Well this hotel has been around along time. My main issue is 4 star prices for a 2/3 star hotel. Old rooms tired, tatty. Bathrooms horrible, toilet dont flush properly. Shower wrong end of bath, can hardly access it. Food downstairs. Ok. But you cant really get frozen chips wrong.
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入住日期 2024年8月
其他
4.0/5
很好
發佈於 2024年8月10日
The main Falcons Nest hotel is undergoing a major renovation. However, we took one of their recently-completed self-catering apartments situated just 50 yards from the main hotel. This building, of eight apartments, has a ramped access and a good-sized lift. Our apartment was for four persons maximum (bedrooms were one double and one twin). The apartment was roomy, clean and fresh, and the kitchen has all the usual self-catering equipment. There are plenty of pubs, cafes, supermarkets and take-aways within a few minutes walk, so there was never a problem getting supplies. These apartments are less than 150 yards from the popular sandy beach, so beach and promenade are handy for a gentle evening stroll. There are also a number of good walks to be had from Port Erin, whether seaside or cliff-top. You can, for instance, do the somewhat strenuous cliff-top walk to the south and go seal-spotting off the Calf of Man some 2 miles away. The Manx Steam Railway station is very near to the apartment building, so getting a train to Castletown or Douglas is easy, and the Douglas terminus is handy for the start of the Manx Electric Railway. Road links are good, making travel to visit other attractions on the Island easy. The hotel staff were very friendly and helpful, whether on the phone when making the booking, or in person, and overall these apartments make an excellent base for a self-catered break.
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入住日期 2024年7月
其他
5.0/5
傑出
發佈於 2024年7月15日
After being let down by *********** for reasons unknown we ended up in the Falcons Nest. What a great find. Undergoing some refurbishment at the minute. A classic Manx style hotel with lovely staff and excellent food. View from the room was amazing. Really enjoyed our stay. I’ll share some photos from the bedroom window. Recommended.
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入住日期 2024年4月
其他
1.0/5
發佈於 2024年4月11日
Common areas are clean and modern. Staff very welcoming. The actual bedrooms are dated and tatty. The mattress was so old and uncomfortable I didn’t stay. I had a colleague over from the UK and he booked in here due to our business being local, the only good thing he had to say was the breakfast was good. Sub standard room for £95.00
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入住日期 2023年12月
其他
3.0/5
發佈於 2023年12月31日
Can't wait for the renovation to be finished. The scaffolding has been up for at least 6 months. Traa dy liooar? Reception and restaurant have been nicely refurbished but thats about as far as it goes. There is no lift and the stairs are fairly narrow, not ideal if you have heavy luggage. The corridor leading to the bedrooms has signs of damp and mouldy plaster. The carpet is well worn and threadbare in places. The layout is very confusing too, and the Exit signs are easy to miss. My room was clean and comfortable enough though dated. The walllights over the bed didnt work and some curtain hooks were missing (broken) . Honestly is it such a major job fixing things like this? The TV remote was faulty so it's just as well there wasn't anyone in the room next door because I couldn't adjust the volume. At least the plumbing and heating worked. The tea tray was replenished daily - I liked the biscuits. A couple of fruit teas would have been nice rather than just standard Tetley. For the price I expected better. Very limited breakfast menu though what was available was really nicely cooked. Cannot fault the staff.
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入住日期 2023年12月
其他
3.0/5
發佈於 2023年12月29日
Stayed on Christmas night. Reception area and breakfast area both lovely. Once entering double doors to rooms, it was like going back in time (not in a good way) An unpleasant smell in the corridors. Room SO basic. Windows blown, curtains didn't fit. Very poor quality throughout room and bathroom. We were very disappointed considering the room charge was over £100. Breakfast very good and all staff we encountered were friendly.
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入住日期 2023年6月
其他
5.0/5
傑出
發佈於 2023年6月29日
I spent two nights at this hotelin June 2023, one at the start, and one at the end of my two week camping trip to the island. I was really impressed with the stunning decor due to the much needed refurbishments since I stayed in 2019. The staff are fantastic, made me and my dog feel totally at home. The hotel is very clean and comfortable and the food is excellent. The self service breakfast is amazing and sets you up for the day. I also booked the famous Falcon's Nest Sunday carvery on two occasions during my stay, and urge people to indulge in this culinary treat, it's truly awesome. So, a huge thanks to all the staff, you're doing a great job and I will definitely be back in the not too distant future.
