託菲諾Marina di Portofino附近酒店

工作人員都很棒,非常樂於助人,處理我們的要求,幫助我們預訂出租車等。房間乾淨,舒適,有很好的浴室和淋浴,歐式自助早餐很棒,從游泳池看風景很棒。游泳池的預訂系統意味着您有保證的插槽,但每天只能使用一次。使用海灘花費了太多錢,特別是當只有一人時,要花50美元購買兩張日光牀,這真是遺憾。如果你能免費使用私人海灘作爲客人,我會很高興再次入住。

酒店位置不錯，雖然沒有自己的海灘，但馬路對麪就是一個小小的免費公共浴場，有淋浴。旁邊是收費浴場，租兩把椅子一把傘，一天70歐😱 也太誇張了吧，我們自己買了一把陽傘和一張席子才35歐就在公共浴場安營紮寨也挺好。旁邊小鎮的海灘條件好一些，價格也才45歐一天。 訂的海景房，兩麪大陽台景色很好。 樓頂的酒吧景色好，15歐一杯雞尾酒，但送了小吃，還不錯👌

這個地方令人難忘,但不是好的理由。作爲五星級酒店,您會期待很棒的服務,漂亮的房間和便利設施。這家酒店沒有。對於一個積極的方面,我會說工作人員非常樂於助人,非常友好。酒店很多的負面都與房間質量有關,差。房間只有一張牀單-沒有羽絨被或舒適器。牀的舒適程度是主觀的,但客觀上是薄的。我們的房間看起來老舊,破舊不堪。天花板看起來好像有水損壞,我們的馬桶座被打裂了,淋浴器漏水,而且被水裏的石灰石弄髒了,最後還是有很多蒼蠅和蟲子。另外,酒店內除了按摩浴缸附近一小塊區域外,沒有餐廳,也沒有什麼可以談的根據。如果想使用姐妹酒店的海灘,需要額外支付50歐元。這是我們蜜月的最後一站,我們選擇入住酒店,因爲位置在波爾菲諾,但遠離人羣,但無論如何不是5-star,特別是對於酒店的價格。

Wow what a wonderful hotel full of Italian charm. We stayed at the Excelsoir for 3 nights for my husbands 40th birthday, the moment we stepped into the hotel we just felt special, nothing was too much trouble. The room was lovely, the pillows were so soft, the view of the coastline was stunning. Slippers left by the bedside such a nice touch. Breakfast was amazing lots of choice and wonderful views over your morning coffee. The pool area was great, so many sunbeds, nice bar area and restaurant. I really can't compliment the hotel and staff enough, it was just lovely. We will definitely return.

We booked this hotel to pass a few days while we waited for the traghetto to Palermo. We enjoyed it immensely. The rooms are not fancy but comfortable with lovely views to the sea. For anyone with mobility issues there is an elevator directly from parcheggio below, to all floors and pool level. You are off the main road yet easy to arrive to the seaside, restaurants and public transport. Large and safe parking area. Colazione was great and taken overlooking the sea. The pool area is where we stayed for almost the entire stay. The acquagym class was fun! We will definitely return

The problem with this hotel is that, when you pay over 500 € / night, or even more, is it enough for you that the location of the hotel is perfect or do you whant value for your money? I travel a lot and has been much expensive places too, and In my opinion, when you pay such amount, you have to get good value for your money, especially when the problems are easy to salve. When we arrived to hotel, first we met the outside ashtray as in picture. We had two different room and the first one's wc has very very unpleasant smell ( cesspit problem ?). The second one, the drain in the shower doesnt work properly, the sink lock didn't work, couldn't lock the balcony door that did get open him self during the night by the wind and rain inside. There was two people work at the beach, for giving towels to the clients and set up sunshade. Shift is 6-7 hours, actual work is max 40 min., hotel side beach is 20 m x 2 m. One of them, Francesko, start his shift always by cleaning this very very small part of the beach but other guy never. Just give towels and look the phone. The second day, a half eated apple was at the beach, he walks 30 times near by and did not take it away ( as in the picture ). It can sound a little think but in this level hotel, or at least what they try to be, it don't work like this. Every morning there is rubbishes at the beach that waves brings and never get cleaned before Francesco start his shift. Some towels smell very strongly vinegar. As in the picture bellow, after the rain, which was surely not for the first time, they put towels under the door of the bar terrace, that water don't come inside. Is it in your opinion ok? The worst; male waiters was unbelievably arrogant! Just unbelievable. The second day I did complain, and the manager did handle the issue, for this time, but it should never be like this at the first place, never. Only good think at the hotel was that, it was very clean and reception staff was very friendly. Most of the staff don't welcome you when they met you anywhere at the hotel. This is a basic rule for this level hotel that, all staff smile and welcome clients in all occasion. After all, this hotel did absolutely not worth for this price / service level, there is a professional managing issues. There is many things which must work well all together in this business that, you can say, it's a good hotel, not only good location, clean rooms and high prices make you a good one.

Great hotel in a very picturesque little town that is not at all as busy as neighboring Portofino. Hotel has great gardens, pool and water access. The breakfast buffet is all encompassing and a dinner meal eaten at the hotel was delicious. The hotel is minutes away from the town center and the ferry.

Pleasantly surprised at the beauty and convenience of this 4 star hotel that has been refurbished and is now boasting 5 stars and is part of the Small Luxury Hotel Collection. With the majority of the rooms being seafront you can enjoy a sweeping seafront view from within the room or on your balcony. Considering all the hotel sin Rapallo, if you are looking for the best view, I would recommend this hotel as the views are spectacular from your room, the terrace, the breakfast room, the pool and the Michelin recommended rooftop restaurant Le Cupole which I have no doubt will soon earn a Michelin star. And if a good spa is on your list of musts when vacationing, make sure to visit the spa that offers spa treatments in addition to many spa facilities for your relaxation. Located by a 10 minute scenic walk to town or with the hotel complimentary shuttle (by appointment)