美國 - 薩克拉門託 - 羅斯維爾長住酒店(Extended Stay America Suites - Sacramento - Roseville)

Great hotel and location. The customer service was on point and provided me with the necessary kitchen utensils and shampoo. The room was clean and had a kitchen with fridge and microwave. Would definitely book again.

The room, elevator all were not in good condition. Not sure if its on The website about pets and smoking allowed. Room smelled like pet piss, smoke and stale. There was an issue with elevator, 80 year old mom and aunt had to walk down thre flights. Can someone call me regarding this complaint. I also adresses it with Steven also who was at the front desk. Someone also hit my car and caused a dent and a long stratch. I called to report it and Jennifer seemed a lityle short with me and maybe its due to the complaint i made. However last night she had a lot to say. I just want to get it resolved.

Very nice place to stay, from the staff to the room. I have stayed there many times and will continue to stay there, because it is comfortable and consistent. This is not the Taj Majal, but if you're looking for a decent safe and comfortable place then stay here you just can't beat it.

The staff was super friendly and helpful but the the carpeting and upholstery definitely needs renovating, which leads me to the perception that the place is dirty. The pillows were as "bare necessity" as they could be. Pillows are the smallest most impactful reason we would or would not stay at a place again.

Had to wait quite a while to check in and out. My cell phone died while I was there and calling from the room phone was a disaster. Staff I was able to locate were friendly and was ok for a basic stay but I'll probably spend a little more and stay at a nicer place next time.

Place is a dump. The smell was so bad it gave me a headache and we had to leave. Carpets in the hall and in the rooms are filthy. The place is very rundown.

The two burner cook top didn’t work and the place was not that nice. Staff was blah. I brought food to cook but of course couldn’t. So I ended up ordering out. So double whammy.

Unfortunately I would never stay here again! The “queen” bed is actually a full size bed but they call it a queen due to the room size as the front office stated. I measured it and it was barely 4 feet by 6 feet! The first room was just mismatched furniture that barely stood up. We moved to a second room and it smelled like urine! The shower curtain had stains and the floor was coming up by the toilet. The whole room had a weird odor and we were thankful it was only a night stay!