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入住日期 2023年11月
家庭旅遊
3.0/5
發佈於 2023年11月30日
The reception is amazing! The photos of the rooms just don’t do the rooms any justice on the websites. The rooms have not been renovated and this does not reflect in the price. They are old fashioned and in desperate need of make overs. The beds are horrendous and bedding very cheap and thin. Cold and damp rooms. Massive potential when the rooms are done as the reception and bar is lovely, but please reflect the room prices in what visitors are getting for money
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入住日期 2023年10月
與好友旅遊
3.0/5
發佈於 2023年10月28日
Disappointed that non of the rooms have been refurbished. The hotel is very nice until you get onto the landings where the rooms are. Mould growing up the walls outside room and room is very dated and smells musty. Tried to change rooms but nothing available.
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入住日期 2023年10月
其他
1.0/5
發佈於 2023年10月12日
I specifically informed the hotel I had problems climbing stairs when booking, but we were confronted with 2 flights of steep and narrow stairs which made access to our room very difficult. (Had I been in a wheelchair, then impossible!) There were no staff around to offer assistance. We booked for 4 nights and checked out after one. And so far no communication with the hotel, despite being promised that they would call. After climbing the very steep stairs, opening the door to the hotel area was like stepping back to the 1980s, the corridor walls covered in ancient textured wallpaper covered in years of magnolia paint with threadbare carpets, the door to Narnia this isn't. The room had peeling wallpaper, dodgy electric cables to the very small TV and toilet 3ins from a radiator, so sitting was impossible without burning your legs. The furniture looked as tho it was the leftovers from a car boot sale, and the wardrobe leaned like a drunk against a lampost. If I could give a minus rating, I would I think if you have mobility issues and would like a nice accessible room, attentive staff and good modern facilities... LOOK ELSEWHERE!
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入住日期 2023年9月
其他
4.0/5
很好
發佈於 2023年9月11日
This is our second year at Falcon's Nest. Last year it all felt a bit tired, but this year it has been partly renovated and looks and feels great. However, its main asset is the staff. Particular mention to be made of Tyla (who appeared to be managing during our time) and Paula - a lady who was addressing an issue very efficiently and with little disturbance to ourselves. Nevertheless, for an extremely minor inconvenience, Falcon's Nest were very, very apologetic and generous in their response. Generally, the Isle of Man is an expensive place for us to holiday but, if finances allow, we may well be back at the Falcon's Nest for a third year in 2024!
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入住日期 2023年9月
夫妻/情侶
4.0/5
很好
發佈於 2023年9月6日
Great location, excellent breakfasts, lovely staff. Rooms clean and tidy and wifi reliable. Only drawbacks were no lift and an unavoidable staff absence which meant-no evening meal, however staff recommended other exceptional venues nearby.
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入住日期 2023年9月
其他
1.0/5
發佈於 2023年9月3日
We made a late booking to Isle of Man and this was the only place that had availability! Know we know why ! There is no lift available , reception never open , extortionate price , terrible communication . The bedroom was tiny. The shower trickled and there was no hot water available . Light bulb not working , bedroom facing High Street with no net curtains . Unfortunately, our flight from Gatwick got cancelled and we arrived 4 days late as no other flights available . The hotel were not interested in giving any partial refund . My father in law passed away the day after we arrived . The staff were not interested one iota . Refused any refund and took 4 days to respond with a cold email stating terms and conditions! Very very disappointed with the lack of sensitivity and communication! A huge disappointment
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入住日期 2023年8月
其他
5.0/5
傑出
發佈於 2023年8月28日
It’s not often I leave a review .. but iam I’m this case … the staff are wonderful .. they worked so very hard .. that’s from the bar staff checking in staff and in between .. the rooms although dated were clean and super comfy (they are in the middle of renovations) .The breakfast quality and amount is superb… the carvery can fill en the most hungry biker and there were loads as the Manx was on .We will definitely stay on our next visit Thank you Dave and Cat (room 31)
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入住日期 2023年8月
其他
4.0/5
很好
發佈於 2023年8月15日
Nice hotel. Spacious comfortable bedroom; could have done with another chair for this double room. Pleasant bar, superb breakfast. Young staff are a bit inexperienced, and reception not always manned. Unfortunately, they are having major refurbishments done, so the bar, the dining room and usual breakfast room are all closed. Our sea view room had two scaffolding poles right in the middle of the view, which was a bit annoying. We weren't told of the work being done when we booked it...probably wouldn't have stayed had we known.