Absolutely disgraceful
From check in
To arriving at my Spa room with no spa
Then to be told I booking the communal spa which is next door in the indoor pool. ***
Then to be told again by recipiention that I didn’t book a Spa room. 🤬
**MEAN WHILE MY SOA ROOM WAS NEXT DOOR AND AVAILABLE FIR THE DURATION OF MY STAY! 🤯