來自住宿之回應: Dear Sir,Thank you for sharing your experiences.We are very sorry that your stay at our hotel did not meet your expectations, we would be very grateful if you let us know what we could do to improve your rating in the future. As well we would like to assure that during Your stay our price was very competitive in relation to other facilities near our location.Kind regards,Jakub SkrzypczakDeputy General Manager
The location of the hotel and the staff made my stay enjoyable. Everyone I came in contact with was helpful and professional. The main purpose of my review is to give high marks to Amolrzej Przemieniecki. He was my go-to person I always looked for if I needed directions. His directions, how explained the route on the map, and any other helpful hint he could give me always helped me find my destination with no problem. His English was very good and his kindness was always appreciated. In fact, when he checked me out (I stayed October 1-4), an associate helped him with my receipt, due to the fact that he was relatively new and he didn't have much experience in checking customers out. I told the gentleman helping that I assumed Amolrzej was a seasoned veteran, considering his expertise, knowledge and a smile that always gave you the impression that he knew the answer and could help you with any problem. I try to explain to young people to choose an occupation that you would love doing for the rest of your life, and not to base it on money and climbing the ladder. If you hate what you do, the days can be long and no amount of money can help your heart and spirit like what you do all day long! My husband and I are hoping to return to Poland next fall, and we will definitely stay at your hotel! Please give Amolrzej my thanks for helping me!
翻譯
來自住宿之回應: Dear Madame, We very much appreciate your comments regarding your recent stay at ibis Poznań Old Town. It is always a pleasure to receive such positive feedback. I would like to assure that i have shared Your comments with Andrzej and personally thank him for such a grate service. Thank you again for sharing your experience and we look forward to warmly welcoming you again at ibis Poznań Old Town in the near future. Yours sincerely, Jakub Skrzypczak Deputy General Manager
訪客
入住日期 2024年7月
其他
4.0/5
很好
發佈於 2024年8月10日
This hotel is located in the old town in Poznan. Close to tram and walking distance to the old town. The old town is wellkept and been under repair. All streets are new and there a lot to see and do. In the old town you will find good ideas waht to see in Poznan. The hotel is ver nice and good staff. Room ver nice and clean. Good breakfast and outside the hotel you have acces to whole Poznan.
翻譯
cantutugvibes
入住日期 2024年5月
夫妻/情侶
4.0/5
很好
發佈於 2024年6月27日
Oda her gün düzenleniyor ancak havlular değiştirilmiyor. Havlu sayısı az. Oda havadar, küçük ama iyi havalandırılıyor. Girişte küçük bir bar var, kahveleri oldukça iyi. Odadaki bardaklar sık temizlenmiyor, daha sık ve iyi temizlik yapılsa daha hoşnut olurdum. Otelin tramvaya yakınlığı çok iyi.
翻譯
來自住宿之回應: Dear Sir, We greatly appreciate your comments regarding your stay at the ibis Poznań Stare Miasto. Receiving feedback is very valuable to us, especially when it comes to the work of our staff. We are glad that you also appreciated our location and the coffee served in the restaurant. At the same time, we are sorry that the cleanliness of the room has not lived up to your expectations, and we would like to assure you that we will clarify these matters with the Head of HSK department. Thank you again for sharing your opinion with us and we hope that your next stay in our hotel will be pleasant and enjoyable. Kind regards, Jakub Skrzypczak Deputy General Manager
martacC7774XV
入住日期 2024年10月
其他
5.0/5
傑出
發佈於 2024年11月13日
Hotel was ok for one night stay. Good breakfast, nice location. Rooms quite small but clean and comfy.
翻譯
來自住宿之回應: Szanowna Pani, Jesteśmy bardzo wdzięczni za Pani komentarze dotyczące pobytu w ibis Poznań Stare Miasto. Cieszymy się, ze doceniła Pani również nasza lokalizację oraz serwowane w restauracji śniadania i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie równie przyjemny i udany. Pozdrawiam / Kind Regards Jakub Skrzypczak Zastępca Dyrektora Hotelu / Deputy General Manager
訪客
入住日期 2022年12月
夫妻/情侶
3.0/5
發佈於 2023年1月31日
Great Location and looks nice just 100 m from the only Tram 13 which goes two stops into the Bombed Out City centre. Renovations will take years and no tram routes through it but walking from nearest stops to the Once beautifull Town square is not difficult. Easy way to get from hotel to main station is 13 tram east two stops to very handy area of Kornicha and the either trams 2 5 and 18 which stop at the very big train station. Twin bedded very quiet room meant you had to be a contorsionist to use wardrobe? Hope you are younger than us or can move uncomfortable bed. Air con excellent and quiet on low floor. Nice shower no kettle or safe .THE Worste flat mattress for Accor group?. Beds made once in 4 nights ? and very very slow service in quiet restraunt. Food was tasty. but 50 minutes for spaghetti ? We noted Others serviced a bit quicker. When we return to lovely Poznan in future it wont be to this hotel. sorry. A few supermarkets are just 5 minutes walk. Sorry.
