s definitely considered a bucket list hotel for me, and I’m so happy I finally got to experience it! It is seriously one of the most gorgeous hotels ever… The staff is AMAZING! Also a special shout out to Leila from Guest Relations who went above and beyond and even predicted our needs, provided a personal service without being overbearing. There is no need to look any further. She was fabulous! She also took pictures for me. A lot of the gorgeous pics you see on Instagram were taken by her…what are the chances! Amazing!!! All in all, stay at this resort! It’s pricey, but well worth it!

飯店離機場有點遠45分鐘車程、到達時下大雨還好有hotel接機、地點離北方各個景點都很近、並且出行很方便因爲免費的接駁車班次非常多、時間表都有提供、飯店換匯的匯率也蠻優的、服務都非常親切有耐心、房間有浴缸加分、但是泳池在維修必須到隔壁hotel使用有點可惜、床還蠻好睡的、早餐種類很多很豐富、但是味道還可以再加強相比入住的另外一家飯店、有些好吃有些很一般、精緻度欠缺一點點、飯店整體清潔環境優雅、是可以選擇的飯店

整體很棒，所有人員的服務超好，不過衛生稍微可惜，出去回來一趟發現有整理了房間，但是更換的枕頭套有污漬（像是泡麵湯汁），請人員重新替換花了有點久時間。 早餐很棒很豐盛，非常好吃！ 還是滿推薦這間飯店的，設施都很不錯

I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long. I wish all the best to my fellow guess and hope that you will be better luck then me. After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room management

獨棟別墅帶泳池，別墅非常寬敞，衞生也很乾凈，泳池很贊，床品也乾燥舒適，沒有海邊的潮濕問題。免費接機服務很贊，是高頂商務6座車，很舒適。不過房間細節上有些瑕疵，吊燈什麼的都裝歪了。服務響應很及時。早餐豐富。不過酒店的BBQ party這次嘗試了，不推薦！300一個大人，衹提供半衹龍蝦，2隻小螃蟹，竟然不包含飲料！性價比很低，還不如在vinwonder外面找一家餐廳吃。酒店的沙灘不乾淨，還有垃圾，風浪大點就不能下海。另外奇怪的是，不管是換現金還是買樂園門票，都不能在check out那天，都是收錢，不明天酒店為什麼這麼想不通。

在入住期間xuan anh幫助我很多，她很暖心。 雖然她在休息日，但她回答我的許多問題，幫我預定了mangobay restaurant,幫我叫車，安排行程，給我推薦了很多很好的餐廳和咖啡店，幫我們解決問題。這讓我想在未來繼續到new world入住，有xuan anh的幫助，我在pq island的旅途變得更有意思，我們成為了很好的朋友，讓我愛上了vietnam。 我們的房間位置很好，我預定了靠近游泳池的位置。 工作人員很好。 在新世界的那段時間，xuan anh她介紹了所有度假村服務的。

別墅是新的，離白沙灘跟落日小鎮都不遠，可以租個摩託到處逛。管家Amie人超好，幫忙租摩託，去遠的地方可以幫忙聯繫車，價格比打車軟件便宜哈哈哈，下雨還幫我們買雨衣。別墅很適合朋友或許大家庭出遊，有機會下次還來！！

應該是富國島南部最具性價比的酒店了。 優點： 一，環境不錯，尤其是泳池特別大，比較適合親子。 二，有街接駁車去日落小鎮，很方便。 三，員工服務好，很耐心，儘管語言不同，員工英語不是很好，但態度誠懇，百問不煩。 缺點： 一，早餐品種很多，但許多重複。 二，服務流程和技巧有待提高，譬如中間需要酒店內更換房間，因為我是在攜程上一個訂單，因為酒店沒有同樣的房間可以連住三個晚上。中國國內的做法是不用重複登記了，因為所有的訊息第一次入住已經錄入了。直接到前台取鑰匙即可，而且甚至把行李放在房間裏面，服務員負責搬到新房間。而這裏必須退房寄存行李，要求是下午三點之後才能重新登記入住入住。 三， 因為中間更換房間，加上想趕班車去市區，比較着急，就把腿讓床角碰破了，那個床角太鋒利，建議換掉或軟包一下。 這裏要特別表揚一下，腿部碰傷之後，下來退房商量是否可以直接換房，服務員開始説不行，後來我説沒趕上班車，不能外出，衹能在酒店等幾個小時，服務員特例給換了新房間。腿部碰傷的煩惱降低了許多。因為語言不通，我就把腿碰傷的情況和攜程説了，攜程很負責任，馬上聯繫酒店，酒店，希望我去前台看看傷情，一個叫Hu yin的負責人接待了我，傷口確實挺嚴重，問我要不要去醫院包紮一下，我説不用，她又馬上拿來葯水，棉花和創口貼，態度讓我感動。畢竟碰傷有酒店床角太堅硬的原因，但也有我個人不小心，着急慌亂的原因。當天酒店送了果盤，第二天早上退房是Hu yin特意在前台再次查看傷情賠禮道歉，還送了一小盒巧克力。 我覺得服務好不一定是到處微笑，也不一定一點問題不出，關鍵是有問題如何面對和處理。再次感謝前台那個不知道名字的小姑娘，感謝Huyin ，感謝攜程酒店管家。