No fridge in the room and apparently none of the rooms in this establishment do! There clearly used to be a fridge in the room as there is a custom made space for one! The phone didn’t work. None of the electrical sockets between the beds worked . The safe didn’t work and had to be replaced. Once the maintenance guy rewired the bedside sockets all seemed ok until we realised later that none of the main lights worked in our room including the bathroom.
Overall, comfortable, and nicely located close to the airport. Staff friendly and helpful, arranged for an airport pick at 4:30 am for my family of nine visiting South Africa needing to be at the airport for a very early flight to Johannesburg. Everything worked out seamlessly. The restaurant/bar is very convenient, the food is of excellent quality, and the staff is very professional. Recommended for a short stay.
入住萬怡酒店-格克貝爾哈,您將可以在結束一整日忙碌的行程後好好放鬆身心。 酒店鄰近市內部份熱門景點,距離Happy Valley387m、距離Shark Rock Pier287m,距離Nu Metro Boardwalk亦不過是484m。另外,浴室設有浴缸和風筒,可於入住期間使用。 私人廚房設有雪櫃,非常方便。住宿的游泳池設有美景游泳池。 去健身室健身,保持強健體魄。這裡更有餐廳,入住期間不妨順便過來吃點東西吧。 不想外出?享用由住宿內的餐廳精心準備的送餐服務和美味佳餚。 在住宿內的酒吧與親朋好友共度美好時光。您可以使用客房及公共區域的免費 Wi-Fi,隨時保持聯絡。 您亦可以使用此酒店的花園。 住宿提供24小時前台服務,全天候照顧您的需要。 為方便住客,住宿亦提供行李寄存、乾洗和洗衣服務。伊麗莎白港機場距離機場僅12 min車程,是最近的機場。 由住宿出發,最近的火車站是Bibo站,車程為10 min。 開車前來的住客可以使用免費停車場。
2024.09.21
The staff is very helpful, very professional, exceptional excellent service. Front Office staff (Phathisa & Mihlali) gave brilliant service with a smile, best experience I ever got in any Hotel. Thank U soon much Ladies. Vali very helpful, helped me tune in T.V for rugby, also brought me (Room Service) delicious healthy food. Thanks Vali. Staff service (out of this world) Will be back soon with my Family I'm from Cape Town and your service here is better than any hotel I have been to. Happy Customer 😊
We have stayed here many time because it is a beautiful building in an excellent location. The general staff are outstanding and the food and rooms are amazing. Unfortunately the front desk is just not the same as the rest of the experience. When I wrote in to ask for an early check in I got no reply- on my arrival I asked about this and was told because I got no reply that means it’s fine. I find this odd as I explained that we were arriving after a three part flight over 18 hours. We have stayed here at least 3 other times and my comment for each time would be pretty much the same - I feel the front desk could do better to Mach their rest of the experience.
We had an absolutely great Cape Trip with no terrible rooms, all 5star in their own way. But No. 5 and Swartberg Manor were our two best. No. 5 was an awesome! value. It was easily our best room physically in are whole trip. Spacious!, clean, quiet and peaceful. We were put up in the 3 room annex across the street, room number 10, it was huge and well appointment. Crossing the street for breakfast was no big deal, in return we had a house with only 3 quests, total peace and quiet and pool virtually to ourselves. The food was outstanding for dinner, and the breakfast superb! They made hot breakfast 20 min early for us (06:40) to facilitate our daytrip/safari at Addo Elephant. Unbelievable service. Art work is a great touch making this a unique place. Great service all around, but Nick the desk manager who we interacted with the most was superb. Attached some pics of the Annex.
Thank you Magda, Lindi, Noma and Nomi. We were spoilt with great room, great service, breakfast and very friendly hosts. The garden was immaculately kept and was always a pleasure arriving home after a day out and about. I would recommend a stay with On The Bay with no hesitation.
CConnorMy partner and I had a wonder stay! Was lovely to connect and share interesting conversation with the hosts. Our room faced onto a tranquil courtyard with a clean glimmering pool. Breakfast prepared by the hosts was fresh and delicious. We will definitely stay over next time we're in PE again. Highly recommended!
First of all, when you walk into this hotel, it's absolutely breathtaking. Service - You are greeted with a friendly and professional receptionist. I am happy with the service that we received... BUT the after hour receptionist is completely rude and never at the desk. I'm hoping that management will make a replacement. I've had my fair share of visiting hotels and there should always be someone at the front desk. This person should have a good and professional attitude. Instead the man who I called to the front desk was clearly tired and irritable. Rooms - Elevator, television, wifi, a large bathroom, excellent water pressure, soap etc is provided, extremely clean, comfortable bed, large vanity and a massive air conditioner. The rooms are smaller than what we are used to but it's cozy. Load shedding - So unfortunately the air conditioner switches off during load shedding. During this time we were suffering from the unbearable heat. I'm hoping the hotel will upgrade to larger generators. View - Quite a small window, you cannot see the view from your bed which is dissapointing considering we paid extra for an ocean view. Price - R 1450 for a beach view bedroom My opinion... Is it worth it? That would depend on your budget. I usually stay at the Courtyard Hotel which has a balcony, gym, impeccable 24hr service and massive rooms. They charge R1990 per night. If that's what you can afford then I reccomend Courtyard hotel. Town lodge is excellent for a budget price.