I don’t think I have ever left a 1 star review before but wow, this place earned it. I want to preface this review with the fact that I have stayed in PDC at least 8 times in the last 6 years and have never had to move hotels before. The initial greeting and check in process was good, no issues there, but after that it went downhill. I booked a junior suite room because the pictures online looked great, and definitely gave a couples vibe with a double shower and large jacuzzi tub. Once we got into our room, we noticed it was not as nice as the pictures which wasn’t a big deal honestly. But, the tub was pretty stained with hard water build up, and the stopper didn’t really work very well. It either leaked or wouldn’t come undone once you got it to stop leaking. Then when we went to use the double shower, the drain didn’t work properly and caused water to go everywhere outside of the shower. They did not provide a towel to go on the floor outside of the shower either, and instead had a rug near the bathtub that looked worn/dirty. They had not refilled the shampoo/conditioner/body wash before we got there, there was not a soap tray for the hand soap bar, there is no mini fridge, we noticed ants and other bugs crawling on the ground, etc, lots of little things that continued to add up. We had rented bikes which is super common for the area, and they at first seemed like they didn’t have parking for them which I found odd. Someone finally said we could park them downstairs in the garage and they made us carry them down the stairs instead of using the elevator?? It was so weird and honestly super difficult to navigate the bikes down a narrow 180 degree style staircase. I actually ended up cutting my leg on the bike as I brought it down. After we got back to our room for the night, we were shocked at how LOUD it was! I had read reviews about noise so I had brought ear plugs but wow. It was still so noisy! Between the rooftop and the bar next door, it was practically unbearable. We ended up checking out early and having to pay for another hotel which was another unexpected expense, since we couldn’t get a refund. We weren’t even asked why we were checking out early/if there was a problem. I’m not sure who would be a good candidate for this hotel, maybe some really young adults that plan on partying all night and sleeping all day and don’t care much about cleanliness/functionality?
55 評價