波西塔諾皇家酒店(Hotel Royal Positano)

The most terrible experience I had in italy, starting from the reception to the insects in the bed and the mouse poop in the bathroom. Zero amenities, staff extremely unprofessional. The hotel is old and I guess it was the hotel to be at in the old times,has a good view on positano but the service is so bad to a point where I have missed my ferry cz they haven't handled my bags to the porter although I have informed them in the morning before I went out that they are supposed to hand my bags to the porters, so I arrived to the port and my bags were not there so my ferry left and I had to pay a taxi 200 euros to take me to Napoli as this was this last ferry of the day.

Amazing location. Amazing view. Had a great pool. Staff was friendly and helpful! Rooms were cozy! Our breakfast was included and it was great, everything you need for a great breakfast

It’s a good location but go get to your room is a mission we had to take 2 lifts long corridor walks and steps to get to our room Bus stop right outside the hotel though which was great for getting down to the beach

我們住的房間有陽台，景色很美。有很好的游泳池，我們真的很喜歡酒店的服務。我們只是不喜歡晚餐品嚐菜單，油和脂肪太多並不好吃。

To pay what we paid for 1 room was not worth what you got. You can stay at a Hilton for much less! I understand positano is inflated but the restaurant food was terrible breakfast was mediocre at best! The girl at the front desk was not hospitable! They gave us a room that was lower than we paid for! The one breakfast the staff was fighting probably because they are all over worked. The hotel is dated needs upgrades and improvements. Would not stay here again. Pictures don’t match to what is actual

The fairly young staff was absolutely amazing and tried their best to assist and accommodate. The hotel appears to be in need of some serious renovations and extremely understaffed. The same crew worked all the snack bars and dining rooms for all meal services and the pool snack bar. The hotel is extremely outdated. No coffee or kettles in rooms. Folding chairs in rooms for furniture. A derelict Tran is court over grown with moss and missing fencing which could result from a drop down a cliff. The elevator seemed like something out of a horror movie. The hotel has so much potential but a few million dollars in renovations are needed. There is no transportation at the hotel. The rooms also had a strong “damp” smell.

I would not recommend this hotel if you are staying in Positano. The hotel is overall old and outdated for the price. Our room had a beautiful view but was dirty. There was dust on our lampshades, ants in our room, and hair in our bathroom and floor that was not ours. Our room in general was outdated as well. The hotel is far out from the main town and you will have to take local transportation to save yourself from walking. When I told the front desk of my complaints on the room they did not do anything and said I should have complained earlier in my stay.

Property not as advertised. Non functioning pool, and there is no piano bar; it is an electric keyboard in the cafeteria. Excessive noise at night from the restaurant, and in the morning from cleaning staff. Phone in the room also did not work. The reception staff was combative when filing complaints. We left a night early. When asking for a discount due to the poor conditions, we were told by staff that no accommodations could be made and to speak with *******. I filed a complaint with ******* and they also were “unable” to address our concerns. Do not recommend.

The property was very dated. Restaurant staff was nice; front desk staff not all that helpful. Pool was nice. Located very far from main part of town - lots of steps to get back to hotel.