Turim Estrela do Vau 酒店的評論

Tivemos uma estadia de 12 dias em família espetacular. O hotel tem uma organização exemplar, os apartamentos são acolhedores e estão bem equipados e com boa limpeza. A comida é ótima, com imensa variedade e uma qualidade excepcional. Os funcionários foram extremamente simpáticos e atenciosos. Sem dúvida uma experiência a repetir.

Férias excelentes! Fomos muito bem recebidos, os apartamentos são amplos, muito confortáveis e bem equipados. Serviço de limpeza diário e atividades para toda a família. Piscina no hotel e praia a apenas 5 minutos a pé. Staff muito simpático e disponível.

Magnifique appart hôtel, de l'accueil au service d'entretien des chambres, tout était parfait. Cadre exceptionnel, belle piscine. Appartement bien conçu avec 2 salles de bains pour deux chambres. Tout le personnel est au petits soins afin de nous satisfaire.

Hôtel très propre moderne chambre spacieuse Personnel sympathique Petit déjeuner attrayant salé sucré reste un peu cher à mon goût 15€ par personne proche des plages vu superbe au pied de l hôtel Possibilité de manger pas très loin dans de petit restaurant de plage même si l hôtel à un e belle carte L hôtel à 2 piscines

Tres bon appart hôtel , chambres spacieuse , confortable ,la literie est très correct , belle Terasse toutes les chambres y avait accès . Le ménage est fait régulièrement et très bien fait . Une grande et belle piscine ouverte de 9 h00 à 19 h 00 avec animations de danse , bar et snack La mer est à 10 minutes à pied) où on peux y louer des paddles . Je le recommandé fortement pour une famille avec des enfants

Inadmissível em pleno Agosto existirem obras no empreendimento inclusive um parque infantil que não funciona . A piscina demasiado cheia sem cadeiras para sentar e sem chuveiros a funcionar e o horário da piscina não é normal fechar as 19 h !!!!! Para o preço praticado deveria ter outras condições .

Apartamentos espaçosos e super limpos. Gustavo na recepção super simpático e prestável! Zonas comuns óptimas, pequeno almoço bom. Boa zona de piscina e boa localização. Funcionária do pequeno almoço (a responsável suponho), super rude, á entrada demos o numero dois dois apartamentos e antes de sequer de ela ir confirmar quantas éramos e se era mais que um apartamento, veio nos pedir pagamento de uma pessoa e mesmo depois de dizermos que era dois apartamentos e que estava pago não pediu sequer desculpa. De resto foi tudo óptimo!

We stayed in for 5 nights.Location is really good when you have car.Rooms are a bit dated but clean.We enjoyed the fact it was not too busy or noisy place. However the receptionists upon our arrival were clearly not in good mood.No smile no welcome...basically they seems to bothered by the fact we came in to check in.To be fair it was 11pm but still... Also we had to paid deposit 100euros and we have been told we will get it refunded after check out.We have checked out 4 days ago and we still didn't receive it back!!! I guess it could have been really nice place if the reception will be little bit more welcoming and rooms renovated a bit. At this point I have to say that our experience was below average.

So had a family holiday in the Algarve staying at this hotel. First impressions were good even though the building is dated. We couldn't check in until 3pm which is normal but at 3pm we were told it would be another hour for us to wait.. We did try and get a freebie out of things, a drink or something but it didn't work 😁. They then found a suitable room so things were good. The rooms have a kitchen in, so basically an apartment type room. The rooms are basic but clean and really comfy beds. They also have balconies you can sit on. So after two nights we had to ask to be moved because of the consistent noise from the rooms above late into the night. The staff moved us with no issues at all which was great because paying a lot of money for a holiday and being kept up most of the night is not what anyone wants. The second room was so much better, UNTIL we got new neighbours who were on the lash until 3am . It only took me banging on their door to shut them up . The other annoying thing about the hotel is they insist on playing crap music by the pool all afternoon.. So if you want to be guaranteed a quite family holiday this might not be the place. The food is rubbish also with buffet style eating at 25 euros a head for dinner is expensive. The staff are fantastic though.. Hope this helps you with your decision.

