黑犀遊戲洛奇酒店的評價

來自住宿之回應: Dear Godlique, Thank you for taking the time to share your detailed feedback regarding your stay at Black Rhino Game Lodge. We are delighted to hear that you enjoyed the beauty of Pilanesberg, the comfort of our suites, and that Dolphy made such a positive impact on your safari experience – we will be sure to pass on your kind words to him. We do, however, take note of the challenges you experienced. Your comments regarding room allocation, vehicle capacity, and the beverage service during game drives have been carefully considered. We continuously strive to improve our guest experience, and feedback such as yours is invaluable in helping us refine our offering. We sincerely regret any inconvenience caused by your family being separated during the afternoon drive, as well as the impression of overcrowding at certain sightings. While wildlife sightings can attract multiple vehicles, we are committed to managing this as best as possible to ensure that each guest enjoys a rewarding and memorable safari. We truly appreciate your constructive feedback and are pleased that your morning with Dolphy helped balance the experience. We hope that, should you return to Pilanesberg, you will give us the opportunity to welcome you back and provide a stay that exceeds expectations throughout. Warm regards, Chris de Beer General Manager Black Rhino Game Lodge

來自住宿之回應: Dear Vero N, Thank you for taking the time to share your feedback. We note that your stay at Black Rhino Game Lodge was in March 2023. Since then, the lodge has undergone significant management changes and a major upgrade, and our current guest feedback reflects a very high standard of service, cleanliness, and overall guest experience. While we regret that your experience at the time did not meet expectations, we would like to reassure future guests that Black Rhino Game Lodge has evolved significantly, and we are committed to providing an exceptional and memorable stay for all our visitors. Kind regards, Chris de Beer General Manager

來自住宿之回應: Dear Sibylle Thank you so much for taking the time to share such a thoughtful and detailed review of your recent stay with us at Black Rhino Game Lodge. We’re truly delighted to hear that you enjoyed the authenticity and comfort of your private bungalow, and that our culinary offerings exceeded expectations with variety and abundance. It’s always wonderful to know that the little details — from outdoor showers to cozy furnishings — made your experience feel special. Your kind words about our game drives mean a great deal to us, especially your praise for Dolfi. He will be thrilled to hear that his knowledge, passion, and cautious guidance made your safari both exciting and educational. You're absolutely right — while Pilanesberg may be smaller than some parks, its charm lies in its rich diversity, incredible scenery, and those magical sunrise and sunset moments you so beautifully described. We’ve noted your helpful suggestion regarding socket adapters — thank you! Feedback like yours helps us continue enhancing our guests’ comfort and convenience. It was an absolute pleasure hosting you, and we hope to welcome you back for another adventure in the not-too-distant future — maybe next time you'll meet the elusive “Ghost of Pilanesberg”! Warmest regards, Chris and the Black Rhino Team

來自住宿之回應: Dear Mr/s Curitiba, Thank you so much for taking the time to share your wonderful feedback following your stay with us at Black Rhino Game Lodge. We’re delighted to hear that you enjoyed the peaceful beauty of the savannah skies and the tranquil atmosphere—perfect for a good night’s sleep! It’s also fantastic to know that our food left a great impression and that you found the safaris exciting and enjoyable. We're especially pleased that you appreciated the little touches such as the snacks, coffee, and warm towels after the game drives, as well as the rhinoceros statues around the lodge—we love how they add a unique charm to the experience. It was truly a pleasure to host you, and we hope to welcome you back again for another relaxing and memorable visit in the future. Warm regards, Chris de Beer General Manager Black Rhino Game Lodge

來自住宿之回應: Dear Babette, Thank you for sharing your wonderful experience! We’re thrilled to hear that you had a super stay over Christmas at Black Rhino Game Lodge. It’s great to know you enjoyed the lodges, food, and our team’s hospitality. We’ll be sure to pass your kind words on to Freedom — he’ll be delighted that his knowledge and passion for Pilanesberg made your safaris so memorable. We hope to welcome you back for another amazing stay soon! Kind regards Chris de Beer General Manager

來自住宿之回應: Dear Mr/s Eborsa, Thank you so much for your wonderful review and kind words! We’re delighted to hear that you had such a memorable experience at Black Rhino Game Lodge. Our team takes great pride in providing friendly, attentive service, and it’s fantastic to know that our game drive guide made your safari truly special with his dedication and knowledge. Your feedback is incredibly encouraging and will be shared with the entire team. We hope to welcome you back again soon for another unforgettable stay in the bush! Warm regards, Chris de Beer and the Black Rhino Game Lodge Team

來自住宿之回應: Dear Romy, thank you so much for taking the time to share your wonderful feedback about your stay at Black Rhino Game Lodge! We're thrilled to hear you enjoyed your time with us and appreciated the hospitality and wildlife experiences. You feedback is duly noted and we apologise for the oversight from our side regarding the door to the outside shower. I'm aware that this is a delayed response but I'm please to mention that many changes have been made and when we hopefully see you again you will notice and appreciate the new looked and revived Black Rhino. We look forward to welcoming you back soon!”

來自住宿之回應: Dear Anne-Marie, Thank you for taking the time to review your stay with us and for your valued feedback. We hope to welcome you back soon! Best Wishes Black Rhino Game Lodge

來自住宿之回應: Dear Beatriz, thank you so much for taking the time to share your wonderful feedback about your stay at Black Rhino Game Lodge! We're thrilled to hear you enjoyed your time with us and appreciated the hospitality and wildlife experiences. We look forward to welcoming you back soon!”

來自住宿之回應: Dear Rui, Thank you for your valued feedback and for taking the time to review our Lodge. We are thrilled that you had such an amazing experience and that your safaris were excellent! We look forward to welcoming you back some time in the near future! Best Wishes The Black Rhino Team.

來自住宿之回應: Dear Sonja, Thank you for your valued feedback and for taking the time to review our lodge. It was our pleasure hosting you! we are so pleased to hear that you had a magical time with us, and we thank you for recommendations! We hope to welcome you back one day in the near future! Best Wishes Black Rhino Game Lodge.

來自住宿之回應: Dear Mr/s Zambo, Thank you so much for your fantastic feedback! We’re truly delighted to hear that your four days at Black Rhino Game Lodge were filled with unforgettable moments — from the cozy comforts of the lodge to the wonderful meals and, most importantly, the warmth and friendliness of our team. Your kind words are greatly appreciated and will be shared with everyone, especially our team from AS who always go the extra mile to make our guests feel at home. A special mention goes to Cliff, your tireless and passionate ranger. We’re so pleased he was able to guide you through such exciting sightings — and what a spectacular way to end your safari by spotting the leopard in the final moments, completing the Big Five! That’s the magic of the bush, and we’re thrilled you experienced it. We loved having you with us and are so happy to know that you loved every aspect of your stay. We truly hope to welcome you back again for another incredible safari adventure. Warmest regards, Chris de Beer General Manager Black Rhino Game Lodge