馬斯洛時代廣場酒店

馬斯洛時代廣場酒店的評價

馬斯洛時代廣場酒店

209B Aramist Ave, Waterkloof Glen, 比勒陀利亞, 豪登省, 南非查看酒店詳情
馬斯洛時代廣場酒店
馬斯洛時代廣場酒店馬斯洛時代廣場酒店馬斯洛時代廣場酒店
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馬斯洛時代廣場酒店 的真實住客評語

8.3/10
很好
46則評價
真實評價
位置8.3
設施8.3
服務8.3
衛生程度8.3
篩選條件：
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所有評價(46)
正面評價(18)
附有相片或影片之評價(4)
負評(7)
訪客
標準雙人房（1張大床）
入住日期 2024年6月
商務旅客
2則評價
10/10
傑出
發佈於 2024年7月24日
房間設計合理，住這很舒服
訪客
標準雙人房（1張大床）
入住日期 2023年5月
商務旅客
2則評價
10/10
傑出
發佈於 2023年6月16日
酒店還好吧
Lika-sainixianyiya
標準雙床間 - 帶兩張單人床
入住日期 2023年3月
商務旅客
30則評價
10/10
傑出
發佈於 2023年7月1日
服務很好。
Xavier Mc Creanor
標準雙人房， 1 張大床， 無障礙
入住日期 2024年5月
家庭旅遊
46則評價
10/10
傑出
發佈於 2024年6月25日
We had a great stay at the Maslow Hotel. Clean rooms and friendly staff. Located around malls and other entertainment. There are also several nice restaurants in and around the hotel.
翻譯
訪客
入住日期 2025年6月
情侶
7則評價
10/10
傑出
發佈於 2025年7月7日
It was a great experience. Breakfast is great!!!
翻譯
Carter07
標準雙床間 - 帶兩張單人床
入住日期 2024年3月
與好友旅遊
15則評價
10/10
傑出
發佈於 2024年4月30日
I strongly recommend this hotel. Its close to everything one would want. I am definitely booking again
翻譯
kish2024
入住日期 2024年6月
家庭旅遊
2.0/10
發佈於 2024年7月12日
More than 30+ years of visiting sun international hotels, this has by far been my worst experience. The front desk staff are dismissive and rude, I was not able to check in at 2pm as no rooms were ready as a result I had to make my kid sleep in the foyer. The room was not functional, blocked basin, shower not working. Its embarrassing that this is a sun international hotel, definitely not what I would associate with a luxury brand. I would never recommend staying there and I would never go back! Please vet your staff after all they are in the HOSPITALITY industry.
翻譯
來自住宿之回應: Dear Keshanis2024, Thank you for taking the time to share with us your constructive feedback. We strive to provide nothing less than the highest level of Customer service and a Memorable experience during every visit. Your concerns have been duly noted and are shared with the relevant Heads of Departments. We do apologize for the inconvenience caused; I can assure you that this in no way reflects the standards we pride ourselves on. Regards, Hazel Makwela - Hotel Duty Manager.
mashamaite m
入住日期 2024年9月
商務旅客
2.0/10
發佈於 2024年10月29日
PLEASE SORT OUT BREAKFAST PACKS STATION! We can’t chop and change everyday. Please ensure that we receive breakfast pack on time and at a certain point of collection without many many changes. And it must be prepared on time. I have been complaining to the food services they don’t listen
翻譯
來自住宿之回應: Dear mashamaitem2024, Thank you for taking the time to share your feedback with us via Tripadvisor. Your comments are extremely concerning, our Executive Chef will contact you directly as he would like to discuss your concerns in more detail. Sincere regards, Jenine
Henri_Baanen
入住日期 2024年7月
家庭旅遊
10/10
傑出
發佈於 2024年8月6日
We went there for a concert at the venue that is literally next door. Reception was crowded and we had to wait a long time before we they got the rooms ready for us; we booked interleading rooms. Rooms are clean, staff is friendly and breakfast buffet was perfect to start the day.
翻譯
來自住宿之回應: Dear Odyssey61800635197 , Thank you for taking the time to share with us your constructive feedback. We strive to provide nothing less than the highest level of customer service and a memorable experience during every visit. Your concerns have been duly noted and are shared with the relevant Head of Departments. Regards, Hazel Makwela - Guest Relations Duty Manager
Passport62203799418
入住日期 2024年5月
家庭旅遊
4.0/10
發佈於 2024年6月12日
We were so very excited to stay in this hotel. We have been saving up got a while. It was the coolest thing to see the veiw and envoirment. We couldn't wait. Uintil we tried making coffe just to finde evring drenched te next morning because the coffee machine was leaking everywhere. It was Quite cold outside and changed the room temp to be hotter and then when we wanted to turn it down it wouldn't go colder so thermostat of the room was broken. Just imagine sweaying while you sleep in the winter in gouteng. And you can forget about brusing your teeth because the sink in our room was blocked
翻譯
kareena2035
入住日期 2023年4月
家庭旅遊
6.0/10
發佈於 2023年5月20日
This hotel is average at best. We stayed for a night to attend the Backstreet Boys concert so whilst it catered for our needs, it was such an average experience that I think I should have given it a skip (the hotel, not the concert). The good points: friendly staff on check-in and generally good service. The room was comfortable and spotless. The bad points: the bathroom was not nice. Tiny toilet and shower cubicle with pipes that made a huge noise when the hot water was turned on and barely any counter space to keep items from your vanity case. The breakfast was included in the room charge and I was really looking forward to this. But, whilst they had a huge variety, the taste was not good. My omlette was undercooked (the cheese didn't even melt), the pastries were not fresh, bordering on stale and the coffee was really awful. All in all, not a terrible experience because we were there for such a short time but I did expect better and I definitely won't stay there again which is unfortunate because the Sun Bet arena, which is next to the hotel (maybe 100m) seems to be the preferred concert venue these days.
