鴿子谷SureStay Plus Hotel by Best Western(SureStay Plus Hotel by Best Western Pigeon Forge)

It was good for staying.

It was a nice clean unit. However, the coffee maker did not work, the tv remote was not compatible and it had a kitchenette but no pots or utensils. We had to go out and buy these things. They had two ice machines and neither worked. The room was supposed to be nonsmoking but the bed had cigarette burns on the mattress pad. We only stayed because it was clean and that was important. I think in time this will be a great pkace to stay. They just have to work out the kinks.

Dont allow the older facade fool you. Yhe rooms are clean, smell nice, beds are comfortable, linens are clean & fresh. Weve atayed here three times over past few months and always have same experience. I read in reviews that if on bottom level, you are able to hear boise from 2nd floor rooms...i cannot oerao ally atteat to this as weve always requeated 2nd (top) level room due to this, and each time our requeat was honored without any difficulty. Front desk clerks have been very helpful and housekeeping staff are always so pleasant! We will plan to stay again and again as opposed to paying double the cost. We definately recommemd this no frills gotel that definately provides everything you need for a good nights sleep.

Convenient property no deposit fees or security. Loud at random hours of the late night or early morning. Felt like I was being watched by hidden camera but oh well not a bother still 5 stars

Horrible check in with front desk. I had to wait over an hour before getting room key. Will not recommend to anyone.

Liked the location, only dislike is walls are to thin and overhead rooms are very loud when occupied ! Can not sleep if room above you is occupied

Every morning we got woken up by loud noise. We suspect it’s the trash service dumping the dumpster.

Very heavy walkers above us and could hear every step. Thin flooring. The frig was dirty and had frozen meat left. The floor was so sticky, dirty, and made your feet black, but the staff came and mopped the next day. There are NO cooking utensils, dish soap, cookware, paper towels, etc. Must bring induction cookware. No hood over stovetop. The staff was very friendly! The linens were old and dingy. This was a last minute stay, so options were limited. Door plate was loose. No carpeting, so bring your house shoes or flip flops. No dining table, just one office chair and small desk. Only two small drawers for clothing storage. No coat closet, phone did not work. No gym, no pool. Breakfast was limited, no fresh fruit.

The facility was an older hotel, but the rooms had been updated and were clean. However, it apparently was not well insulated, and we could hear every footstep and floor creak from the room above ours. We were close to the metal outside stairwell and could hear people going up- and downstairs all day and night from inside our room. You could also hear other rooms' toilets being flushed and showers running. Given this, we got little rest or sleep.