Large aparthotel, bit dated in appearance, tiles on walls chipped. Lift to apartments was tiny and barely enough time to get in before doors closed. We stayed in a private apartment so can’t comment on room cleaning but the complex itself is clean. Pool area is nice, music plays from. 12pm - can be a bit loud. No shop nearby and its a 20 min walk to the supermarket. We used Uber every evening to get to Alvor and Praia da Rocha. The beaches are fabulous in this part of the Algarve. The local beach is a 10-15 min walk depending on what way you go. Pool bar food is nice, sandwiches, breakfast, crepes but the staff could be a bit happier. Didn’t eat in the restaurant or bar as heard it wasn’t great. Would recommend a car if you stay here. Overall a lovely holiday but definitely wouldn’t stay again due to distance from civilisation. :)

Hotel was so clean and swimming pool was very nice staff were lovely in the hotel but the pool bar staff were so rude and not nice and restaurant man over charged me two times location is not the best but apart from that it was a lovely hotel would recommend

Stayed in these apartments as a group of six. Things we noticed: Guests provided with separate pool towels every two days. Good entertainment for children with play club in afternoon and during evening with short shows such as magic shoes,bingo. Entertainment staff let people know entertainment options every day. Very friendly. 10 mins walk from the beach. A curtesy bus would have helped especially with children. Pool was lovely. Beds generally available but not with shade. These were taken by early risers. Need more beds/ shade. No life guards but pool attendants who might help you get a bed. Small onsite shop selling crisps, water, chocolate, pool toys and tourist souvenirs. Not bread, milk etc No inflatables in pool which is safer. Aerobics/ zumba in pool each morning. Apartments were large and clean. Hand towels/ tea towels/ bins changed every day. Sheets/ bath towels once a week. Positives Family atmosphere Large apartment Close to Alvor/ Praia de Roche Children’s entertainment Nice pool. Negative Not in walking distance to a shop but a large supermarket nearby by taxi. Need taxi to get to restaurants. We had cockroaches in our apartment. Only moved on third complaint and no support from hotel. Pool restaurant was poor/ dull. Overall, I would recommend for families especially with younger children.

This was my 4th time to visit Portugal, I've always enjoyed it , but sadly I was disappointed with this hotel. Transfer to hotel never picked us up after a Two hour delay in Faro airport Passport. 100e fee from Faro for a Taxi to this hotel. At reception you will be charged ,a non refundable Government Tax per person charge on check in and requested to pay 100 deposit . Deposit was not reimbursed as promised by midnight on the day of check out. Still waiting. Dark corridors lead to self catering apartments which are clean large and basic with 2 Balconies one furnished. Kitchen facilities ,a fridge microwave and toaster. No entertainment at the pool. The only interaction by pool staff is if you leave your place. Staff then proceed to take people's towels. Many families end up sitting on the floor. It was very sad to watch. A Manager was called in after many complained during our stay. Manager apologised on check out. Stating there are not enough beds. No floats were allowed for children. Same playlist of music occasionally plays . Pool closed at 5.30. Bar had a magic show for young children and a local folk band played songs in Portuguese. Teenage girls danced one night . Very little atmosphere entertainment wise, Hotel Buffet 25e per head, our food was of a very disappointing quality and cold. Shell Cafe at the pool food much nicer. Cleaning Staff work really hard they keep the place spotless. We hired a car enjoyed Playa da Rocha, visited Alvor, and Portimau. Beautiful beaches and restaurants. I will never return to this hotel and would not recommend it, for above reasons. I did enjoy the aqua Aerobics at 10.30 three mornings . Lovely Sunshine, beaches, food and culture of Portugal it is a lovely country. Thank you .

We were very happy with our stay here. We had a two-bedroom apartment, there were 5 of us, 3 adults and 2 children and there was plenty of room. We had a very spacious room with a huge balcony overlooking the pool. It was very clean and liked the extra shampoo etc that was refilled regularly. Towels changed regularly too but the room was not mopped or swept during cleaning. There was equipment to do it ourselves though. Upon arrival we were asked to pay a deposit of 100, we were not informed of this beforehand so be aware, we got it back with no problem though. The pool area is great, with loads of beds and space in early June, the only disappointment was no kids club or pool bar till June 15th which we had not been informed of either. The staff everywhere were so helpful and any problems or questions were dealt with efficiently and with a smile. The location is great, you can walk to a beach which has a few restaurants at it, a 3.50 taxi to Praia de Rocha or Alvor, and a 10 min walk to the Intermarche. We have stayed in many places in the Algarve and I would definitely return here.