We booked a suite witb fireplace, very comfortable bed & great shower, great reception staff, efi & mr vaios were very polite & helpful . the windows were very small no balcony but thetebwas a fantastic view from the room, very noisy if you are a light sleeper, we complained on the second day but we just got an apology, no solution was offered. The room discription states sound proofing this is not true, you can here the dogs barking outside and as for the bedroom door it might as well not been there the noise was unbearable you could even hear the front door & reception speaking 2 floors down. Breakfast was a great disappointment for a 4 star hotel, more like 2 star, the basic that everyone has were not even available , things like brown bread & boiled eggs, very poor quality products, as a diabetic there was nothing for me to eat, from there on we had breakfast in our room with our own things we bought from the supermarket. Hotel is in a great position for exploring the surrounding areas, there is a parking place opposite & the hotel has a very small parking place also. We stated all of our dissatisfactions upon checking out, we recived a phone call later that day from the owner asking us what the problem had been, he told us that his office was in the basement & that he had heared the noise the previous day & night. I hear ask you that if he heared the noise why didn't he reach out to us before our departure, lets say on the second day & try to help us, we stayed 5 days & he chose to call us after we left to go to our next destination when it was already to late to be fixed.
翻譯
