梳理木山鄉間別墅

梳理木山鄉間別墅的評價

梳理木山鄉間別墅

152 Prospect Rd, Walmer, 6070 伊麗莎白港, 東開普省, 南非查看酒店詳情
梳理木山鄉間別墅
梳理木山鄉間別墅梳理木山鄉間別墅梳理木山鄉間別墅
選擇日期以查看房況及價格
我們提供價格保證
1晚

梳理木山鄉間別墅 的真實住客評語

9.3/10
非常好
51則評價
真實評價
位置9.3
設施9.2
服務9.3
衛生程度9.3
篩選條件:
排序:
所有評價(51)
正面評價(40)
附有相片或影片之評價(6)
負評(1)
Wuhaofeng
豪華客房
入住日期 2025年5月
獨自旅遊
5則評價
9.0/10
非常好
發佈於 2025年7月3日
一切都很好,衹是有些舊。 環境綠植環繞,門口標記不夠明顯。 房客人數不多的時候,想找個人交流都難。 吃住還行,但還需更新服合當今的時間存活。
Marie Louise v
入住日期 2025年2月
情侶
10/10
傑出
發佈於 2025年3月2日
De ontvangst, de mooie oude in alle glorie kamer! Het diner en ontbijt voortreffelijk! Alleen maar lof! En alle credits naar Paul De tuin, het zwembad alles tiptop in orde. Iedereen van tuinman, kok en gastheer was zo ontzettend vriendelijk en voorkomend. Voor ons een last minute beslissing na een slechte ervaring elders, maar we kwamen in de hemel terecht.
翻譯
來自住宿之回應: Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and that everything met your expectations. Paul and the team truly appreciate your compliments. We’re so glad you chose us after your previous experience and are happy to have been a part of your wonderful stay.
lbaffe881765
入住日期 2025年7月
其他
10/10
傑出
發佈於 2025年8月21日
Ci siamo appoggiati a questo hotel perché molto vicino all’ aeroporto di Port Elizabeth. L’hotel era stupendo, ci hanno aiutati subito con le valigie ed il check in è stato molto semplice. Le stanze sono una vera meraviglia!! Il bagno soprattutto, uno dei bagni più belli mai visti.. Peccato per la moquette in tutta la stanza (bagno compreso)… La colazione non è a buffet, ovviamente in quanto 5 stelle ma era veramente fenomenale e buonissima! Unica pecca, la sera abbiamo fatto fatica a trovare qualcosa da mangiare nelle vicinanze. Devo ammettere peró che ci avevano proposto di cenare al loro ristorante in comodità ma abbiamo preferito altro.
翻譯
來自住宿之回應: Thank you so much for your kind words and for choosing to stay with us near Port Elizabeth. We’re delighted to hear that you found the hotel beautiful, the check-in process smooth, and the room — especially the bathroom — truly memorable! We appreciate your feedback regarding the carpeting and your evening dining experience. While we’re glad you were offered the option to dine in our restaurant, we understand your choice and hope next time we can better assist with nearby dining recommendations. It was a pleasure having you with us, and we hope to welcome you back again in the future!
Weldun
入住日期 2025年6月
家庭旅遊
10/10
傑出
發佈於 2025年7月1日
We only had one night here as a stop over but it was a lovely place to stay, staff were very friendly and helpful. Food was delicious and room was spacious and bed comfy.
翻譯
來自住宿之回應: Thank you for your kind review! We're glad your stopover was a lovely one and that you enjoyed the friendly staff, delicious food, and comfortable room. We hope to welcome you back for a longer stay next time!
Dennis A
入住日期 2024年2月
其他
10/10
傑出
發佈於 2024年3月29日
Nach unserer Ankunft in Südafrika verbrachten wir hier zwei Tage. Wir wurden herzlich empfangen und hatten ein wunderschönes Zimmer. Unsere Wahl fiel auf diesen Ort, da man mit Uber in nur 15 Minuten an der Waterfront ist und er ein idealer Ausgangspunkt ist, um die Umgebung zu erkunden (wie Stellenbosch, Muizenberg usw.). Wir haben auch Golf gespielt, da es viele großartige Golfplätze gibt, die weniger als 30 Minuten entfernt sind.
