比薩Di Banchi Store附近酒店

I booked one day to just sleep over at this place, but really loved its service and the facilities. Breakfast was tasty and had multiple options. The only minus is the location, which is around 25 minutes' walk to the city center and 40 minutes to the railway station.

我和男朋友在這裏住了5天,我們每一分鐘都愛!這太棒了!人們很可愛,任何我們需要幫助的東西,例如公共交通或叫出租車,他們都很樂意幫忙。我們預訂了包含早餐的早餐,這絕對值得,因爲早餐有多種選擇,而且美味。酒店位置不在比薩市中心,但仍然是一個很棒的地方,並且酒店外面就是公交車站,所以一旦我們發現了公共汽車系統,它就非常有用。總的來說,這是一個很棒的酒店和很棒的客戶服務。

Whoever takes the photos and manages the website for this hotel deserves a raise, we were so excited to visit on our honeymoon but it really is nothing like it's pictured. The hotel is run down, picture wires sticking out of sockets in the room, bed bugs, greasy food, stained bedsheets, the rooftop garden is a couple of dirty chairs and a deserted bar, the 'fitness suite' is actually one stairmaster, one TRX band and one small set of weights, otherwise all equipment has been removed. Even the five star sign outside the hotel has been damaged. When we arrived at the hotel we decided to grab some lunch, when we asked for vegetarian options we were offered chicken and fish choices and told they don't place veg options on the menu. Eventually we were served a pizza that was clearly not fresh and was dripping in grease, we were left waiting to pay for around 25 mins as the bar staff kept walking over and then wandering off. The room was untidy and when we asked for water we were told we would have to pay for it via the minibar. The view of the leaning tower is nice, it's about a 30 min walk though you have to walk through an underground tunnel, which didn't feel safe at night. When we said to staff at reception that the aircon wasn't working they told us they control it from the reception but wouldn't turn it on as they didn't think it was hot enough, they also did not have a fan. The next morning we woke up covered in bed bug bites, the hotel staff were not surprised and kindly changed our room and provided a free meal, which was in the restaurant instead of the bar this time and excellent (the main reason they're getting two stars), though again they had no vegetarian options listed on the menu. Breakfast was overpriced and I'd avoid. Even asking for reception to book a taxi seemed to be an inconvenience to them and they refused when we first asked.

Please stay somewhere else! Learn from our mistake. This may be a photogenic building, but its a soulless, slow, sloppy, faded and, in our case, very expensive place. On arrival we went to the bar for a late lunch. About 25 minutes after Simone had taken our order I asked where our food was? Simone said that he was busy, (only 1 other table was occupied) but he was just going to go and prepare it (...!). I told him to fuggeddaboudit; he complained that it wasnt his fault: he is the waiter & chef. (Is this really supposed to be 5 star service hotel?). We left, and apart from breakfast, we avoided eating in the hotel. (Break fast was fine - because it is self service - but do they really need the squeaky breadgrill with its high pitched irritating squeak?). We were 2 parents with a 5&7 year old. Our room was €650 a night (!). They upgraded us to a suite (so how bad was our original room?). The suite was nice, spacious, elegant but barely a €300 a night accomodation. The wifi was slow, intermittent and some areas with no coverage, which was very frustrating. Tip: get Starlink wifi throughout. In bed I noticed hopping fleas - maybe they were attracted to the mobile phone screen. After I complained, I was told that the room had since been checked, sheets changed and no fleas found - but I still found more the next night and our daughter got 3 bites. Even a week later the hotel calls me at home to assure me that there were no fleas (?) I should have read more reviews before I booked and noted how Thomas the GM notes the criticisms are fabrications.... IMO this hotel grossly devalues The Leading Hotels of the World brand. Pity. Its a decent 3 star hotel at best. I informed the staff about the issues early in our stay. I chased them up again and they apologised and offered me free spa treatment - no thanks: I just want them to fix the issues and make this an enjoyable 3 star hotel. Its never going to be a proper 4 of 5 star and Leading Hotels of the World should drop this as the only 5 star attribute are the prices. Its a rip off for what it is.

酒店在市郊。停車前是每週5分鐘,週末25分鐘(如果沒有車,就要考慮)。舒適的房間,有所需要的。早餐中有幾種選擇(麪包,蛋糕,酸奶等),主人準備在指定的時間。

we stayed here for one night - it's an ok hotel, walking distance from the train station which was a priority for us. The rooms were clean and in reasonable order and the breakfast was good. The one issue for us was the noise of the elevator - we were in room 112 which is located next to the elevator shaft - it was noisy as the lift seemed to be operating throughout the night.

It was only a short trip of two days in Pisa before moving on to Palermo. My first time in Pisa. So we tried to book a cheap hotel room there because we would be out exploring the area and only needed a place to sleep. Pros: The Hotel IL Giardino is situated behind the historic retaining wall of the Piazza dei Miracoli. It's only 5 minutes on foot from the hotel to the Leaning Tower of Pisa, only half a minute walking before you can see the tower. The bed was fairly comfortable and there was a little fridge in my room. The hotel feels safe and has suitable door locking systems. The staff are friendly and kind. The roof terrace is quiet and cozy. Cons: Unfortunately my room doesn't have windows, only a skylight that couldn't be opened. The only fresh air was exclusively from the air conditioner. No lamp on the bedside table. Warm water in the shower doesn't come until after 5 minutes and with low pressure. The room door lock is very loud when opening and closing, especially at night when the people are asleep, also impossible to close door quietly and a loud beeping when the key card is used. The walls are poorly soundproofed. There is a little bar inside, but it was closed over the whole time we stayed there. My travel partner moved into the room opposite to mine. His room was a little better, a bedside lamp, better partitioning of the room, but also no windows in the walls. Really annoying: I paid the same as my travel partner for a different state of quality and comfort. Summary: The Hotel Il Giardino has allegedly better and more comfortable rooms in the premises. If you are traveling through and stay for a night or two, and you don't want to really reside there, this kind of room may a solution - if you don't have claustrophobia. But: the value for money is bad. It is relatively expensive, because of the famous sights there. + clean house and clean rooms + close to the Leaning Tower of Pisa + secure room door locks + fairly comfortable bed + little fridge in the room + air conditioner in single room + nice rooftop terrace + nice staff - no windows inside - no possibility to open the single skylight - no fresh air from windows possible - cold to tepid water temparature in the shower - claustrophobic ambience - slightly poor soundproofed walls - very loud door lock - low value for money

酒店在一個購物中心內,很方便。酒店門口免費停車。早餐還可以,選擇不是太多但很。

Great location, friendly staff, facilities, laundry machine, luggage storage, nice common area with a bar and dining. Very nice court yard to sit outside. A place has also elevator. Simple, but it has everything you need. Right behind the train station and 15 minutes walk from the airport. Highly recommend!