Delta Hotels Chesapeake Norfolk

델타호텔 바이 메리어트 체서피크는 7층까지 있는 대형 호텔입니다. 무엇보다도 숙박비가 상대적으로 비싼 노폭, 체서피크 지역에서 합리적인 가격에 이용할 수 있어서 만족스러웠습니다. 직원들도 친절했고, 객실 내부도 깨끗해서 쾌적한 숙박을 할 수 있었습니다. 가족 단위 여행자분들께 강력 추천합니다.

There was no hot water in my room. About three hours after check in I went to take a shower and it wouldn’t get hot. I went to the front desk to tell them and the rude lady said “well did you tell us when you checked in?” Um, no I’m sorry, I didn’t check the hot water when I got here! Well the proceeded to send a mechanic to my room to try to fix it at 8 pm at night! The mechanic was there for 45 minutes banging his tools while he changed out the whole faucet on the shower wall. Meanwhile I had been trraveling all day and was really wanting a shower and bed. Finally at 930 after they were unsuccessful in getting the water to work, they moved my room. They offered no compensation for my wasted 2 hours. And I didn’t get the relaxing evening I was looking forward too.

Reserved an accessible room but was given a non-accessible one on 6th floor. The lady who handled this had no sorry, no smile, not even look at you, totally a cold unpleasant face. The gentleman, probably a manager, was good and took care of this issue quickly and got an accessible room for us. We run out of hot water quickly for only two person, otherwise the room looks good and clean, and the heater/air conditioning was quite.

Check in was a complete disaster from start to finish. After checking in, we went into our room only to be greeted with dirty sheets and piss poor housekeeping. The bed was made with unchanged bedding. I had to request all bedding be removed and replaced after being told it was going to be a “while” before another room will be available. Considering this being a Marriot brand, I was totally disappointed and disgusted with this facility. I will take my claims and pictures up with Marriott’s corporate management on these matters.

Had a terrible room, below surface grade with a view of a wall covered in plastic plants and could barely see any sky. Staff at check in made no eye contact, restaurant staff were so slow, took 15 minutes asking 3 times just for a glass of water (and this was with only 4 tables with customers). After breakfast, staff disappeared for 15 minutes and there was no one to pay so had to flag down other staff to please take the bill.

We arrived at our room to the smell of sewage. We went out and later returned hoping the smell would have dyed down only for it to be worse. When we contacted the front desk we were told she would tell the manager when they come in at 2pm however check out is at 11am so theirs no way to contact a supervisor smh. Terrible service very disappointing

traveled for over 24 hours landed in the states from the middle east at 0800 requested a early check in was told I would have to wait till 4 pm to check in not very supportive to the military. I called days before and asked to be allowed to check in early and was told the same.

The room was very nice and clean but my tv wasn’t working and I didn’t have any wash cloths. But overall I enjoyed my stay! Breakfast is amazing