翻譯
來自住宿之回應: Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; The Team will definitely be happy to read what you wrote. Thank you for your kind words and we look forward to seeing you again!
manuelp766
入住日期 2024年2月
家庭旅遊
10/10
傑出
發佈於 2024年3月10日
Quando siamo entrati sembrava che eravamo in un film una villa antica trasformata in un hotel bellissimo.Le camere al primo piano erano deliziose super curate con tutti i confort avevamo un terrazzo che delle simpatiche scimmie ci facevano compagnia la cena e la colazione apparecchiate con le posate d’argento e la tavola super curata insomma sono rimasto molto contento le persone che ci lavorano sono speciali di una gentilezza di altri tempi ci ho lasciato il cuore
翻譯
來自住宿之回應: Thank you for your positive comments. We are so glad to hear that you enjoyed your time with us! We hope your next visit is just around the corner.
emilyyQ1402YW
入住日期 2025年8月
家庭旅遊
10/10
傑出
發佈於 2025年9月27日
A beautiful Stay, the photos don’t do this place justice. Brenda & Paul made our stay so welcoming. They are amazing at creating a lovely environment. Very friendly and beautiful food cooked so personal and so attentive and very very tasty. Extremely well priced also. Paul helped us pick the most beautiful South African wine. They made our first stop in South Africa so amazing and the perfect start to our honeymoon. Thank you so much.
翻譯
來自住宿之回應: Thank you so much for your beautiful feedback. We’re thrilled to hear that Brenda and Paul helped make your first stop in South Africa — and the start of your honeymoon — so special. It’s wonderful to know you felt so welcomed and that you enjoyed the food, the wine, and the personal touches throughout your stay. We’ll be sure to pass along your kind words — they’ll mean the world to them. Wishing you many more incredible memories on your honeymoon journey, and we hope to welcome you back one day!
Ian S
入住日期 2025年9月
情侶
10/10
傑出
發佈於 2025年10月9日
Our 3 night stay here was superb. A peaceful and relaxed hotel with a lovely atmosphere. We had a wonderful large room with a very comfortable bed. The breakfasts were outstanding; all cooked to order. Dinner in the hotel restaurant was also excellent. All the staff were most helpful and charming. Would definitely recommend to anyone returning from/going on safari.
翻譯
來自住宿之回應: Thank you for your wonderful feedback! We’re delighted to hear you had such a peaceful and relaxing stay, and that you enjoyed the comfort of your room, the outstanding breakfasts, and excellent dinners. It’s especially lovely to know our team made you feel so welcome. We truly appreciate your recommendation and would be thrilled to welcome you back anytime — whether before or after another safari adventure!
mwinfi750162
入住日期 2025年9月
其他
10/10
傑出
發佈於 2025年10月2日
We needed a place to stay close to the airport, and Hacklewood Hill absolutely exceeded our expectations!
翻譯
來自住宿之回應: Thank you for your lovely feedback! We’re so glad Hacklewood Hill exceeded your expectations — even as a convenient stop near the airport. We hope to welcome you back for a longer, more relaxing stay next time!
