來自住宿之回應: Dear Tom, Thank you for your lovely review! We're happy you and your family enjoyed your stay, the balcony views, and our central location. It's great to hear our staff made your visit even more comfortable. We look forward to welcoming you back on your next trip to Prague! With love Royal Road Residence
Giuliataylor
入住日期 2024年8月
與好友旅遊
3.0/5
發佈於 2024年8月31日
Per essere Praga il prezzo di questo hotel è abbastanza caro. L’hotel si trova in un punto assolutamente strategico per poter girare la città Vecchia. L’hotel è fornito di ascensore, al primo piano si trova la reception che dispone di acqua caffè e dolci gratis quando la reception è aperta. Il bagno era condiviso con un’altra stanza. Stanza piccola piccola ma letto confortevole con attenzione per i dettagli. Si è guastata la caldaia quindi la doccia era ghiacciata è stata poi riparata. Bagno senza finestra e 1 solo un tappeto per gli ospiti di entrambe le stanze. Personale estremamente gentile, possibilità di lasciare i bagagli in deposito in reception
翻譯
來自住宿之回應: Dear Giuliataylor, Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you found our location ideal for exploring Prague’s Old Town – we truly believe our central position is one of the best spots for getting the most out of your visit to this beautiful city! Regarding your room, we understand that it might not have met all of your expectations. The room you booked is indeed one of our more economical and simple options, with a shared bathroom, designed to provide affordable accommodation right in the heart of the city. However, we also offer a variety of other rooms, including private options with en-suite bathrooms, balconies, and additional amenities to suit different preferences. We would love to welcome you back to experience one of those during your next stay! We apologize for the inconvenience caused by the boiler issue and are happy it was resolved quickly. Your kind words about our staff are much appreciated, and we’re glad you enjoyed the complimentary water, coffee, and pastries at reception. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future! Best regards Royal Road Residence Team
Centrally located in old town Prague near all main tourist attractions. Large apartment with two spacious rooms and a kitchen with a dining area. Parking (on street) included. Portable a/c units available. Staff were fine (some more accommodating than others). Recommended.
翻譯
來自住宿之回應: Dear Ron, Thank you for your kind review and for recommending our apartments! We’re delighted to hear that you enjoyed your stay in our family residence. Your feedback regarding our staff is valuable, and we’ll ensure that we maintain a consistent level of hospitality across the team. We hope to have the pleasure of welcoming you back for another great stay in the future! Best regard Royal Road Residence
訪客
入住日期 2024年10月
家庭旅遊
5.0/5
傑出
發佈於 2024年10月30日
Clean, spacious, central, welcoming, friendly and extremely good service. Will choose this place for our next stay in Prague. Close to the Charles Bridge, to a great number of restaurants, to the Tiger bar. Of course you stay in the middle of everything, so do not expect it to be noise free. A city ambience is part of the wonderful atmosphere here. Starbucks is the next door neighbour but you can serve yourself with coffee in the reception any time. Although check-in was at 14, we could leave our luggage in the reception since we landed early. Great service altogether.
翻譯
訪客
入住日期 2024年8月
其他
5.0/5
傑出
發佈於 2024年8月29日
Location couldn't possibly be more central. But the apartment was still quiet. Big rooms and everything worked very well. Very friendly staff and possibility to leave luggage after check out was excellent. Our stay was very good and would come back.
翻譯
Susan V
入住日期 2024年8月
家庭旅遊
5.0/5
傑出
發佈於 2024年8月16日
Amazing location in the centre of old town Easy walking access to all places Super clean and very spacious apartment with excellent views Very friendly and helpful staff Metal gated entrance next to Starbucks and no problem in finding the location Very functional lifts so don’t have to worry about stairs Very comfortable king size beds Plenty of towels, toiletries Very good WiFi access After long days of sightseeing and walking around we were off to sleep with not much bothering by the noise considering people go out at night- ear plugs are provided if needed
翻譯
來自住宿之回應: Dear Susan, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our central location, spacious and clean apartments, and that our team made your stay comfortable. It’s great to know you had a restful experience despite the lively surroundings of Old Town. We hope to welcome you back on your next visit to Prague! Best regards from Prague Royal Road Residence
訪客
入住日期 2023年8月
其他
5.0/5
傑出
發佈於 2023年8月5日
Super convenient location just off Old Town Square and super friendly, helpful staff(that’s you Barbora!) Thank you - we had a very clean and comfortable stay in Prague and the pink hat had great fun!
翻譯
訪客
入住日期 2023年1月
與好友旅遊
5.0/5
傑出
發佈於 2023年1月5日
Perfetto, al centro del piccolo mondo Praga, tutto estremamente vicino, ponte carlo, piazza dell’orologio è tutto ciò che c’è da vedere è a meno di 500m da qui. Personale strepitoso, accogliente e sempre gentile. Appartamenti grandi spaziosi e puliti. 15 persone tra adulti e bambini abbiamo soggiornato qui e siamo stati benissimo, Dimenticavo L’appartamento al 4’ piano vista strepitosa