達拉斯普萊諾/理查森Residence Inn 酒店(Residence Inn Dallas Plano/Richardson)

This was a wonderful place to stay. Very clean very well kept and very pleasant staff to work with. They accommodated all my needs. The only thing I did not like was the park fee. They charge you around $15 a day. I would definitely stay here again, maybe walk because of parking

工作人員非常關注響應請求。床超級舒服。無論是開車還是使用送貨服務，酒店都位於幾家餐廳的中心位置。他們有一個早餐吧，提供新鮮水果、華夫餅和美味的咖啡。一定會再次入住😀

I usually love RI during business stays for the conveniences and larger rooms. This one falls short of the standard I'm used to from this hotel chain. For starters, they use the "COVID crutch" some hotels have fallen into. Missing conveniences like folios and office supplies in the rooms, and no daily room cleanings (except by special request). Despite the staff's claim of "we got rid of these because of COVID concerns", every hand sanitizing station on the property was empty, and none of the employees wear masks. Likewise, the breakfast buffet is still at 50% (at best) of what it was. "We have bagels for you... oh but no cream cheese!". No fresh fruit at all, and a limited supply of breads and pastries. Basically, if it expires or goes bad and you can't reserve it for weeks on end, this Residence Inn has decided to stop stocking it in their morning breakfast. When I see all these shortcomings at a hotel, I think "you're not being concerned, you're being cheap". Shame on you Residence Inn Dallas Plano/Richardson.

AC quit but on Thanksgiving day, they were able to locate a service person to correct it. Rooms fit our needs perfectly. Very pleased with our stay and looking forward to returning.

The staff was top notch the food was great and it was very quiet and clean we loved our stay

We used the pull out sofa bed during our stay. It was clear that the cleaning staff has neglected to clean below the cushions when it isn’t used as a bed.

Hotel was conveniently located. Easy access to the highway. Hot breakfast was nicely prepared every day with a nice variety.