Manders62
入住日期 2025年5月
情侶
4.0/10
發佈於 2025年6月7日
My husband and I booked this hotel as it was recommended by a travel agent. We had two nights booked either side of a safari. We were especially looking forward to experiencing the 5 star fine dining award winning restaurant and tasting fine wines from their treasure trove of a wine cellar. Our first experience was walking through an overgrown garden past a rather dirty looking pool to the front door of what was obviously a beautiful Manor House in its day. The owners have obviously tried to keeps its original charm, however we found it seemed just cluttered., a little musty smelling and very dusty. We were greeted by a lovely hospitality student who showed us to our room on the ground floor. A very large room with a patio, although we were told not to leave the doors open as the monkeys would come in! In any case there was only one chair so we would not have been able to sit out there together. The room was large, but had lots of over sized furniture, too much even for the room. Post covid I was very surprised to see a jar of biscuits, a jar of sweets and a decanter of sherry, a lovely thought but in this day and age, I would not have recommended to have unwrapped food for anyone to touch in the bedroom. The student was lovely, however he was new to the hotel and could not answer any of our questions, however he did book us a table for dinner, which we were looking forward to. We arrived in the dinning room later that evening only to find it empty despite a recommendation to book in advance so not to be disappointed and even though the hotel was fully booked. We were given the menu and when we asked for the wine list, the student said we have a huge wine list and suggested he called his colleague who could help. His colleague did not bring the wine list, however commenced in telling us about the four choices of wine from the dinner menu. Iona wine, which he didn’t really know anything about. So much for the extensive wine list. For my dinner I ordered Lamb medium - rare as I like my Lamb pink. When it arrived it was pink, however none of the fat had been rendered down and was totally inedible, when I pointed this out to the waiter he said I should have asked for it well cooked when I ordered it! How on earth this restaurant has won awards I will never know! At this point I had lost my appetite and decided to return to our room. The guests upstairs were obviously back also as the noise from doors, drawers and creaking floorboards was awful, we could even hear them stirring spoons in cups. This is obviously an old hotel so just a warning, don’t take a room on the ground floor. We usually book more modern hotels as we prefer that, however from the pictures on the website and the description of the award winning restaurant we were really looking forward to this experience. Unfortunately that evening following our disastrous experience we decided to cancel our return visit and chose another hotel in Port Elizabeth.
翻譯
來自住宿之回應: Thank you for taking the time to share your experience with us. We're truly sorry to hear that your stay did not meet your expectations, especially after the anticipation built around your visit. We deeply regret that both the presentation of our property and your dining experience fell short. While we aim to preserve the historic charm of the Manor House, we understand the importance of maintaining cleanliness, comfort, and a refined atmosphere. Your comments about the garden, furnishings, and food presentation have been taken seriously and will be addressed with our team. We also acknowledge the gaps in service and product knowledge, particularly with the wine list and food preparation. This is certainly not reflective of the standard we strive to offer, and we will be working closely with both the front-of-house and kitchen teams to ensure better consistency, training, and guest engagement moving forward. Please accept our sincerest apologies for the disappointment you experienced. We appreciate your candid feedback, as it highlights where we need to improve. We hope you will consider giving us another opportunity in the future to provide the level of service and hospitality you rightfully expected.
PS-2264
入住日期 2024年9月
情侶
10/10
傑出
發佈於 2024年10月31日
This is a little Gem, had a fantastic experience the house is perfect in every way and the history is amazing. Rooms are the best I have ever stayed in it’s well worth a visit if you like Victorian architecture and beautiful decor. Could not find anything negative.
翻譯
來自住宿之回應: Thank you for your wonderful feedback! We're thrilled to hear that you had such a fantastic experience at Hacklewood Hill. It’s great to know that you enjoyed the history and the architecture. We truly take pride in maintaining the charm of the property and it’s always rewarding to hear that our guests appreciate it as much as we do. We hope to have the pleasure of welcoming you back soon for another unforgettable stay!
surreygirl_9
入住日期 2024年8月
情侶
10/10
傑出
發佈於 2024年9月20日
It’s a picture of old charm luxury. Behind the electric security gates you will find attentive, friendly staff, excellent food and beautiful rooms. Lots of small touches such as a plate of fruit, a proper coffee machine and the beds being turned down at night. Well worth a visit.
翻譯
來自住宿之回應: Thank you for your kind review. We appreciate the feedback and look forward to your next visit.
