波爾圖IGREJA METODISTA DE LORDELO附近酒店

由於航班延誤,我不得不超晚到達。我早上2點在ING微笑地受到歡迎。服務很棒。房間很漂亮,超級乾淨,早餐也很美味。總體來說很棒的體驗。

This is a decent budget hotel and I think it lives up to its 2-star status. Very convenient location with all transport links and a short walk to Jardins do Palácio de Cristal. Interior decor is dated and needs more than just a lick of paint but bathroom in my room was modern and fully functional. Room was a good size, clean with comfortable bed. Some noise from the lifts and the main street but easy to get used to. Breakfast was included in my offer, it’s a simple but fresh offering. I gave an extra star for guest service as staff were incredibly friendly and helpful, from reception team, through restaurant and cleaning team and made my stay special.

Sehr gutes Hotel, freundliches Personal, Rezeption 24h besetzt. Das Frühstücksbüffet ist gut, Auswahl an Speisen ist nicht groß, aber sehr lecker. Man hat auch die Möglichkeit zu Mittag günstig zu essen. Unser Zimmer war auf der Straßenseite, daher etwas laut.

易於訪問,安靜舒適,例如雷魯書店和維多利亞觀景台... 附近有韓國餐廳Sik Tak和當地商店,因此步行時會增加一點樂趣。優質的服務清潔度....

我在這家旅館受到的待遇是卑鄙的、不合理的和充滿敵意的。我的航班延誤了5 個小時，在機場時，我收到了一封來自“socool”的非常令人鼓舞的電子郵件，解釋說接待處將於晚上9 點關閉，如果我到那時還沒有辦理登機手續，我將不得不等到早上。當晚找到其他地方住後，第二天早上我出現在這家旅館，接待處那位僵硬的女士根本不感興趣或關心我的困境，並告訴我我“沒有出現”，我的我預訂的整個3晚房間都沒有了。我要求另外兩晚的部分退款，因為我現在必須尋找其他地方住宿，並且必須支付最高價格，她對此不感興趣，並告訴我不會退款，也沒有房間。雖然我理解政策就是政策，但我認為為不可預見的情況提供一些準備金不會出錯。我無法控制我的航班延誤，如果我沒有收到提醒我接待處開放時間的歡迎短信，我會三思而後行聯繫他們，他們的溝通很混亂，而且信息也很混亂。更不可原諒的是經理的態度，即使她知道我無處可去並且需要部分退款以確保替代住宿，她並沒有損失任何錢並且已經兩次賣掉了我的床。我多年來一直使用************預訂旅館，但從未受到過如此嚴厲無情的對待。雖然我認為生意就是生意，但生活不僅僅是電腦資料庫和不允許出現不可預見情況的嚴格規則。那個僵硬的女士試圖告訴我是************取消了我，但這只是一個謊言。值得慶幸的是，「羅莎琳娜旅館」救了我的命，與「太酷了」的糟糕待遇形成了鮮明的對比。接待員很棒，樂於助人，她的友善讓我放心，波爾圖並沒有充滿無情的搶錢機器人。如果你不喜歡的話，請避開這家旅館晚上9點到那裡，否則你有可能航班延誤。

優越的地理位置，清潔和設施！物超所值。老闆也很客氣。

They were responsive to my emails prior to my arrival. My flight was delayed in Porto and arrived around 1 am when there was a staff waiting for me upon arrival (24 reception). I'd say the room was enough for me, essentials were provided such as shampoo, and body wash. The room is cleaned every day. The hotel is quite a walk from the old town though (20-30mins), and going back it is a really steepy hill so I'd advise to wear comfy shoes if you're walking to/from the hotel. Although there is a bus stop nearby and Ubers are relatively cheap. Breakfast wise- there is no hot food but you get your bread, fruit, yoghurt (continental breakfast). The staff were very helpful during my stay- very hospitable!! i would book again here to stay if I was in Porto.