Went back this hotel after a break of a few years for a tribute night with family. The rooms were quite decent on the top floor but the service was absolutely shocking in every aspect of the hotel. I don’t think we would return to this hotel I’ll explain….. On arrival we dropped out bags in the room and went downstairs to the bar for a few drinks - every single draft beer/lager was off and only bottles were being sold. This was really dissapointing there was no explanation from the bar staff who all appeared very miserable. Next we went downstairs to the party room and waited in the foyer with others and the beers were all off again on this separate bar too. Then I ordered some drinks and was told “we are only taking cash”. I asked why and the bar man said the card machine had broke. I explained I had no cash on me to which he replied I would have to get drinks upstairs! This wouldn’t be that bad but it was up 3 flights of stairs and a real inconvenience for the whole night having to go upstairs to pay for bottled drinks. Anyway after waiting for a minute a few people began to complain and a young man with blonde hair came behind the bar and I’m not joking shouted at everyone waiting “the card machine is off if you want a drink go upstairs” very rudely. One woman asked to speak to the manager and he actually shouted “I am the manager” very rudely - no apology or help or anything. It occurred to me after that they could have just charged the room or charged the table but nothing was offered or any help given he was clearly under pressure and his customer service was absolutely shocking everyone was gobsmacked! So the night went on and the disco finished at 1 am I think but bizarrely the bar in the hotel shut an hour earlier so we couldn’t have any drinks for the last couple of hours as the card machine was off all night ! You couldn’t make it up…. The disco was good fun, meal nice but then a gain in the morning the service let it down. Went down to breakfast and was told our room hadn’t paid for breakfast - we stood at the entrance whilst the woman greeting us walked off for about 10 minutes came back and just said “follow me”…. No apology, explanation or anything and yes we got breakfast which was actually not bad. The service was so poor it did actually really dampen our stay and I think most people were annoyed to…. Mistakes happen but you only want a smile, apology or explanation and instead we were spoken to almost like a visit to “Karen’s diner” . I’ve attached a photo of the state of the bar too!
大不列顛-雅達菲酒店坐落於利物浦市中心,優越的地理位置使它成為利物浦一個令人嚮往的住宿選擇。 酒店距離Liverpool Central僅有200m。在該地區觀光很容易,Renshaw's Bar、sk:n clinics和Bold Street都在酒店附近。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。閑暇時間在酒店的咖啡廳喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的North Garden Chinese Restaurant(其他中餐)、Kasbah Cafe Bazaar(其他西餐)和Fazenda Rodizio Bar and Grill(西餐)不妨可以試試。酒店提供健身室,旅客可以在這裏舒緩身心壓力。酒店配置有會議廳,定能滿足您商務活動方面的需求。為了方便旅客,外幣兑換服務已為您準備就緒。
WWeier2023.09.23
Adelphi酒店雖然房間及大堂裝修舊,但十分華麗,驟眼感覺不似3星酒店。雙人房連早餐價格相宜。鄰近Lime Street Train Station, 位置正中,所以不論往St. John Shopping Center、火車站附近博物館、戲院。出酒店左行往中國城的大街,沿途有越南菜館、中式酒樓、港式茶餐廳、美食廣場等。若從酒店正門直出,可直達碼頭遊客區,頗方便。最後一提,由於酒店只是3星,房間設施不要期望太高,但住一兩夜則頗合適。
若想要遊覽埃爾頓,東柴斯特温德姆速 8 酒店將會是一個不錯的的住宿之選。酒店地理位置優越,距離約翰列農機場8km,距離Ince & Elton1km。到Mount Pleasant Gardens僅需步行很短距離。酒店坐落於Manley Mere邊,附近還有很多景點包括Hayrack Church Farm和Helsby Hill。浴室內提供24小時熱水,讓您感受到賓至如歸的享受。可以去酒店酒吧,舒適的環境,可供您休憩放鬆。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,The Railway Inn(西餐)、Liv's Deli(小吃)和Fresh Food Cafe(英國菜)期待着您的光顧。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2024.02.25
Very clean friendly staff
Couldn't get the heating in the bedroom to work so was cold all night
My fault im sure if I went downstairs someone would of come to help me ...
But really relaxing very clean would stay here again xc
裝修於2023-12-31,相信無論您是一日遊還是深度遊,Crowne Plaza 利物浦約翰列儂機場都是您利物浦之行的不二選擇。酒店距離Liverpool John Lennon Airport僅2km,距離Liverpool South Parkway僅1km,提供給旅客多項便捷的交通選擇。在該地區觀光很容易,New Mersey Shopping Park、斯皮克堂和The Aquarium Liverpool都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括20 Forthlin Road - McCartney Home、Paul McCartney's Childhood House和Speke Baptist Church at the Noah's Ark Centre。酒店為您在客房內配備了熨衣設備、房內保險箱和空調,所有入住的客人均可便捷的使用。服務人員會提前為您準備好電熱水壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。您可以到酒吧與朋友暢飲聊天度過閑暇時光。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的The Interesting Eating Company(咖啡店)、Thai express(其他中餐)或Liberty Tavern(西餐)品嚐下一流的推薦美食。酒店提供的體育和休閑設施,旨在為旅客營造多姿多彩的住宿體驗。酒店配置有會議廳,定能滿足您商務活動方面的需求。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
Best Western Plus Lancashire Manor Hotel 可追溯至其前身 Elizabethan Manor House,建於 16 世紀,經過歷史變遷,逐漸成為現在您看到的酒店。 作為商務或休閑的理想下榻之處,沒有比我們更好的地理位置了。 Best Western Plus Lancashire Manor Hotel 交通便利,恰好位於 M58 的 5 號交叉路口旁,臨近 M6 的 26 號交叉路口,將傳統設施與我們極具甄別力的客人所期望的現代設施融合在一起。Best Western Plus Lancashire Manor Hotel 擁有 81 間套房卧室,可選擇雙人床房或互相連通的家庭房(共有四間卧室,其中三間採用個性化設計)。 所有客房均採用最高標準裝修,幷包括提供寬帶託盤、直撥電話、純平電視和免費 Wi-Fi 互聯網接入。餐廳為您享用早餐和晚餐提供輕鬆的氛圍,而酒廊和酒吧設施將現代和傳統設施融合在一起,橡木樑和親密的作為景區分佈在原來的壁爐周圍。Best Western Plus Lancashire Manor Hotel 是理想的商務會議地點,提供六間適合於 2 到 200 人會議的會議套房。 所有客房均自然採光,高標準配備免費 Wi-Fi 覆蓋。 酒店是理想的婚宴場地,擁有兩間獨特的宴會套房 - 拉斯姆套房和大堂套房,擁有壯觀的露台區,是一個極好的石結構宴會廳,起源於伊麗莎白時代。 兩個房間均獲准舉辦民間典禮。