Отель выбирала из-за вида! Он конечно очень прекрасен. Вечером был красивый закат. Номера очень простые, но на одну ночь было нормально. Еда не понравилась, морепродукты зажаривают до состояния чипс, рыбу кушать было невозможно, а вот десерты были ничего. Завтрак тоже не понравился. Но это все компенсировал шикарный вид.
翻譯
Laurence L
入住日期 2025年9月
家庭旅遊
2.0/10
發佈於 2025年10月27日
Le restaurant est sombre, pièce sans aucun charme et qui ne donne absolument pas envie de rester. La nourriture est mauvaise, les pâtes al buffo étaient immangeables. C était plutôt de la sauce accompagnée de pâtes. Au petit déjeuner ils ont oubliés de retirer le plastique d une saucisse…. Les chambres sont petites (par rapport aux autres hôtels dans lesquels nous avons séjournes). La literie est mauvaise, les essuies de bain et les draps de lit sont vieux, troués et abîmés. La vue est belle oui ! Dommage qu elle donne aussi sur des déchets, des endroits non entretenus! À notre réveil, nous avons pu remarquer que l’hôtel allait accueillir un mariage, nombreuses décorations qui prenaient la vue depuis la terrasse… l’hôtel aurait dû prévenir ses autres clients de cet événement !
翻譯
6/8
來自住宿之回應: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent experience at our hotel. We sincerely apologize for the inconveniences you encountered during your stay. It is our goal to provide a welcoming and enjoyable environment for all our guests, and we regret that we fell short in several areas during your visit. We appreciate your comments about the dining experience, particularly regarding the pasta and breakfast service. Your observations will be shared with our culinary team to ensure that we address these issues and improve the quality of our offerings. We strive to maintain high standards in our food service, and your feedback is invaluable in helping us achieve this goal. Additionally, we are sorry to hear about the condition of your room and the unexpected wedding event. We understand how important a comfortable and peaceful stay is, and we will take your concerns regarding bedding and maintenance into serious consideration. Regarding the wedding, we recognize the need for better communication with our guests about events that may impact their experience and will work to ensure that future notifications are timely and clear. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with the high-quality experience that you deserve. Warm regards, The Manager Lavendish Lake Giritale
carry_kolgen
入住日期 2025年9月
與好友旅遊
8.0/10
很好
發佈於 2025年10月9日
Het hotel is enigszins gedateerd maar dat wordt ruimschootst goed gemaakt door het geweldig mooie panorama . De kamers zijn eenvoudig maar alles is er wat je nodig hebt . De maaltijden worden als buffet geserveerd ,wat leuk is . Je kan zelf bepalen wat je wil eten en er is een ruime keuze . Het eten is lekker . Het zwembad is verkoelend , enkel de bedjes missen een matrasje . (Ze liggen niet comfortabel) De massage was heerlijk en verrassend ! Vriendelijk personeel. Je kan er ook talrijke dieren en insecten spotten.
翻譯
來自住宿之回應: Dear Valued Guest, Thank you for sharing your thoughts about your recent experience at our hotel. We genuinely appreciate your feedback and are pleased to hear that the stunning panorama and our buffet-style meals contributed positively to your stay. It is our goal to provide a variety of dining options, and we are delighted that you found the selection to be satisfactory and the food enjoyable. We acknowledge your comments regarding the dated aspects of the hotel and the comfort of the beds. Your observations are invaluable to us as we continuously strive to enhance our guests' experiences. We are currently exploring options to upgrade our accommodations, including addressing the comfort of our bedding, to ensure a more restful stay for all our guests. Furthermore, we are thrilled to hear that you enjoyed the massage services and appreciated the friendly demeanor of our staff. Our team is dedicated to providing excellent service, and it is rewarding to know that their efforts made a positive impression on you. We hope you had the opportunity to enjoy the natural surroundings and the diverse wildlife. Thank you once again for your feedback, and we look forward to welcoming you back in the future. Warm regards, The Manager Lavendish Lake Giritale
Nessa3389
入住日期 2025年2月
家庭旅遊
10/10
傑出
發佈於 2025年3月13日
Hôtel testé pour 3 nuits lors d'un circuit. La chambre était propre et spacieuse, la salle de bain dotée d'une belle douche à l'italienne très appréciable. Climatisation et ventilateur au plafond. Tout marchait très bien. Les lits étaient très confortables. Nous avons eu une chambre avec un grand balcon et une magnifique vue sur le lac. (Chambre 204). Le personnel était très gentil et serviable. La nourriture du buffet était plus que correcte (nous étions en pension complète) avec du choix (plats locaux et internationaux) et toujours différents desserts avec des fruits frais (papaye, ananas, pastèque). Le petit déjeuner très bien avec des vrais jus de fruit. J'ai eu l'occasion de tester le spa, j'ai fait un full body massage 1h10 pour 30 euros. Le massage était bien, la dame très professionnelle. L'ambiance très simple certes et pas très moderne, pas de musique etc mais c'était propre. Dans l'ensemble l'hôtel était plus que correct. Le seul point est que l'hôtel est excentré de la ville. Mais il est parfait si vous souhaitez du repos loin de l'agitation.