翻譯
訪客
入住日期 2022年12月
其他
2.0/5
發佈於 2023年1月31日
Wygodne łóżka. Bielutka pościel. Możliwość wydrukowania dokumentów podróży. Mili pracownicy w recepcji. Dobre usytuowanie hotelu. Trzaskające drzwi na korytarzu nawet po 11 w nocy czy przed 7 rano. Czasami podczas takiego trzaśnięcia wibrują ściany. Zgłosiliśmy to dwa razy w recepcji, został nam zaproponowany inny pokój ale nam nie odpowiadał bo miał jedno łóżko a nie dwa. Z tego powodu nie polecamy dłuższego pobytu jak nasz (prawie cały tydzień) - max. 1 noc.
翻譯
來自住宿之回應: Szanowny/a Agmyfatu. Dziękujemy za podzielenie się opinią. Cieszymy się, że docenili Państwo wszystkie znaczące aspekty funkcjonowania hotelu jak czystość, lokalizacja, komfortowe łóżka czy przede wszystkim serdecznośc personelu. Jednoczesnie jest nam przykro, że pomimo wymienienia przez Państwa tylu plusów hotelu, oraz propozycji zmiany pokoju w odpowiedzi na Państwa zgłoszeie o hałasie dobiegającym z korytarza tak bardzo nisko ocenili Państwo nasz hotel, oraz zespół ludzi którzy go tworzą. Pozdrawiam, Jakub Skrzypczak Zastępca Dyrektora Hotelu
Katarzyna S
入住日期 2024年10月
與好友旅遊
5.0/5
傑出
發佈於 2024年11月22日
Really grat place to stay and visite Poznań Old Town by foot. Quiet place despite of busy time (Independence Day). Breakfast very good, variety of food, but it would be perfect if they serve pancakes for breakfast, because not all eat meat. Very helpfull and nice staff.
翻譯
來自住宿之回應: Dear Madame, We greatly appreciate your comments regarding your stay at the ibis Poznań Stare Miasto. Receiving feedback is very valuable to us, especially when it comes to the work of our staff. We are glad that you also appreciated our location and the breakfasts served in the restaurant I will also share Your comment about pancakes with our Chef. Thank you again for sharing your opinion with us and we hope that your next stay in our hotel will be pleasant and enjoyable. Kind regards, Jakub Skrzypczak Deputy General Manager
訪客
入住日期 2023年11月
其他
5.0/5
傑出
發佈於 2023年12月17日
Hi. We return to Ibis Poznan second time. We are pleased 😀 with our stay. Always watching tv and visiting the Old Town. We are already planning to see Poznan again next year. Last time we didn't order anything in the lobby. Nice time spent.
翻譯
Ewelina G
入住日期 2023年11月
商務旅客
3.0/5
發佈於 2023年12月8日
The hotel needs renovation. nice lobby and possible restaurant, but the rooms are old and definitely need renovation. Plus for parking. There was quite a lot of space. Breakfast very poor. Morning breakfast is mainly sausages and sausages…. Eggs not ready. The vegetables are quite monotonous.
翻譯
來自住宿之回應: Dear Madam, Thank you for sharing your experience of staying at ibis Poznań Stare Miasto. We are extremely sorry that the room decor did not meet your expectations. I encourage you to choose a Premium room the next time you book - equipped with a new TV, coffee machine, tea-making set, and a renovated bathroom. Thank you once again for your opinion and we hope that your next stay at our hotel will be pleasant and successful. Regards, Jakub Skrzypczak Deputy Hotel Manager
訪客
入住日期 2022年12月
商務旅客
4.0/5
很好
發佈於 2023年1月31日
Very nice place with good location, to the city center 5 minutes, near to place for short walk in the eveninght by the river, standard room enough comfort for one night, surprise food, very tasty with local inspiration
翻譯
來自住宿之回應: Dear Madame, We greatly appreciate your comments regarding your stay at the ibis Poznań Stare Miasto. Receiving feedback is very valuable to us. We are glad that you appreciated our location and the food served in the restaurant. Thank you again for sharing your opinion with us and we hope that your next stay in our hotel will be pleasant and enjoyable. Kind regards, Jakub Skrzypczak Deputy General Manager
訪客
入住日期 2022年12月
其他
5.0/5
傑出
發佈於 2023年1月31日
Close to the centre of the city, professional and efficient staff. Health and safety protocols followed. Cleanliness was excellent. Selection at breakfast was very good. I would recommend this hotel to anyoner visiting Poznan