Kewstokie
入住日期 2025年2月
情侶
6.0/10
發佈於 2025年3月2日
This hotel is a large late Victorian country house converted to a hotel. Set in lovely grounds in the outskirts of the city the hotel is handy for both the airport and the city. Whilst the country house style has its charm it also has its drawbacks due to the age of the building and original purpose - it was never designed to be a hotel. Staff are welcoming, professional and enthusiastic, they really do try to make your stay enjoyable. The food is good - breakfast outside on the terrace is a joy - but we found the dining room experience overbearing and pretentious. We're not travellers looking for a gourmet dining experience. The building retains original features and is furnished in a throwback style. For example, I haven't seen such a large wooden wardrobe in the bedroom since we cleared my grandmother's house many years ago. This review comes with a warning. Avoid the ground floor bedrooms if you want to sleep. The floorboards creak loudly and you hear every movement upstairs. We were awake from 5am with people upstairs moving around. They weren't making excessive noise, it was the building. We fed this back to the management on leaving, and am sure they will try and find a solution but I suspect that this noise issue can't be overcome. I've knocked off two points due to the lack of sleep both nights we stayed.
翻譯
來自住宿之回應: Thank you for sharing your feedback. We're glad to hear you appreciated our welcoming staff and enjoyed the food, especially breakfast on the terrace. We also appreciate your thoughts on the building's charm and style. We apologise for the noise disturbance during your stay. We value your input and hope to welcome you again.
BoardingPass802615
入住日期 2025年1月
情侶
6.0/10
發佈於 2025年2月2日
The decor is old fashioned - it reminded me of hotels I stayed in as a child with dated dark furniture. I suspect this is the look they are trying to achieve but it didn't strike me as a 5* country house hotel and some rooms smelt rather fusty. Our room was large with a huge bathroom complete with free standing bath. The air conditioning was efficient and quiet. However, the decor felt dated and done on the cheap with poor a finish. I emailed in advance to ask for anti-allergy bedding with no feathers (as had my travel agent), but both the pillow and duvet contained these. Fortunately I found one pillow which was foam and it was warm enough not to need the duvet. The hotel said the requests had not been passed to them from reservations but they did receive our request for a quiet room, which is strange. I emailed to say we would be late due to flight problems and asked if they could leave a salad for us. However, I got no response until the next day, which was too late. By the time we arrived the chef had gone home and no food was available. The lady on reception kindly got us drinks and tart, for which we were grateful. We had breakfast outside on the terrace. The choice as breakfast was good as was the food quality. However, the terrace and the table would have benefited from a power wash as they were very dusty and cobwebbed. Also apply mozzie repellent if eating outside as I came away with multiple bites on my ankles! Overall a disappointment.
翻譯
來自住宿之回應: Dear 5*Hotelreviewer, Thank you for your feedback, and for taking the time to write about your visit. We appreciate your feedback regarding the decor, and we’re sorry to hear that it didn’t meet your expectations. We strive to provide a welcoming atmosphere and will take your comments into account as we look to enhance our space. We’re glad to hear you enjoyed the spacious room and the bathroom amenities, though we apologize for the issues with the bedding and the dated decor. We also regret the miscommunication regarding your request for anti-allergy bedding. We’ll ensure that our reservations team better handles special requests in the future. We’re sorry we couldn’t accommodate your late request for a salad, but we’re grateful that you were able to enjoy the drinks and tart provided. We’ll also take your comments about the cleanliness of the terrace seriously and ensure that dining outdoors is more comfortable for future guests. Overall, we regret that your stay didn’t meet your expectations. Your feedback is invaluable to us, and we’ll use it to improve the experience for all of our guests. Kind regards, Gabriela Leo Online Marketing
mverme605582
入住日期 2024年12月
其他
8.0/10
很好
發佈於 2025年1月21日
We had a lovely 2 days stay at Hacklewood Hill. Lovely big bestond, great bed and fine breakfast. No buffet. Near Port Elisabeth and beautiful garden. All the staff were wonderful. We Will come back.
翻譯
來自住宿之回應: We’re so happy you had a relaxing stay! Thank you for sharing your experience, and we can’t wait to have you back!