普利茅斯University of Plymouth Graduate School附近酒店

Perfectly situated for exploring Plymouth and all it has to offer, restaurants, shops , cinema , cafés, Barbican, the Hoe all within easy walking distance , buses and train station all easily accessible from here . Check in and out easy , staff very friendly and helpful, was travelling with my granddaughter so safety was upmost for me , and we certainly felt safe here . Beds , pillows very comfortable, room very clean no complaints as best nights sleep ever for both of us , very peaceful and quiet rooms , lack of drawer space for 2 ppl for four nights was a pain but not major , room was large and easy to move about in . Due to staff shortages our room couldn't be cleaned ( four night stay ) but we were left a bag of clean towels and refills of sugar/ tea / coffee, a letter of apology was also left explaining the situation, I was find with this as room was fine , out most of the time. Breakfast was adequate, hot , plenty of choice, ran out of few items which was disappointing, didn't get any eggs as quhe so long and all gone by the time it our turn , plus eaten the rest of my Breakfast as would've gone cold, tables not cleared quickly enough, had to ask for cutlery and to wipe the table , again down to staff shortages. Didn't eat breakfast again purely because my granddaughter only ever has toast and jam with a cup of apple juice , while I think £13 is reasonable for the breakfast, I'm not paying the same for 2 slices of toast and jam , no fault of the hotel obviously. We had serious issues with door card never working , think it worked on the last day , but all issues dealt with promptly by staff . All in all very good experience, thought it was very overpriced for what is really just a massive travel lodge , rooms are very similar to the many Premier inns and travel lodges around the country. Saying this I'd definitely stay again if visiting Plymouth.

Nice stay again. The staff here are so helpful. The rooms are a bit dated. I booked a club room but there was a muddle and there were none available so they gave me a better room with a panoramic view of the town.

The service was very good very polite staff we used the swimming , sauna and loved it very easy just sign in and enjoy for as long as you like. The food was superb. Will definitely be going there again and I will be spreading the word .

Thought I would say a few words about The Imperial Plymouth. Had a family event at short notice and was looking for a hotel centrally based in Plymouth with parking and good value, well i found it with The imperial Plymouth. I contacted reception and asked about late arrival, Rachel could not have done more, she left a key , took photos and sent instructions how to access my room. The room was in fact a fully self contained unit with cooker kettle microwave etc AND was very clean with all tea coffee provided. I will only ever stay in this hotel when visiting Plymouth. Lovely location, lovely room, I arrived at 2am and woke to late for breakfast, at 10am i hot a knock on the door and received a sausage sandwich the lady Rachel had seen i had missed breakfast and brought me something to eat. Fabulous staff. Fabulous service. An excellent customer service team. And excellent hospitality. Thank you Rachel. Thank you The imperial Hotel. You really did go the extra mile. Best wishes Steven Thorne

我寫的是Premier Inns的超級粉絲。在英國各地都有我經常使用的號碼。我相信你的品牌的價值和一致性,但這一次,當我帶女兒去普利茅斯度過一個特別的夜晚時,我感到很失望。第一次失望的是食物的供應,在4.30pm辦理入住時,在6.30pm預訂了晚餐,早上9點預訂了早餐。就在兩個小時後,抵達6.30pm的Thyme餐廳時,被告知有供應問題。很少有吃的,我被告知兒童菜單可用,但當它交給我時,除了兩個項目外,所有物品都被劃掉了。工作人員評論說她不知道這一點。顯然,在前兩個小時預訂我的工作人員也不知道。我們被建議去隔壁的酒吧,它設法容納了我們,儘管他們確實評論說,他們希望酒店通知他們,他們會把人送過去,因爲他們已經訂滿了。我的第二個問題是wi-fi提供。我通常支付晚上的Ulitmate Wi-Fi服務,所以我和我的女兒可以在筆記本電腦上一起看電影。今晚我們無法做到這一點,因爲免費Premier Inn wi-fi和Ultimate都無法連接。我甚至無法在手機上獲得wi-fi。我們最終還是看電視。我在普利茅斯(薩頓港)的經歷遠遠低於我從總理酒店所期望的標準,我不會回到這家酒店。這也讓我質疑我在英國享受的酒店是否面臨類似的標準下降的危險,因爲我知道內部餐館在許多分店都關閉了。更好的食物供應,無線網絡和員工與客戶之間及時溝通任何問題,將解決這些問題。

總的來說,我對酒店的經驗非常好,服務,乾淨衛生和設施確實很好。我肯定會再次預訂這家酒店,並將推薦給將來去普利茅斯的任何人。

多麼可愛的地方。這是古老而現代,房間很乾淨。我們有一個家庭房,有一個單獨的房間,我們的孩子睡在裏面,還有一個套房浴室和更衣室。現煮的早餐非常棒,可以選擇自己想要的。從Hoe步行一箭之遙,沿着Hoe步行15分鐘到國家水族館,這是我們參觀的原因。工作人員非常友好,牀很舒服,它有一個持牌酒吧開放到晚上9點,有一個安靜舒適的飲酒區。離車站步行20分鐘,我強烈推薦它。

可愛的歡迎和接待處的入住。早餐入住不是很好,她對我們有真正的態度,選擇我們想坐的地方。真的很早,我們剛剛醒來,女士是如此團團和我們強力,真的毀了早餐。她需要認識到我們在週末休息,而不是孩子們坐在學校食堂裏。我們不得不讓她遠離我們,因爲她說話如此大聲,如此早,並命令我們,然後她走開了,當她實際上是讓事情變得糟糕的時候,她把我們說得很糟糕。除此之外,我們享受了這次住宿。不錯的老式風格的房間。我們有很多空間,有一張大牀和大電視,所以對房間很滿意。漂亮的花牆紙和裝飾的傳統感覺。我們支付的價格非常超值。謝謝

Great hotel in a great location. Hotel seemed brand new. Everything was perfect! Would definitely stay again.

如果您不想留在普利茅斯本身，那麼這個位置是完美的。我們需要靠近德里福德，而且很容易到達和找到。 酒店的工作人員非常友好和愉快。 房間很大而且有足夠的空間。床和枕頭很舒服。 壁紙有點磨損，開始剝落，但沒什麼大不了的。 真的很超值，考慮到它包含早餐，而且比 PI 更好。 早餐有很多選擇，而且都非常美味，但是盤子沒有加熱，這意味著食物很快就涼了，因為反正也不是特別熱。咖啡不太好。 如果價格有競爭力的話一定會再入住。