翻譯
來自住宿之回應: Dear Valued Guest, Thank you for taking the time to share your experience during your recent stay at our hotel. We are delighted to hear that you found your room clean and spacious, complete with a beautiful walk-in shower and comfortable amenities such as air conditioning and a ceiling fan. It is wonderful to know that you enjoyed the magnificent view from your large balcony in Room 204. We appreciate your kind words regarding our staff; their commitment to providing exceptional service is truly commendable, and we are glad they made a positive impression on you during your visit. It's also great to hear that our buffet offerings met your expectations, especially with the variety of local and international dishes available. We are pleased that you had an enjoyable experience at our spa as well; it’s always rewarding when our guests find relaxation through our services, even if the ambiance was simpler than expected. While we understand that being located outside the city center may not suit everyone’s preferences, we hope that this provided you with a peaceful retreat away from daily hustle. Thank you once again for sharing your feedback; it helps us continually improve our services. We look forward to welcoming you back in the future for another relaxing stay. Warm regards, The Manager Lavendish Giritale Hotel
Ad_tzm
入住日期 2025年2月
情侶
10/10
傑出
發佈於 2025年3月18日
Hôtel qualitatif. Le personnel est accueillant, disponible et présente toujours un beau sourire. La restauration, est aussi en quantité suffisante, et de bonne qualité, petit déjeuner ou dîner. Le prix des boissons, est raisonnable. La propreté des chambres est aussi au rendez-vous. Je recommande forcément cet hôtel !
翻譯
來自住宿之回應: Dear Valued Guest, Thank you for taking the time to share your wonderful feedback regarding your recent stay at our hotel. We are delighted to hear that you found our establishment to be of high quality and that our staff made a positive impression with their welcoming demeanor and helpfulness. It is particularly gratifying to know that you enjoyed the variety and quality of our food offerings, both at breakfast and dinner, as well as the reasonable pricing of our drinks. Cleanliness is a top priority for us, so we appreciate your acknowledgment in this regard. Your strong recommendation means a great deal to us, and we look forward to welcoming you back on your next visit. Warm regards, The Manager Lavendish Giritale Hotel
SarithG2
入住日期 2025年3月
家庭旅遊
2.0/10
發佈於 2025年4月28日
If you are the local traveler who is not concerned with bad service, this is the place for you. Ask for the set menu for the meals before they serve it. I think the chef is still learning to cook. Rooms were acceptable in comfort and space. Pool guy need to come early and do the cleaning....Has great potential with another new Chef.
翻譯
來自住宿之回應: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your insights as they are invaluable in helping us enhance our services. We are sorry to hear that your experience did not meet your expectations, particularly concerning the quality of service and the culinary offerings. Please rest assured that we take these matters seriously, and we will address them with our team to ensure improvements are made promptly. It is encouraging to know that you found our rooms acceptable in comfort and space; however, we recognize that there is room for growth in other areas such as pool maintenance and overall dining experiences. Your suggestion regarding a new chef has been duly noted, and we will explore this option as part of our commitment to providing exceptional meals for our guests. Thank you once again for your constructive feedback. We hope to have another opportunity to welcome you back in the future so that we can provide you with an improved experience reflective of our standards. Warm regards, The Manager Lavendish Giritale Hotel
christophe m
入住日期 2025年2月
情侶
8.0/10
很好
發佈於 2025年3月8日
Lors d'un circuit, nous avons passé 3 nuits dans cet établissement. Dans son ensemble, l'hôtel est correct, les chambres assez grandes et la vue imprenable. Par contre, la salle de restauration ressemble à une cantine, la connexion Wifi aléatoire et l'hôtel est vraiment loin de tout, complétement isolé et aucun moyen de se promener alentour.
