大麗花精品酒店的評價

來自住宿之回應: Dear susanlW713UV, Thank you so much for taking the time to share such a glowing review of your stay with us! We are thrilled to hear that you enjoyed your three-night stay as part of your Nepal tour. Our team works diligently to ensure every guest feels welcome and cared for, and it’s truly rewarding to know that Partima, Kamal, and Anil contributed to making your stay special. Your kind words about Anil are especially heartwarming—he is indeed a gem, and we’re so proud of his dedication and hospitality. We’re delighted that you enjoyed the dining experience, particularly the Chicken Sizzler, as well as the variety and quality of our breakfast. It’s also wonderful to know that you found the Single Deluxe Room spacious, the decor appealing, and our property impeccably clean. Our location, close to the serene Lake Phewa, is one of our proud features, and we’re glad you could take full advantage of it. Your compliments inspire us to keep raising the bar and ensure every guest experiences the tranquility and comfort you described. We look forward to welcoming you back on your next visit to Pokhara. Thank you for choosing Dahlia Boutique Hotel as part of your journey! Warm regards, Dahlia Family

來自住宿之回應: Dear Spaka2013 Namaste from Dahlia Boutique Hotel, and thank you for taking the time to share your feedback. We sincerely regret to learn of your concerns during your stay with us and fully understand the seriousness of the matter you have raised. Please allow us to clarify that the safety locker codes are exclusively set and known only by our guests. Hotel staff have no way of accessing or resetting a code without the guest’s direct request and presence. As part of our investigation, we have thoroughly reviewed all CCTV footage covering the guest room corridor and entry points during your stay. We can confirm that no member of our staff entered your room at any time outside of your request for assistance. We take all guest concerns very seriously and have already shared full CCTV records with your tour leader for transparency. While we regret that you felt your experience was compromised, please be assured that the safety and trust of our guests remain our top priority. We are continuously reviewing our procedures to maintain the highest standards of security and hospitality. Your feedback has been duly noted and will be used to further strengthen our practices. We truly hope this isolated concern does not overshadow the rest of your experience in Pokhara, and we would be honored to welcome you back in the future under more reassuring circumstances. Warm regards, Dahlia Family

來自住宿之回應: Dear eileennsteve, Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you and your sisters enjoyed your stay and found it comfortable and clean. It’s great to know you appreciated our rooftop pool and the breathtaking views of the Himalayas and Pokhara. We strive to provide a relaxing environment for our guests, and we’re delighted that you could take advantage of it. We truly appreciate your kind words about our staff and the breakfast offerings. Your satisfaction is our top priority, and it’s rewarding to hear that we met your expectations. Thank you for highlighting our convenient location near shops, restaurants, and activities. We hope to welcome you back for another stay in the future! Warm regards, Dahlia Family

來自住宿之回應: Dear sandeeps213, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the aspects of your experience that did not meet your expectations. We appreciate your comments about the condition of our property, as well as the cleanliness of the carpets and linens. We take guest feedback seriously, and we are currently in the process of assessing our facilities to prioritize necessary renovations. Your input is invaluable in helping us improve. We’re glad to hear that you found our location suitable, and we apologize if our breakfast offerings did not meet your expectations. We are continuously working to enhance our menu and services to ensure a more enjoyable experience for our guests. Thank you again for your feedback. We hope you will consider staying with us in the future, as we are committed to improving and providing a better experience for our guests. Warm regards Dahlia Family

來自住宿之回應: Dear Teffty84, Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are glad to hear that you found our location convenient for exploring the city. We're pleased that you enjoyed our friendly service and found our breakfast to be of high quality. Our team works hard to ensure our guests have a comfortable and pleasant experience, and it's wonderful to see that reflected in your comments. We understand that our rooftop pool may not have met your expectations, and we appreciate your insight on this matter. We are always looking for ways to enhance our amenities and create a more inviting atmosphere for our guests. Thank you once again for your feedback, and we hope to welcome you back in the future for another enjoyable stay. Best regards, Dahlia Family

來自住宿之回應: Dear POE974, Thank you for taking the time to share your experience at our Dahlia. We are delighted to hear that you enjoyed our prime location by the lake and found it convenient to explore the nearby shops and restaurants. We appreciate your kind words about our staff; they strive to provide friendly and attentive service to all our guests. We are also glad you found your room comfortable and enjoyed the amenities, including the balcony and the bar and restaurant. Your feedback regarding the lack of a safe and the size of the bathroom is invaluable, and we will take it into consideration as we continually seek to improve our guest experience. We aim to enhance our breakfast offerings as well. Thank you once again for your review, and we hope to welcome you back for another enjoyable stay in the future! Warm regards, Dahlia Family