蓬塔德爾加達Azorean Gift Shop附近酒店

Also mit Abstand das beste Hotel des diesjährigen Azoren Trips. Schönes, sehr sauberes Zimmer mit Blick auf den Hafen. Tolles SPA! Gutes Frühstück und extrem freundliches Personal. Einziger Kritikpunkt: wie in so vielen Hotels fehlt die ausreichende Möglichkeit zum Trockenen nasser Kleidung. Auf den Azoren wird es halt schon mal feucht von oben. Und es wäre schön wenn man Schuhe und Jacken trocknen könnte.

但是,極其優美的酒店,就像其大部分在小中心,因爲沒有免費停車,酒店附近有很大的停車場,但付費(公共和私人)。快速入住程序和非常心和專業的工作人員,與預期相反,除了室外,我發現房間太簡單了,最近清地修復了,冷卻又有良好的AC和運轉。至於早餐,多樣化,質量,有防範措施在科維德19,這意味着要預先定我們要去參加PA的時間,總體而言,我可以回去,但這不是一個優先事項。

一家很棒的飯店，在我入住時經歷了所有權變更，因為有些設施尚未完工，但沒有任何抱怨。飯店各個角落的景色都很美。臥室很棒，游泳池很漂亮，早餐很棒。晚餐很好，但由於所有權的變化，提供的很少。這將是一個非常非常可愛的飯店，一旦它完全建成並得到維護......絕對值得在未來再次光臨。接待處、餐廳和酒吧的工作人員都非常友好，讓我住得非常熱情。

Antillia's facilities - pool, spa, fitness center - may put this in a 4-star category, but our room definitely was not at that level. I booked Antillia through an Azores tour operator and I trusted their judgment on this being a 4-star hotel, based on a wonderful experience we'd had in Terceira last year. I was expecting something comparable. I don't know if we were put on the ”package traveler” section of the hotel - we had to take two elevators to the lobby area and were some distance away - but there was no coffee maker or kettle, no mini bar (despite a listing of items on the desk), no toiletries aside from a body/hand/hair gel, and despite asking for a double room, we were given twin beds. Which were pushed together, but made up separately. It's not the same. I was surprised when I saw housekeeping staff leave a room with a kettle, so maybe some rooms have a coffee/tea-making setup. Breakfasts were sumptuous but were not included in our rate. I know that's an issue for the tour company and not the hotel. The best part of our room was the balcony. The room was clean and tidy, but no frills. The reviews calling this a luxury hotel - I'm not sure where that comes in. I joked to my husband that it would be easier for someone to get their legs waxed at Antillia than to find a cup of coffee : ) Check out Apito Dourado down the street for a great meal!

A Difficult stay and an even more Negative ending! It is with sadness that the management of Hotel do Colegio, due to them not fulfilling an agreement we made on the 26th October and the hotel owner and Team Leader of the reservations depar**ent not replying to five emails I sent to try and rectify the matter, have left me with no option but to leave this review. Before booking a two-night stay at this hotel we on several occasions checked that hey would be able to offer breakfast and dinner for someone who was coeliac, i.e., unable to eat gluten. We also checked that they were also able to offer us a room with two beds rather than one with a double bed. They assured us, in at least three emails, that offering a gluten free breakfast and dinner would be know problem and that they would inform the kitchen so everything would be in place when we went down to breakfast. They also said that a room with two beds had been reserved, so again no problem there. As not being able to eat anything with gluten is an illness I two days before we were due to arrive again reminded them about this and again was told that the kitchen had been informed and that it was not a problem. I also reminded them that we had booked a room with two beds. Due to the positive response, we chose Hotel do Colegio over three other hotels who also said they could cater for my illness, so we arrived feeling very confident that no problems would occur. On arrival we were given the keys to our room and was assured it was a spacious room with two beds. To our surprise and shock this was not the case; the bed in the room had been made up as a double. We were very tired after a long and delayed flight so was not very happy with this. We went down to reception to be told that that room always has two beds rather than one. Our word appeared not be accepted and the person on reception insisted going up to the room with us to check for herself and, of course, found that what we had said was correct. She then said she would contact someone and get it put right. We were asked to wait and after us requesting it were given a cold drink while we waited. Time went on and no-one came so we went back to reception and asked what was happening. She then said the people who did the rooms were at lunch and we would have to wait until they returned. This was not the arrival we had hoped for and expressed our concern. She then said she would show us two other rooms which both had two beds if we would like one of them but added I’m sure you will want to wait for the cleaners to come back as yours is a much nicer room. We agreed to look at the other rooms, which unlike the one we had been allocated were inner rooms and much smaller. Obviously, we preferred the allocated room which was very spacious and also had a nice view. She assured us it would now only be another 15 minutes so again we agreed to wait. Thirty minutes later we went up to the room ourselves and the cleaners were just completing the ch

Our visit was to attend a funchtion rather than staying at the hotel. However we did go to the bar afterwards. The result was shocking. Staff substitute our ordered drinks for more expensive vertions without our knowledge and presented the bill only after the drinks were consumed. They insisted we paid the higher value. Management took the view, ” Oh well things happen” As part of the expat community on the island we will not be returning.

