波扎迪法薩Forcella Vajolet - Re Alberto附近酒店

Excellent value hotel and a great location for exploring the Italian Alps. We had everything we needed for a comfortable stay. The place was clean, cozy and incredibly warm, which was appreciated given the -9 degrees outside. The staff were friendly and accommodating. The buffet breakfast included in the price had a great variety of hot and cold food, good coffee, pastries, cakes and fresh fruit. Would gladly come back again.

Bar server if you can call him that. Paolo. Total chip on his shoulder ruined our Christmas Day after a lovely dinner at Snetonstube. We thought we would have a lovely after dinner drink for Christmas. So many many lovely spots in Ortisei like Gardena Grodnerhof and Sotriffer and wine bar and costa mula! Don’t go there and spend your money Paolo obviously hates America and Americans. Sad. Paolo is rude and sad And god forbid you show up in the bar from Another hotel he will make it known you are NOT welcome. He chastised us for sitting down and for serving us free Prosecco even though we said we would pay for it. It was a managers reception and we did not know that walking in. Unwelcoming and don’t go into this hotel if you are not a hotel guests. The bar was empty and he literally told us “YOU ARE NOT HOTEL guests here. My New York City travel agent will love this feedback. Paolo is doing this hotel a complete disgrace disservice.

這家酒店很好,工作人員大多友好和細心。但是,您支付的錢缺乏對細節和質量的關注。我認爲這是一個管理問題。大多數房間沒有空調,所以晚上可能會很熱。我們住在一個初級套房,當支付近400歐元一晚時,您會期望有空調。牀似乎比較舊,側面沉入水中。對於4*S酒店,我不明白的是迷你吧是空的。你必須自己購物。房間裏沒有咖啡機。我們在接待處不得不訂購鐵和鐵板。早餐很好,但我們有半板,晚餐每晚都很普通。我們點了兩次蛋糕。Apfelstrudel是我一生中最糟糕的。第二天的Marmorkuchen酒店又乾又硬。工作人員很友好,樂於助人,但他們不會給你“下次再來我們愛你”的感覺。他們做他們必須做的事情,你不能抱怨,但缺少一些東西。游泳池區很好,但是您沒有得到任何服務。他們可以設置一個戶外酒吧和一個咖啡機,供人們自助。那會起作用。您必須從房間帶毛巾。真是太遺憾了,我想我在評論中給出了3分。但我給4分是因爲小老闆是個很好的人,超級友好,細心和樂於助人。和他一起服務的事情向上看。我希望酒店能解決我們處理的少數問題,更多地關注細節,酒店可以輕鬆獲得5*的評分。對於您支付的價格,我們希望額外的服務和對細節的關注。初級廚師正在展示他願意走額外的一英里,這很可愛。