普吉瑰麗酒店的評價

來自住宿之回應: 親愛的鐘女士，感謝您分享您最近在普吉島瑰麗酒店的詳細回饋。我們很高興聽到您對我們的酒店留下了積極的印象並享受了住宿的各個方面。感謝您對前台婷婷（Khun Numfah）提供的中文服務的好評。我們很高興您的入住過程順利順利。您的回饋非常寶貴，我們會考慮您的回饋並努力改善我們的設施。我們很高興聽到您喜歡迎賓香檳和迎賓禮品。很高興得知您發現我們的菜餚令人愉悅並滿足了您的期望。

來自住宿之回應: Dear Guest,Thank you for your kind words regarding our environment, service, and the beautiful scenery at Rosewood Phuket. We appreciate your feedback about the pool experiences; your comments will be taken into consideration as we continually strive for excellence. Please be assured that our team is dedicated to providing the best possible service and comfort during your stay.We look forward to welcoming you back for another exceptional experience.Warm regards,Andrew Turner

來自住宿之回應: Dear 达沃斯诸葛亮,Thank you for sharing your experience at Rosewood Phuket.It’s wonderful to hear that you had a great stay. The resort’s amenities, culinary offering including the personal service seem to have left a positive impression. Your kind words have been shared with everyone. I’m delighted to hear she provided excellent service.I do hope we will have the opportunity to serve you again in the near future. Warm regards,Andrew Turner

來自住宿之回應: Dear Guest,Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket.I am pleased to hear that you experienced a great stay with us and enjoyed the service from our team, I will be sure to pass your compliments to entire team. We look forward to welcoming you back to Rosewood Phuket in the near future occasions. Warm regards,Andrew Turner

來自住宿之回應: Dear Guest,Thank you for sharing your feedback about your recent stay at Rosewood Phuket. We are delighted to hear that you enjoyed our hotel service, the lush and green environment, and the culinary offering, especially the breakfast offerings. We appreciate your comments regarding the green environment is designed to provide a serene and natural experience, but we understand that it can sometimes attract local wildlife. Please be assured that we are continuously working on minimize their impact. Your feedback is invaluable to us and we will use it to improve our services further. We hope to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Andrew Turner

來自住宿之回應: Dear Guest,Thank you so much for your wonderful feedback during your stay at Rosewood Phuket. We are delighted to hear that you found our hotel both beautiful and relaxing. It’s wonderful to know that our team made a positive impression with their warm greetings and that you enjoyed the culinary delights at Ta Khai restaurant and the Asaya massage, especially from Khun Yaya.We understand that encountering geckos and lizards can be a unique experience and we are pleased that you found it interesting and harmless.look forward to welcoming you back in the near future. Warm regards,Andrew Turner

來自住宿之回應: 親愛的 Amanda Ti， 感謝您抽出寶貴時間分享您最近入住普吉島瑰麗酒店的回饋。您的詳細評論對我們來說非常寶貴，因為它們有助於我們改善我們的服務。飯店非常繁忙，我們無法滿足您的要求，但正如您所說，我們應該為您提供一個舒適的選擇。我將與我的團隊一起審查這個過程，以了解為什麼這種情況沒有發生。此外，我們感謝您對早餐品種和海灘狀況的回饋。我們將採取措施加強這些方面，確保我們的客人在享受自然環境的同時感到安全和舒適。再次感謝您的寶貴回饋。

來自住宿之回應: Dear Laoshen,Thank you for sharing your feedback regarding your recent stay at Rosewood Phuket. We deeply regret to learn that your experience did not meet your expectations, and we appreciate you bringing these concerns to our attention. We value your feedback as it helps us improve and provide a better experience for our guests. Once again, we apologize for any inconvenience this may have caused. We value your patronage and hope to have the opportunity to welcome you back in the future.Warm regards,Andrew Turner

來自住宿之回應: Dear Guest,Thank you for taking the time to share your feedback following your recent stay at Rosewood Phuket. We are delighted to hear that you appreciated the privacy and serene environment of our hotel, as well as the warm and friendly service provided by our team. We hope to have the pleasure of welcoming you back in the future and providing you with an even more memorable stay.Warm regards,Andrew Turner

來自住宿之回應: Dear Guest,Thank you for sharing your feedback about your recent stay at Rosewood Phuket.We are truly sorry to hear that your experience did not meet your expectations. Your detailed comments are invaluable to us as we strive to improve our services continuously.We apologize for the issues you faced with the room views, the cleanliness of the swimming pool, maintenance and the delay in buggy service. We understand how frustrating these issues can be and are reviewing our procedures to ensure a more efficient and comfortable experience for our guests.On a positive note, we are pleased that you enjoyed the Rosewood Explorers Kids Club.We apologize for the discomfort and inconvenience you experienced. Thank you for your valuable feedback.Warm regards,Andrew Turner

來自住宿之回應: Dear Guest,Thank you for taking the time to provide your feedback on your family holiday, I am thrilled to hear we exceeded your expectations in every way and that our team, Khun Bua (Lotus) was impeccable and beyond to ensure your stay with us was memorable. I do hope we will have the opportunity to serve you again in the near future. Warm regards,Andrew Turner

來自住宿之回應: Dear Mr. Lin,Thank you for sharing your lovely feedback following your recent stay at Rosewood Phuket. Regarding the billing discrepancy, we sincerely apologize for any confusion and inconvenience this may have caused and to clarify, our Front Office team will be reaching out to you with a separate email containing a detailed breakdown of the charges process. We want to ensure that all your questions are answered and that you have a clear understanding of the transactions.We appreciate your patience and understanding as we work to resolve this matter promptly. We hope to welcome you back for a seamless and enjoyable stay in the future.Warm regards, Andrew Turner

來自住宿之回應: Dear E4445****,Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. I’m delighted to hear that you experienced such a pleasant stay, that you enjoyed the lush and green environment, the culinary offering both of Red Sauce and Ta Khai restaurant and personalized service from our team members. Thank you again for staying with us and we look forward to welcoming you back in the near future.Warm regards,Andrew Turner