普茨茅斯海岸萬楓酒店

We picked this property specifically because they offered a shuttle in a 10 mile radius according to ******* website. We intended to use this to get to the downtown area of Portsmouth. Upon check-in, we were told they no longer have a shuttle. When I went to the room, I discovered the king bed I paid for 8 months ago was instead two double beds with no couch. The front desk staff was very sweet and explained if booked on *******, there is no guarantee and that Marriott members have priority over room selection. 30 minutes later, they were able to put us in the room we booked. If I come back to the area, I’ll stay downtown since I will now have to pay for parking or an Uber to go there now.

We had a wonderful girls weekend! The hotel location was perfect, not too far but far enough away from the hustle of downtown! The room was great and clean, the beds were comfortable but I found the pillows too soft but that’s just me! A great experience and beautiful memories made!

Mis a part une odeur d'humidité dans la chambre aucun autre point négatif concernant l'hôtel. Literie confortable, réservation pour 4 personnes et 4 serviettes de toilette (suffisamment rare pour être signalé). Petit déjeuner de bonne facture (yaourt Activia par exemple).

Terri on the desk was a wonderful person and very friendly. Was helpful and took care of our check in compared to the first individual we encountered. She was not friendly at all and didn’t even give us a chance to tell her about us getting there a hour and a half early. She was leaving and didn’t really care. So the other staff we encountered was very friendly and kind after our return from the first encounter.

Our bathroom and room was not clean. Mildew around the bath and on the shower curtain. Dirty walls around the sink and toilet. Lots of dust. Ceiling damaged

Carpenter ants on walls, bedding, in bathroom. We killed about a dozen. May be due to the construction. Creepy. Otherwise, clean. Glad it was just an overnight.

The breakfast buffet was quite good. The location was safe and had a lot of dining options. There were a few renovations going on in the hotel that time. Despite this, our hotel stay was still quite comfortable.

Wet good place to stay. They were presently undergoing much-needed updates to an older hotel, but the updates will make a difference to the hotel appearance and quality. Staff was helpful. Breakfast was good.

We only stayed one night, and i would stay again in a heartbeat. The rooms were totally refurbished, clean and sleek. The bed was comfortable. The entire property was spotless and the staff were friendly and helpful. Loved that they had fresh coffee, tea and hot chocolate available all the time. We did not have the breakfast there, so I can't comment on that. Free parking was a plus and an Uber was about $7.00 one way to downtown Portsmouth. That was a deal considering parking in Portsmouth could cost more than that, and the hotels downtown Portsmouth charge an additional $40 to park per day. I'll be back for sure!