We arrived for a one night stay before our long flight out the next morning, firstly the air-conditioning in our room didn't work, so we didn't sleep well at all.
We then awoke to no hot water either, so we both couldn't have showers before we left.
We tried to call reception several times over the stay about these issues, but the phone was never answered.
When we addressed the issue at the front desk, the response was lacklustre and not at all helpful.
Very disappointed with his experience
翻譯