伯克希爾山貝斯特韋斯特優質套房酒店的評價

Very disappointed! We were traveling with small kids. I booked 2 rooms with the same transaction with double beds each room and when I arrived they gave me one room one 1st floor double bed and one room on 3rd floor with one bed. When I told them why they gave me one room with one bed they said that the information they got from Trip.com was for a one bed , which was a total lie , I showed him the the rooms I booked were both for double beds. They were dishonest. Also our 18 months baby found a pill on the floor on one of the rooms, very dangerous.