翻譯
來自住宿之回應: Dear Kareena, We appreciate your constructive feedback following your recent stay with us. On behalf of the entire team please accept our most sincere apologies for the frustration and discomfort caused to you while our guest. Please be assured that your detailed feedback has reached the attention of all involved and corrective action is place with the relevant head of departments considering the areas of concern. Regards, Hazel Makwela
訪客
入住日期 2023年4月
其他
8.0/10
很好
發佈於 2023年5月13日
Very comfortable stay. The pillows were the largest and most comfortable ever. I attended a dinner banquet on the one evening, as part of a conference delegation. My meal had been prepared in accordance with special dietary requirements and our waitress went above and beyond to ensure I was well looked after and happy. The food on all 3 days of my stay was fantastic. Overall very good.
翻譯
來自住宿之回應: Dear debbiefl7594DJ, We are delighted to receive your positive feedback following your stay with us. The Food & Beverage and Housekeeping team respectively appreciate your valued comments and have shared it with the rest of the teams. Your feedback is surely motivating and we look forward to welcome you back in the near future should your travels bring you back to Pretoria. Sincere regards, Hazel Makwela Hotel Duty Manager
訪客
入住日期 2023年3月
與好友旅遊
2.0/10
發佈於 2023年4月23日
Very poorly run hotel. Never stay here. 2 of 4 elevators not working Each time my driver approaches the boom gate they are challenged and directed to the car park (even when I am in the car) The room a/c does not cool the room until 2 am Woke up this morning with no water until 7:30. Was told maintenance cut the pipe to repair a drip. No notice given. Told we can use the roof top bar and pool but first have to go to ground floor to ask staff to let us use the elevator (only half of which work). Do not send anyone here.
翻譯
來自住宿之回應: Dear Kruiza, We are so sorry to learn that your stay with us was disappointing. Your constructive comments have been shared with the management team for further review and actions. Please accept our most sincere apologies for the frustration and inconvenience caused to you while our guest. Sincere regards, Jenine Booysen
訪客
入住日期 2023年2月
商務旅客
4.0/10
發佈於 2023年3月15日
The hotel itself is fine the room was spotless and comfortable, the check-in process painless and they allowed a late check out without problems. My complaint is with the Breakfast which if not included in the room rate is whopping 290zar. And was simply appalling, I would have been uncomfortable paying 29zar for what was prepared. What made things so much worse was that none of the staff seemed to actually care, this is buffet dining, with everything cooked up front and kept warm which is quite common, however when I say warm that is a relative term, it was barely warm, and the streaky bacon was actually stone cold as the heating lamp was not working. The yogurt was certainly a very cheap imitation. So if your idea of having a fine breakfast involves Luke warm food poorly prepared, with poor staff that don't seem too terribly interested in anything then I guess you are in for a real treat.
翻譯
來自住宿之回應: Dear Byrt, Thank you for taking the time to share your feedback following your recent stay with us. On behalf of the entire team please accept our most sincere apologies for not meeting standard. We appreciate your constructive comments and assure that your feedback has been shared with Food & Beverage Management team for further review and action. Sincere regards, Jenine Booysen Guest Relations Manager Sun The Maslow Hotel Time Square
訪客
入住日期 2022年9月
情侶
6.0/10
發佈於 2022年10月9日
Hmmm, 3…4…5 or poor star? This hotel is overrated, so is the location. Service level for this kind of “quality” hotel is lacking. -Booked into a luxury room: tap loose, basin had dry something in it and soon figured out why…basin drain blocked. When one cleans a room does this stay unnoticed, I don’t think so. Problem was “fixed”, tap still wonky, drain works. -Restaurant…not impressed from the start, nobody to seat. We took a table outside, waitress came swiftly. She did not know her cocktail menu (the other waitress did). Food really nice, cocktails top and that was the last time we seen our waitress until we finished eating. Eventually she rocked up, we asked for wet wipes and extra serviette as we had a finger lunch…when clearing the table we reminded her to bring wet wipes…we only saw her colleague to pay the bill and that was it. -went to the bathroom to was hand and clean mouth. Both paper towel machines in male and female toilets empty…so toilet paper had to do -evening, we asked for room service as at the small dining area chaos, nobody at reception (again) hence this time busy while over lunch empty. Room service not possible as they were too busy. Reception advised us to drive to Mug and Bean at the petrol station down the road! So if you are a 4/5 star hotel as indicated in the lobby and you cannot handle in-house guests when full, what does that star rating mean? Nothing?? Conclusion: clean but comes over as a bit amateurism. Staff has a serious lack of training.
翻譯
來自住宿之回應: Dear JPA0805 We are extremely saddened by your feedback shared with the TripAdvisor community, management will contact you personally. Regards, Evan Hotel Guest Services