翻譯
來自住宿之回應: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at our property. We are pleased to hear that you found our hotel decent and appreciated the spaciousness of our rooms along with the stunning views they offer. We also value your constructive criticism concerning certain areas that require improvement. Your comments about the dining room ambiance being reminiscent of a canteen have been noted; we strive to create a welcoming atmosphere for all our guests and will certainly take this into consideration as we plan future enhancements. Additionally, we apologize for any inconvenience caused by the random Wi-Fi connection during your stay. Connectivity is important in today’s world, and we are actively working on improving this aspect of our service. Lastly, we understand that our location may feel isolated for some guests. While it offers a tranquil retreat away from bustling city life, we recognize that accessibility is key for many travelers. We appreciate your insights and will explore ways to better communicate local transportation options or activities available nearby. Thank you once again for sharing your thoughts with us. We hope to welcome you back in the future so that we may provide an even better experience. Warm regards, The Manager Lavendish Giritale Hotel
訪客
入住日期 2024年12月
與好友旅遊
2.0/10
發佈於 2025年1月4日
Rude and unhelpful staff, standing around laughing and looking at us until some locals who clearly understood the language entered which made them suddenly disperse and stop with the jokes. Cocktails small and terrible, food tasteless and bland. Food and drinks overpriced. On second night we tried to enjoy a beer we had bought from the room on the main seating/ balcony area to be told off by the rude bartender about outside food and drink, even though there was one other table of people who hadn’t ordered any drinks and brought their own cake and food. Not close to Sigyriga, terrible location. Hotel is extremely old and tired. Do not come here if you can help it, the views don’t make up for the terrible service.
翻譯
訪客
入住日期 2024年12月
其他
10/10
傑出
發佈於 2025年1月23日
Tolles Hotel, seeeeehr freundlich Mitarbeiter, sehr gute Ayurveda- Massage! Das Essen war grandios und vielseitig und verführerisch! Der Ausblick sehr gut. Dss Zimmer geräumig und sauber und ein toller Balkon!! Affenbeszch möglich.... Dankeschön! THANK YOU!
翻譯
訪客
入住日期 2024年12月
家庭旅遊
4.0/10
發佈於 2025年1月5日
Hotel dans la nature avec belle vue . Par contre chambre vestute tres bruyante sous le bar et tres humide. Sinon bar terrasse agreable, restaurant de qualite moyenne. Type buffet . Dans l ensemble etablissement pas tres propre . Piscine assez grande
翻譯
訪客
入住日期 2024年10月
與好友旅遊
10/10
傑出
發佈於 2024年11月28日
Tolles Hotel mit schönen, sauberen Zimmern. Super idyllisch auf einem Hügel inmitten eines großen Parkes gelegen. Der Service ist super freundlich und aufmerksam, die Terrasse bietet super schöne Ausblicke, tolle Bar. Das Frühstück ist toll.
翻譯
訪客
入住日期 2023年8月
其他
10/10
傑出
發佈於 2023年9月5日
Stayed 3 nights from 28th August 2023 with 4 other friends. Have to thank Thilini first who sorted out the accommodation and the safari. The Girtitale Tank view from the rooms and from the Verandah is amazing .The staff was excellent , ever ready to serve the guests with a smile . The food was excellent , Anoj and his team made sure that the guests had good meals. The hoppers made and served by the Chef Indrani was the highlight of the breakfast. All in all had a great time.
翻譯
訪客
入住日期 2023年7月
其他
10/10
傑出
發佈於 2023年8月30日
Amazing hotel beautiful view. Chef Palitha Mr Anoj and his team spoilt us with all the yummy food possible. Everything we requested and more! Food was so good! Mrs Indrani 's hoppers were amazing! Hotel staff was always with a smile and looked after us like family. Rooms had a beautiful view and very comfortable. Close proximity to watch the elephant gathering, ancient ruins and Somawathi chaithya. Had a lovely relaxing time having a beer or coffee overlooking the beautiful scenery in the evening. Highly recommended!
翻譯
訪客
入住日期 2023年7月
商務旅客
10/10
傑出
發佈於 2023年8月7日
Best view Girithale lake super friendly staff good food best hopper lady Beautiful hotel in a wonderful location. The buffet was very good, and I loved the food. There are plenty of places for sightseeing in and around the hotel, and the service was good. The pool is also great. An excellent place to stay for nature lovers.
翻譯
訪客
入住日期 2023年6月
其他
10/10
傑出
發佈於 2023年7月10日
306 was the room and the view was amazing. Clean room with AC/Hot water. Staff was super friendly. We had buffet for both dinner and breakfast. Both are in combination of eastern and western. **** Keep in mind that the deep end of the pool is 3 meters if you are cant swim.