皮拉西卡巴Museu da Agua附近酒店

上次來皮拉西卡巴的時候,我們在貝拉里奧宮住了三晚。酒店沿着河邊方便,停車充足。隔壁有個很棒的丘拉斯卡利亞,有現場娛樂。派對半夜結束。房間基本但功能齊全。網絡服務可以改進。早餐很好,但炒雞蛋太流了,不適合我的口味。酒店大堂裝飾得聖誕節,我非常感謝他們的洗衣服務。

Localização perfeita para passeios à pé nas margens do rio Piracicaba, próxímo à Catedral, e rápido acesso com carro à todos os pontos turísticos. Atendimento perfeito na recepcão e restaurante, cordialidade e rapidez. Café da manhã completo, muito bem servido. Os quartos são como apartamentos de um dormitório, espaçosos e confortáveis, com cama e travesseiros ótimos. Limpeza impecável em todos os ambientes. E tudo isso com preço justo. Parabéns a toda equipe do New Life, nossa casa em Piracicaba !

非常心、善良和善良的官員,特別是事件部門的和接待的丹尼,是非常友善和慈的。他們真正理解他們所佔據的位置的目的,即他們非常清楚在酒店部門表現,因爲他們理解客。

酒店很好地設置,我的入住是工作,有一夜的住,第三層的標準房間很小,簡單,安靜,我很安,一個人待着,2人很不舒服。適合COVID-19的標準衛生,帶和白,看起來改革的房間,優秀的早餐,有各種選擇,考慮到所有餐廳,我喜歡和建議。從接待機到餐廳的溫和友好服務,官員們在酒店工作的滿意度表現,唯一的儲備,空調顯示低聲,可能干擾到完全睡。

Arrived at the property early at 10am from international flight and was not able to check-in but realized other people were checking in before us and not having to wait. finally at 3pm i approached the desk and inquired if the room was ready. Just so happens a room was ready exactly at 3pm so completed the check in process, got keys and went up to the smallest nastiest room you could only imagine. I quickly went to the desk and said that’s not the room we booked. Thankfully I had the our reservation printed out indicating a suite and comparing pictures on the website we were given a basic standard room. When questioning the front desk staff, they went silent only speaking Portuguese in front of me like secretive. They went to get the manager, Gunter who came of a back office smiling asking how he can help. however after telling him what my problem was he quickly changed faces and began to tell me over and over that we got the room i booked, referring to a standard room, although i’m holding a printed copy of my suite booking?? Gunter or Gunther (i actually had to ask later as he would not tell me his name). We went back and forth in conversation telling me I was illusional with the room and that i got the standard i booked. I showed him my confirmation print out indicating the suite booked and he actually told me that I can have the suite but would have to pay the difference in rate. This outraged me and I immediately called our booking agent to report his repeated attempt to fraud me into paying more money. I requested to leave immediately because of the discrimination received by Gunter and the insults he continued to express to the staff in portuguese thinking I only spoke English. (Don’t judge your guests by the book) Gunter refused to offer a full refund stating i had checked in earlier in the morning? This was getting crazier, i reminded him I had just received keys as they denied any early check in and he was fully aware seeing me all day around the lobby. This hotel is the worst in all levels of expectations; service, cleanliness and professionalism…if discrimination is what you want then this hotel is for you, otherwise STAY AWAY!!!!!

Um hotel de ótimo atendimento, boa infraestrutura, ótima limpeza, situado em uma região super agradável. Senão fosse o colchão muito duro, seria perfeito. Suas inúmeras qualidades fazem com seja uma das melhores recomendações de hospedagem de Piracicaba,

在這種Ibis我已經住了好幾次,一直都很受照顧,房間或預訂中最終出現了點問題,但所有問題都很容易被照顧團隊解決。這是酒店的堅固點,除了好位置,好住和好早餐。

Desta vez ficamos em outro layout de quarto. O quarto sempre limpo assim como o banheiro, box, roupas de banho e de cama. Senti a falta de um móvelzinho para colocar e abrir a mala (fica uma sugestão). O café da manhã também estava muito bom (só não entendi porque a cobrança caso queira omelete, tapioca). Os colaboradores tanto da recepção como do café da manhã são muito atenciosos!