Stayed at the hotel on 02.01.22., I always choose this hotel because I like the location and have never had any problems before. But the last stay at the hotel upset me greatly. At 0400 in the morning, I stated that bedbugs were crawling on the bed, there were dozens of them. All of them was eaten well, some of them I killed and they were full of blood. I went immediately to the reception desk and the guy from the reception changed my room, there were no bugs there, but the rest of the night was ruined, I had to get up all the time every half an hour and check for bugs. In the morning, when checking out, I was very surprised by the reaction at the reception desk, the girl said that she believed that the incident was over, since they given me a different room , she said about the bugs that was my foult, because it was possible that I kept the room window open, and they flew in, seems like bedbugs probably flying in Spain,that is something new for my knowledge. Also, the cleaning lady checked the room in the morning, and found no bugs. It is logical that night insects not marching on the bed during daytime I would not like to bring these passengers home with my luggage. I was completely dissatisfied, both with the unsanitary conditions and also with the attitude in the morning at the reception, I at least expected an apology and would like to hear what the insect control service will be called I filmed a video with a bed where bugs are crawling and I think to put it as an advertisement for a hotel on the Internet. For now I will think twice if I'll stay next time at ibis hotels net.. Please avoid from room 118 for time being
滿意
63 評價