There was a man very clearly high on drugs being checked in by another person. He was nodding off and then approached us almost charging at us randomly. It was very uncomfortable and disturbing. Several guest asked for refunds and to leave. The staff was extremely nice about it but should turn people away who are very clearly under the influence of hard drugs as it is a safety issue for guests
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Aaron
2023年10月30日
Paid for parking only to find that if I had checked in first it would have cost half. No signs about this in the lot. The door to the room wouldn’t close properly but may have locked. The bed was overly soft and lumpy. The heat/air con unit was extremely loud and sounded like it needed oil. Woke up three times last night. I’m not super picky about most things as long as a room is clean. It was. But being able to sleep is a big deal to me. So the mattress and hvac issues are a deal killer for next time. At least the staff are nice.
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Heather
2023年11月15日
The room smelled of cleaners.
The light switch by the door didn’t work
One lamp was unplugged and when I plugged it it, it didn’t work
The place was outdated
The bed was clean
I could hear when my neighbors would leave their rooms and it sounded like my door was opening.
Staff was very nice
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Diana
2023年10月22日
First night the guy helping us charged my card twice not to mention he refused to give me a receipt for this till my checkout day and kept insisting I don’t call my bank! So we made it to our room we started unpacking and some random guy opened our door and on our way down to the lobby harassed my friend comes to find out the guy who checked us in gave us the wrong room the lady who helped us was such a nice person she upgraded us to a different floor our stay was a 4 out of 10 not the best experience I would have rather have gotten at least 50% back of what I paid for not 20% because a person literally walked into our room which is a safety issue!
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Amanda
2023年10月10日
The staff was friendly but spoke in a different language with each other in front of me (and laughed) which made me feel awkward. Our room was clean and the bed was comfortable; but our door barely latched and only with the help of the bolt on the inside. The fact that my door didn’t feel secure made the whole experience sour. I think that’s something that should be a high priority! If the door isn’t latching properly, it should be fixed BEFORE ever assigning the room to any new travelers.
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Carl
2023年11月21日
The front desk was rude, inefficient, made mistakes, and had trouble trying to figure our what to do. When I pointed out they were being rude, they threatened to kick me out and keep my money. I was polite and respectful -- a stark contrast compared to the front desk.