My opinion is that this establishment has a confused identity in that it is unhospitable, bordering on unfriendly, poorly located and charging high end rates but also provides touches one would expect to find in a cheap budget hotel chain. The Positives : Our room was on the Executive Floor and was spotlessly clean, big in size, with a comfortable bed and good quality bedding. For this it gets a star. The ensuite was also large with an in-bath shower, with a good quality rain forest head, however I personally dislike in-bath showers and consider them to be a safety hazard. I believe every hotel at this stage should be providing a walk in shower. The hotel has a nice pool with a sauna, steam room and jacuzzi for which it received its second star, however these areas can be busy when tours are in the hotel. The Negatives : Our room did not have a balcony hence the sea view was really irrelevant due to the window cill being above waist level therefore the view could not be enjoyed other than in a standing position. The tea tray was abysmal, indeed I have never seen its likes in a budget hotel !! paper cups were provided ???? when I asked at reception, I was simply informed that's what they provide. Paper cups in an executive room ?Any environmental value was quickly superseded by wrapping each in single use plastic. Furthermore no milk was provided nor was any welcome note or complimentary water. I have never stayed in any hotel anywhere worldwide that didn't provide complimentary water in the room, let alone one charging such nightly rates. The buffet breakfast is substantial, yet here again there were issues as discussed in previous reviews and touches of budget chain hotel. I yet again simply cannot understand any executive chef permitting cold plates to be provided to serve hot food, not that all the food will be hot to start with, indeed depending on your luck and timing the food will vary from warm to stone cold and certainly cannot afford heat loss to a cold plate. Tea and coffee are self served from 2 machines in front of which you queue up !!! a queue which can be significant when tours are in occupation. I have never queued for tea in such a manor in any hotel previously, it was more akin to getting tea in a petrol station than a high end hotel. Unhospitable : We arrived early after a long journey and dropped the bags at the hotel, we were informed that the room wasn't ready however if such became available prior to the 15.00 check in time that the hotel would ring us. We called back at 14.00 hot and sweaty, ready to throw ourselves in a chair for an hour to be told that the room was now ready ??? Well then as I have complained strongly in another review, where was our phone call ??? Mind you in hind sight the reception did not show much hospitality in many issues. We walked in and out of the hotel, past reception, several times per day, and not once did the receptionists (at times up to 3 of them at times) lift there eyes or acknowl

整個行程最好的酒店，酒店人員都很熱情，房間很乾凈，連住了3晚，每天都會換新的床鋪，房間視野很好

This apart-hotel complex is absolutely beautiful, flowering bushes everywhere with a lovely scent. Our apartment was large and airy and had a great private terrace on the first floor (2nd floor if you’re North American). It really was a home from home with a full dining area with table and chairs and lounge area with sofa, soft rug and tv. The main double bedroom was upstairs with an anteroom having a sofa/pull out bed for children or guests 3&4. Lots of storage in the bedroom but there was a distinct lack of hangers in the wardrobe but loads of drawer space. The kitchen is adequate enough for simple meals (no oven) with a twin hob and microwave, kettle and toaster, and a selection of pots and pans. We managed really well. The hotel provides breakfast 8am - 10am if you want it at 12euros per person. We didn’t try this option. Housekeeping are amazing and come every day! Everything is clean and beds are made. Towels can be changed daily if you like. For a self-catering holiday we found that a lot was provided in the apartment for us: washing up liquid, washing up sponge, washing up cloth and a tea towel. These are replenished and changed as needed. There is also toilet roll, shower gel and hand wash provided in the bathroom which was lovely - again, replenished when needed or on request. The complex gardens are beautiful and well-tended. The pool looked lovely and well-cared for, however we didn’t try it out. There seems to be a hot tub in a wooden building off the pool area - we took a look but it was grubby and the water had floating debris. I’m sure they would have sorted it out if we had asked, but we were out and about discovering the island every day. You definitely need to hire a car for the duration of your stay here as there isn’t any bus route nearby and taxis would be very expensive to get around the island. HANDY TIP: If you’re picking up your hire car on landing at the airport and driving to Quinta da Santana - to get into the complex there is an electronic gate that requires a remote control. When you first arrive, drive past the big metal gate and find the next smaller (pedestrian) gate. Put the hazard lights on in the car and get out to ring the bell. This alerts reception who will come and open the gate for you or just give you a remote straight away so you can drive into the complex. We had a horrendous time of looking and looking and going around and around the roads trying to find the entrance!! We didn’t know about the need to ring the pedestrian gate bell (face palm!) The reception staff are lovely and very accommodating and speak English very well. I’m not sure what other languages they can speak. The area that Quinta da Santana is situated in is the one fly in the ointment….it seems really run down and the road they are situated on is all full of industrial buildings and commercial businesses. Further exploration within Santana uncovers the grubbier side of agricultural life with its local working class community.