斯特拉頓-新格拉斯哥智選假日酒店(Holiday Inn Express Stellarton-New Glasgow)

Very nice staff, a bit deserted, but very clean and comfortable feeling, big breakfast hall, pool was a bit small, decent fitness room, overall satisfied

Excellent stay

We booked online as this property has a pool and hot tub area. However, we arrived to find the front lobby under renovation. The hot tub had a brown ring at the water line and the steps were discolored brown. It looked like they had not cleaned up that was so slippery ( like an algae bloom) when I stayed in October and told front desk then. We mentioned again this visit and they closed it down. King bed was missing fitted sheet and had to be remade.

Upon our arrival check-in, we requested an additional night. A 3rd night to be added to our bill. Signed papers and off to our room. I had to call down for toilet paper as it was nearly out. To our surprise there wasn't any 24/7 hot tea and coffee available. They forgot to put it on as we were told. The next day we were out for 10 hrs just to find that out room was left open by the cleaning service. The next morning we get a knock on our door and the sound of the access card trying to get into our room eventhough there is a do not disturb on the door. Trying to tell us "Its check out time" when we booked a 3rd night. This experience has tainted ever staying at a Holiday Inn Express ever again. Re-think your stay at this place.

climatisation bruyante, salle de bain forte odeur humidité porte ferme mal peinture du plafond etc... beaucoup $$$ pour ma chambre

Très bien qualité/prix.

Bien situé

The staff was extremely fabulous from their manager down to his staffs, specially Susan,...and the rest Mackenzie and Gabby. They treated us like a family so we fill safe during our two months stay (4 days a week). They even gave us this chocolate, sweet as they are.

We had a major snowstorm , staff were so wonderful. The room was beautiful and the breakfast was delicious. Thank yoi.