I stayed one night in a two bedroom suite on a roadtrip with a friend. My impressions of the hotel is that it was not well maintained. Tiles were missing in one of the bathrooms, a window was shattered, towels were put in the ventilation vents, the dishwasher in the kitchenette was beeping and impossible to turn of. In addition the cleaning was not the best. However, the breakfast was ok, and it was nice that it was included in the rate. Upon checkout, the Assistant Manager seemed to take the comments seriously on the state of the room and gave us a discount accordingly which I think was a very positive gesture and increased my rating today. She said actions would be taken and I hope so.
翻譯