Positives The hotel itself is very smart and well-located just minutes from the Boardwalk Mall. Our room was clean and spacious with a great view overlooking the ocean and some nice perks like a good coffee machine, fridge and balcony. Lovely main atrium and pool area Free wine/smoothies in reception were a nice touch Negatives The staff were friendly, but unfortunately put us off wanting to leave the hotel, insisting it wasn’t safe. This simply isn’t true - granted, avoid being out and about at night as you would in many cities, but take the usual precautions by day and you’ll be absolutely fine. To arrive and be told not to go out really is disheartening so I’m glad we didn’t listen and went out to explore the area anyway (taking sensible precautions ie no jewellery or electronics on show, keeping to main routes etc). No lift and we weren’t offered any help with our luggage All in all it was a decent stay, but next time I’d try somewhere else in the area.
We were overcharged by the hotel - R200 more per room (x 3 rooms) than we could have got had we booked thru bookings.com. receptionist totally unhelpful. Were give pavement level rooms , despite the hotel being empty - poor views of the ocean. No toilet brushed in the loos. Coffee was hidden in the cupboards - not advised by reception.
翻譯
Luyanda K
入住日期 2023年11月
夫妻/情侶
5.0/5
傑出
發佈於 2023年12月1日
Home Away From Home cliché does not come closer than the Courtyard precinct , factually , extension of the Check Out Time becomes a challenge whenever visiting therein. The whole atmosphere being adfictive.
翻譯
來自住宿之回應: Dear Valued Guest We are pleased to note the hotel met your expectations. Thank you for being our guest. We hope to welcome you back soon. Kind regards
訪客
入住日期 2025年2月
其他
5.0/5
傑出
發佈於 2025年3月19日
We booked for a night last minute as our plane connection was delayed. Needed a wheelchair-accessible room, usually difficult to find. This one ticked all the boxes! Beautiful, spacious and very comfortable room. Parked right outside, easy access with ramps. The bathroom was excellent for a wheelchair-bound person, lots of room, suitable heights and useful grab bars. We had a great seafront view, lovely to wake up to! The tiny but well-equipped "kitchen in a cupboard" was a surprise! Great for a bit longer stay. Access to the breakfast room was via a gentle ramp down the side of the hotel, this took us to the verandah. A small ramp for the one step into the dining room would help. Staff were friendly and helpful. Our stay was an unexpected addition to our trip but we would definitely consider staying there again. It's a lovely hotel in a perfect location. Particularly recommended for wheelchair users, it's an easy place to stay.
翻譯
訪客
入住日期 2024年11月
其他
5.0/5
傑出
發佈於 2024年12月12日
Get a sea-view balcony room and wake to the sounds of waves crashing! Everything is within walking distance! This is my absolute favorite option when visiting this area! Massive studios with all the amenities you will ever need whatsoever!
翻譯
訪客
入住日期 2024年11月
其他
4.0/5
很好
發佈於 2024年12月6日
Service here was excellent. We stayed one night, and then left on a 2 day safari at Addo. The hotel allowed us to leave our car in their secure parking lot and stored our luggage inside the hotel. Then we returned for another night. The rooms were comfortable. A note of caution, there are no elevators, so if stairs are a problem ask for a ground floor room. We really appreciated the onsite laundry which was complementary to use. Breakfast was quite good both mornings and reasonably priced as it was not included in our room rate. We had poor service at lunch one day and the food was not good. Dinner, however, was fine.
翻譯
訪客
入住日期 2024年11月
其他
4.0/5
很好
發佈於 2024年12月6日
Making and enforcing a 22.00 or 23.00 silence rule. The only black mark against our stay was the people in the apartment above us, partying and shouting/ fighting untill sunrise. We had a 700km trip ahead of us, and we were dead tired, due to a lack of sleep.