普萊森頓凱悦嘉寓酒店

Service was great just wished the room felt cleaner and had new couches.

Room was clean but Front door seemed like it had been kicked in before or something and the only thing holding it together was the exterior was the sheet metal exterior skin door flexed in the middle extensively when opening and closing the breakfast ran out before the end of bfast time and staff was rude about it! My wife and I love staying at Hyatt house in pleasant hill but it was booked so we tried the pleasanton location we didn’t spend much time at the hotel tho so we didn’t complain much but definitely won’t be going back to this location!!!

We are Seniors. Stayed on the third floor. Nobody was available to help with our luggage at 6:30 AM. I have never heard of a Hotel that doesn’t have front desk staff 24/7. People were waiting to check in and the front desk staff doesn’t start until 7AM. Unbelievable.

Everything, starting the check in! We didn’t even stayed in that hotel, we booked for two nights, but we didn’t stay since everything was awful!

Excellent aver all