普拉託Tropical Garden附近酒店

The Italian summer you are dreaming of! The hotel is located in the heart of Tuscany and you can visit a lot of great smaller and bigger towns within one hour by car. Talking about the hotel itself it offers an awesome combination of modern architecture combined with classic Italian design. The rooms are very big, super clean and modern. Pros: - Awesome design - Perfect service all over the hotel - Great pool area with a lot of space and a nice pool bar - Great breakfast with a well balanced combination of buffet and alla cart - Lovely dining experience with a large selection of wines - Good location in the heart of Tuscany - A lot of Italian guests creating a very local experience Cons: - NONE Arrival: 10/10 At the time of our arrival we were warmly welcomed and parking is free. Also the reception team directly asked about anything the can assist us with making our stay even more beautiful and creating an unique experience. Either you can choose from a lot of activities or ask the lovely service team to create you more unique fully customized experiences. Rooms: 10/10 The room was nicely prepared and has a perfect view. We are having an room on the first level (room 26) and can totally recommend it. Some large rooms also offering a terrace or balcony. Breakfast: 10/10 Perfect breakfast with a large selection of international and local dishes. The buffet serves a well balanced combination of fresh fruits, bread, nuts and varying local cakes. At the table you can offer a large selection of dishes and drinks like freshly made orange juice. Pool: 10/10 Large pool with a lot of space, overall not crowded with a lot of privacy due to the large area. Overall: 10/10 We are currently still staying at the hotel but this is definitely one of the best hotels we have ever visited. It creates a very luxurious local Italian feeling with perfect service. This hotel is definitely something you should not miss while visiting Tuscany! Thanks to the whole hotel team for creating such a unique experience! Lennart

Abbiamo soggiornato per il Firenze Rock,ottima posizione, molto pulito, personale accogliente, l'unica nota stonata è stata l'aria condizionata molto rumorosa e non avevamo il telecomando, credo sia centralizzata, maniglia del bagno che si staccava e soffitto del bagno con crepe.

Attention ⚠️ Attention ⚠️ Attention ⚠️ New hotel that has only been open for a few months on the outskirts of Prato, among popular buildings mostly inhabited by foreigners perhaps with regular residence permits; so much so that arriving on Dominica 25, with our car loaded with samples with which we work, despite having booked on the evening of Saturday 24, we didn't feel like staying there for safety reasons. Unfortunately, the info reported on Booking regarding the possibility of parking did not specify that it was unattended public parking and the girl with whom we booked in turn did not clarify the lack of safe parking on the phone, becoming aware of the risk to whom we would be exposed once to the desk we asked the girl if they could park in front of the entrance door of the small structure and she told us that the next day at 5:00 in the morning the urban garbage would pass, so it was impossible to leave the car there. While we were making the decision with my partner whether to stay or not, the girl on the phone answered that there were free rooms and we could book. At this point, deeming it safer to go to a safer hotel without having created inconvenience of missing reservations from other customers, we parted with the girl with the commitment on her part to speak to the property or the manager today, Monday 26 June and see what was possible to do about the reservation which at that point we understood that it had already been paid, having given us the card details at the request of the desk as a guarantee, instead they issued a pre-order which if for any reason in customer could not go or stay they withdraw the value of one night. For your protection, we advise you to carefully check the conditions that the structure applies to you, because they have no attention or sensitivity to the actual needs of the customer. The classic speculative structure where the customer is something to speculate on even if in difficulty, because they hide behind laws and rules that authorize them to withdraw your money without doing anything. Even if the service from them was not provided and our reservation did not create any damage, being the structure half empty.

酒店位於帕託市和佛羅倫薩之間,只有有車才能很好。它非常靠近一個偉大的不錯的城市商場,因此我建議你不要在酒店吃早餐,而是去城市商場,因爲酒店早餐太貴了。當我們進入房間時,天氣很熱,我們注意到空調不工作;我們報告了問題,但他們說有問題,他們甚至沒有問我們是否想換房間。其餘的都是典型的宜必思,沒什麼特別的,也沒什麼不好的。枕頭可以更舒服

This is an excellent option to stay near Florence. It is 10 minute waking from a train station. The hotel super clean and it is to the American standards. We arrived at 11:30 pm at the Prato train station because of the floods in Bologna with no taxis in site and the guy from the front desk when the extra mile and when to get us in the station SUPER SERVICE!… the experience with this hotel was excellent… I fully recommend it since the hotels in Florence are a lot more expensive

We recently stayed here for 4 days with our two kids and loved every bit of it. The rooms were spacious and super comfy, especially the beds – we all slept like logs! The breakfast was a hit with lots of choices for everyone, even our picky eaters. What really made our stay special was how friendly the staff was. They were always smiling and ready to help with anything we needed. Manager Alessandro was always keen to check on our well being and comfort. In short, this place is awesome for families. Great rooms, yummy breakfast, and super nice people. We’re definitely coming back!

I visited here with a group to see the Puccini Opera Festival. The hotel is spotlessly clean with lovely staff and a great pool. Breakfasts were excellent - wide choice, fruits, cooked eggs, meats etc and plenty of it. My only cavil was with the first set evening’s meal - a miserable chicken leg and a few chips. However our tour guide did complain and the second set meal was excellent. This complaint seems to have been given before - and not always heeded. Villa Capuggi is such a nice hotel that I wonder why they stint sometimes - even though the cost of living crisis impacts here too. Just a little more luxury and this would be the perfect Italian hotel.

有私人停車場，是免費的，到店時沒有按照攜程上寫的費用加收，實際上是多增加了費用，這一點我們感覺很不滿。房間是乾淨的，洗手間也是乾淨的，但洗手間下水不暢，水會從淋浴房裡流到洗手間門口；早餐品種要是多些會更好。

位置距離特米尼車站及機場巴士T2線要20至25分鐘腳程，如拖住行李需要更長時間。 房間位於地下及行人路旁，𥦬戶沒有𥦬花防盜，感覺有點危險。 房間空調沒有冷氣，通知職員檢查後都沒有方法解決，亦沒有安排更換房間或加設風扇，已是深夜12時及櫃檯有很多入住旅客，因此放棄追問。 Check out後要寄存行李同日取回需額外收取每人3歐，不太合理。 4人房間的插頭只有4個，同時位置集中在枱上面同一位置欠方便，應分散在每張床頭。

Contrary to the other reviews I’ve read about this place, we had a very pleasant stay. Check in was easy, friendly and quick. We stayed in room 6… very spacious and clean… and obviously with the shocking gold bed post and accessories :) Pool was very nice, few mosquitoes but it’s the same in Florence / Italy during the summer. Definitely need a car to stay here… we used it as our last stop before the airport having previously visited Florence at the start. Nice stay, would recommend.